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What Smells? Top 11 Trade Show Odors

January 16th, 2023 1 COMMENT
What Smells at Trade Shows

The Top 11 Trade Show Odors

Like me, you probably attend multiple shows every year and each one has its own unique trade show odors. The larger the show, the more the sensory overload. It can be overwhelming, but for most of us, the excitement and opportunities makes it all worthwhile.

It’s tempting to focus on the sights and sounds, but trade shows are about other senses as well, such as taste, touch, and smell. We don’t often think about the familiar “smells” of trade shows, but there are many, which we all recognize as  pleasant or unpleasant. Indulge me for a minute as I explore the olfactory sensations common to most trade shows and events. In other words, what stinks and what doesn’t.

1-5 Smells

trade show odors
What Smells? Pleasant and Unpleasant Trade Show Odors

B.O. You knew this would be on the list. Go ahead, call me a brainwashed, overly-sanitize consumer of the antiperspirant consortium. I accept that label. But I don’t think I’m alone in being repelled by the acidic pungency of B.O. I can deal with mild, slightly sour B.O. but the clingy stench that leaps from the B.O.’er to your clothing in milli-seconds is totally unacceptable.

Peppermint. Mints are the 6th food group at trade shows. They are everywhere from standard star mints to licorice mints and from packaged promotional mints to over-the-counter mints. Thank goodness for mints. I am especially thankful for Altoids, the nuclear bomb of mints. One Altoids has the power to create a nearly impenetrable minty force field (with one exception – see #10).

Hangover. This smell varies from person to person. On a scale of 1-10, with one being OK and ten being gross, here are three examples:

#1 – Musky. This person got home late, had a few too many drinks, and may have been in a smoky bar.

#5 – Vodka sweats. Not only is alcohol still in their bloodstream, but they are perspiring booze. Whether you like it or not, you’re sharing every fancy martini they had last night . . . but with a hint of salt.

#10 – Vomit (mingled with the above). Enough said.

Propane Fumes. Most forklifts and hi-lifts at convention halls use propane as fuel. The smell isn’t necessarily offensive, particularly if it’s only momentary. It’s the combination of the smell and the heat from the exhaust at a summer show which can be overwhelming. I know they make electric forklifts. With all due respect to Hank Hill and the Strickland Propane Co, I prefer electricity.

Windex. This smell varies depending on the brand and the cleanser, but the unmistakable aroma of cleaning solvents permeates every show hall when the doors officially open. If you’re a germaphobe, it’s the equivalent of crack cocaine.

6-11 Smells

chocolate-chip-cookie_revised

Fresh Baked Cookies. Fresh-baked chocolate chip cookies have become a trade show staple for many exhibitors. It’s a smart idea, but you have to be willing to feed not only prospective customers but also every other exhibitor within a 500 ft. radius Just writing about it makes me want to drive to the mall and purchase a half-dozen cookies at Mrs. Fields. Yum! (ditto — popcorn)

Men’s Cologne/Women’s Perfume. Before anyone corrects me, I know there is some hoity-toity difference between cologne and perfume, but I’m lumping them together anyway. Personally I don’t mind the scent of cologne/perfume, but I emphasize “scent.” It should be subtle. Recall my earlier observation about B.O. This applies to perfume and cologne as well. If your cologne causes someone to visibly wince in pain, then you may want to scale it back a gallon or two.

Feet. Your feet. Not others. Most of us are desk jockeys. We’re not accustomed to walking the show floor or standing for hours. We’re weak. I’m not saying your feet stink, but your may want to add a little Industrial Strength Odor Eaters to your shoes before and after the show. And don’t even think about wearing those socks more than once. Show some mercy.

Carpet and Visqueen Vapors. Visqueen is the plastic covering used to protect carpet from general abuse and tire marks during installation. Both carpet and visqueen give off vapors. New carpet in particular can be vapor intensive. Some folks love that smell. Then again, some folks love the smell of gasoline. I don’t get it frankly.

trade show odors

Bad Breath. Yikes. Combine alcohol, coffee, late nights, and a travel toothbrush and you have the perfect petri dish for bad breath. Mints help to mask the odor, but even mints can’t subdue halitosis that’s become a living, breathing alien organism. With family, you can hand them dental floss, a toothbrush, and Listerine, but with colleagues and strangers you pretty much have to gut it out. I once had a colleague hand a customer three Certs and then smile. Seriously. I’m not that brazen.

Desperation. Nothing smells worse than the exhibitor who leaves all the planning for the plane ride. No pre-show marketing. No review of the graphics. Incomplete forms faxed two days before the show. No scheduled meetings with clients. Four days later, the show is about to end, and there aren’t enough leads to fill a shot glass. If they are honest, they’ll regroup and do better job next time. If not, they’ll do what every lazy, worthless, sad-sack exhibitor does . . . blame it on the show and the ineffectiveness of trade show marketing. Now that stinks!

No doubt, I’ve missed some obvious trade show smells. I encourage you to share your smells . . . that didn’t come out quite right. Let’s give it one more try . . . I invited you to share your observations and stories about smells. What odors do you associate with trade shows. The Good. The Bad. The Really Ugly.

Let the comments begin . . . .

–Mel White
http://www.linkedin.com/in/melmwhite
mel@classicexhibits.com

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Based in Portland, Oregon, Classic Exhibits Inc. designs and manufacturers portable, modular, and custom-hybrid exhibit solutions and engineered aluminum extrusions (ClassicMODUL). Classic Exhibits products are represented by an extensive distributor network in North America and in select International markets. For more information, contact us at 866-652-2100.

10 Common Myths about Trade Shows

December 27th, 2022 12 COMMENTS
10 Myths about Trade Shows

If you’ve ever attended a trade show, you have an opinion about trade shows, trade show marketing, or exhibit design. I won’t try to dispel every myth, but here are 10 Common Myths about Trade Shows.

1. Trade Show Marketing is Marketing.

Yes and no. If you are a skilled marketer, you will grasp the nuances of trade show marketing, but it will take time. Most marketing managers gravitate to their strengths by focusing on the structure, the graphics, or the show promotion and planning. Intellectually, they know these are interconnected, but they may not know how to maximize their results. Work with professionals, whether it’s a graphic designer, an exhibit consultant, or a certified trade show manager. Trade show exhibit marketing is a craft learned the hard way through trial and error. It’s easy to burn through a lot of money before you figure out what works and what doesn’t. Don’t stumble through a year or two of mistakes when exhibit experts can save you time, money, and embarrassment.

2. Trade Show Labor is Hostile, Incompetent, and Expensive.

10 Common Trade Show Myths

Again, yes and no. No one will dispute that trade show I&D can be expensive, particularly in certain well-known venues. However, most I&D contractors are very competent. They can solve almost any last minute trade show display crisis. You may disagree with the show hall rules regarding labor regulations, but the actual laborers in your booth didn’t write them. If you disagree with the rules, don’t take it out on the person assembling your display. Contact your I&D labor provider or show management.

This is a sad but true fact regarding show labor at most trade shows. If three people are assigned to your booth, one person will be a star, one person will be average, and one person will be a zombie. Hire nine people and you are guaranteed to have three stars and three zombies. Sometimes you get lucky, and the ratio works in your favor. Sometimes not.

You have the power to control your labor costs, beginning with exhibit design. Consider assembly and packaging during the design phase. Are the components labeled, can it be packed without relying on a 20 page manual, and are the packaging materials reusable?

3. Anyone Can Staff a Booth.

Too often, companies send the wrong folks to work the trade show booth. Even worse, they don’t train them. Not everyone has the temperament, the knowledge, or the discipline for a trade show. Here’s my rule:  Find those employees with previous retail sales experience who love assisting customers with product or service solutions. It doesn’t matter if they are in Sales, Marketing, Engineering, or Production. What matters is their attitude and their knowledge.

Want to know who not to send? “Joe.” Every company has a “Joe.” He drinks too much, he gambles too much, and he wanders around too much. About a half a dozen times a day, you’ll wonder what happened to Joe. Five minutes ago he was sucking down his third espresso, leaning on the counter, and ogling anything with two X chromosomes. Suddenly he’s gone . . . AGAIN!

4. Trade Shows are One Big Party.

For some companies, that is true. They wine and dine customers to excess, party until daylight, and don’t attend any show sponsored events.

Inevitably, those are the same companies that grumble about their trade show ROI. They spent “X” but can only measure “Y” sales from the show. When you ask them about their pre-show promotions, their lead qualification, their client meetings at the show, and their follow up with prospective customers, you get a big “DHuh?”  They didn’t plan their trade show marketing program, and now it shows.

5. Trade Shows are a Waste of Time.

If you love sitting in a cubicle all day creating spreadsheets, then trade shows make not make sense to you. You fly to desirable locations like Las Vegas, San Francisco, Orlando, New York, New Orleans, or Chicago. You have to meet people, listen to their needs, talk about your company, stand on your feet, and generally be helpful, pleasant, and knowledgeable. Even worse, you may have to join clients for breakfast, socialize with them after show hours, mingle with potential suppliers, and attend educational seminars about your industry. That’s really tough

You either embrace the opportunity to build sales and learn something new, or you grumble about the airport, the food, the hotel, and the hassle of time away from the office. It’s all about your attitude.

6. Trade Show Displays are Expensive (Part 1).

Very true, but so is almost any investment in capital equipment or advertising. Let’s explore this from another perspective. Let’s say your company purchased an $18,000 inline display (10 x 20). Then, let’s assume your company participates in four trade shows a year and you expect the booth to last five years. Now, take the average cost per show including show space, literature, airfare, hotels, meals, entertainment, transportation, and labor. If you are frugal, you’ll spend:

Exhibit Booth Staff Tips
  • $25,000 per show
  • Multiply that by 20 shows (4 shows x 5 years) = $500,000
  • Then divide the booth cost $18,000 by the $500,000 in expenses
  • = 4.3% which is the display cost to total expenses

Let’s take it to the next step. Your company takes trade show marketing seriously (and you should). You conduct pre-show promotions, you send the right folks to the show, and you aggressively follow up on all leads. You expect the show to generate sales (or you wouldn’t be participating). On average, you demand $150,000 in new sales from each show. $150,000 x 20 shows = $3,000,000 in sales.

Based on those numbers:

  • $500,000/$3,000,000 = 16% trade show cost to sales
  • $18,000/$3,000,000 = 0.6% display cost to sales

I don’t know about you, but those numbers look pretty good to me. And unlike magazine, television, or direct mail advertising, they’re measurable if you put the right metrics in place.

7. Trade Show Displays are Expensive (Part 2).

Probably 60 percent of all trade show displays never go to large, industry shows in Las Vegas, Orlando, or Chicago. The owners take them to Chamber of Commerce mixers, local business shows, corporate events, regional industry shows, and hiring and recruitment fairs.

At these shows, you won’t see island exhibits, but you will see pop ups, table tops, banner stands, and lightweight hybrids. These displays range in price from under $200 for a basic banner stand with graphics to $8000 for an upscale portable hybrid. Considering the cost of most advertising, buying a trade show display is a bargain that you’ll use for years and years.

8. All Shows are the Same.

Really? If your experience has been that “all shows are the same,” you may be approaching every show EXACTLY the SAME. Not every show has the same audience. There may be similarities, but the attendees vary even in shows focusing on the same industry.

If you are serious about trade show marketing, then contact show management and request attendee and exhibitor data. Have them describe the goals, mission, and audience of the show. Then go to the next step and ask for exhibitors who have been loyal to that trade show for many years. Assuming they are not competitors, contact the Marketing Manager or Trade Show Coordinator. Ask them why they attend, how they tailor their message to the audience, and how that message differs from other shows. And then do what professional marketers do . . . create a message, design appropriate graphics, and plan a pre-show, show, and post-show campaign.

9. Trade Show Leads are a Waste of Time.

Trade Show Leads

Leads can be a waste of time if:  a) You collect business cards in a fishbowl for a cool product giveaway like an iPad, b) You don’t qualify the attendees who visit your booth (or jot down their needs), and c) You don’t contact them until a month or two after the show.

More than anything else you do at a trade show, your lead quality is a byproduct of your pre-show planning, booth staff training, and timely post-show follow-up. There is a direct correlation. A trade show is a salesperson’s nirvana, namely a captive audience that spent money to see you.

Now, you may get lucky and acquire a game-changing customer while sipping coffee, clipping your fingernails, and chatting with co-workers. But that’s rare. Finding good customers takes time, enthusiasm, knowledge, and patience. You have to be at your best because they can (and will) walk down the aisle and find another solution.

10. Virtual Trade Shows will Replace Real Trade Shows.

There is a place for virtual trade shows just as there is a place for dating websites. But at some point, you have to meet in person. And unless you’re looking for a mail order spouse, you’re not going to get any action unless you shake hands, look one another in the eye, and share your story face-to-face.

Want to learn more about trade shows, trade show marketing, and displays? Click here for more than 80 expert articles.

–Mel White
http://www.linkedin.com/in/melmwhite
mel@classicexhibits.com

Portable Trade Show Counters and Pedestals

October 13th, 2022 COMMENTS
Portable Trade Show Counters and Pedestals

Historically, Portable Counters and Pedestals have been the ugly stepchildren of trade show displays. Are they convenient, practical, and lightweight? Yes. Attractive and durable? Not so much. The pop-up case-to-counter conversion is the perfect example. It’s the textbook definition of a compromise. Not particularly stable. Storage is awkward at best. And the basic fabric or graphic wrap is often cheesy and cheap looking.

That’s not to say there aren’t excellent portable trade show counters and pedestals. Not just from Classic but from other suppliers as well. For example, the Symphony SYM-406, 407, and 408 series counters.

Why These Counters? Four Reasons:

  1. First, they assemble without tools and pack in flat cases.
  2. Second, they have locking storage, which is unusual for portable counters. Along with an internal shelf.
  3. Third, the countertop is secure, meaning it can’t be removed without disengaging the internal spring connectors.
  4. Finally, with the right branding, Symphony counters are not only beautiful but also a tasteful addition to any exhibit – portable, modular, or custom.

Do you agree? We’d love to hear your thoughts.

Symphony Portable Counters | #1

Symphony Portable Counters | #2

Contact Us.

With over 200 Distributor Partners throughout North America, there’s a Classic representative close by. Contact us today whether you need a durable hand sanitizer stand built to last, a rental display guaranteed to attract trade show attendees or a lightbox with all the bells and whistles. We’re not just different. We’re better.

Interview with Jessica Sibila, The Exhibitor Advocate Association

August 29th, 2022 COMMENTS

Interview Introduction

Recently, I spoke with Jessica Sibila, who’s the owner of Jessica Sibila Consulting, and the Executive Director of The Exhibitor Advocate. If you are unfamiliar with The Exhibitor Advocate that’s understandable. It’s brand new. However, the professionals spearheading this association have been championing the rights of exhibitors for many years.

For anyone who’s worked in the exhibit industry or participated in trade shows, you know it can be complicated, confusing, and often opaque, especially to exhibitors. They don’t always know their rights or how to dispute charges or even propose changes to a show. Collectively, they have the largest financial commitment to the success of a trade show but often the least amount of influence on how it’s priced, managed, and marketed.

The Exhibitor Advocate Mission

The Exhibitor Advocate is a newly formed non-profit organization dedicated to supporting exhibitor needs in the exhibitions and events industry. The group provides expert advice, research, and tools to act on behalf of all exhibiting companies, focusing on addressing challenges and pain points so that exhibitions and events remain a valuable and irreplaceable marketing channel.

Exhibitors are an essential part of the industry ecosystem; without them, we don’t have a trade show. In this post-COVID world, exhibitors are being challenged by exponentially rising costs, lack of data availability, and limited metrics and ROI. It’s important the industry understands the needs of the exhibiting community and works towards addressing these issues in order to sustain the industry for the future. We can no longer rely solely on the attendee to drive the success of a trade show. The exhibitor is a strategic partner in creating an event that is beneficial for all parties.

The Exhibitor Advocate amplifies the voice of the exhibitor. We are a powerful community that finally has a platform for sharing best practices and addressing challenges we face. We invite all industry stakeholders to join the cause and support The Exhibitor Advocate. Become a member or donate funds at ExhibitorAdvocacy.com. Together, we can ensure the enduring success of the exhibitions and events industry.

The Exhibitor Advocate Association

What “Budget Portable Displays” Really Means

July 8th, 2022 COMMENTS
SYK-2013 Symphony Portable Display
SYK-2013 Symphony Portable Display

Budget vs. Portable

Too often, the terms “budget” and “portable” are used interchangeably for 10 and 20 ft. trade show displays. However, budget and portable have wildly different meanings depending on the manufacturer, distributor, or exhibitor. Budget can mean cheap, both in price and construction. Or it can mean value and quality.

Likewise, portables can mean tool-less and lightweight. But not always. Some portable displays require basic tools and pack in roto-molded rolling cases, which are convenient but not necessarily lightweight. These two terms are the trade show equivalent of egg-lingo – ex. cage-free, free-range, pasture-raised, and organic—where the exact meaning isn’t always obvious. .

Untangling the Budget Portable Ball of Twine

At Classic Exhibits, “Budget Portables” isn’t meant to be tricky or confusing. It’s actually very straightforward.

Budget. Price is a relative term, meaning our budget portables are less expensive than our other portables. These portables range in price from $3800 to $6100 and always include durable roto-molded cases with wheels, die-cut foam packaging for long-term convenience, numbered components for fast assembly, and detailed set-instructions.

Tool-less Assembly.  Tool-less means no tools are required to assemble the booth. None. Some systems claim to be tool-less, except for the base plate or a literature tray or counter. Tool-less should mean tool-less.

SEG Dye-sublimated Graphics. SEG means Silicone Edge Graphics. SEG graphics have a silicone bead or welting sewn to the perimeter of the graphic. This bead fits into a channel on the aluminum frame. It should fit perfectly, which is why SEG is popular. No guesswork. Dye-sublimated is a printing process where images are transferred or sublimated into the fabric. It’s more expensive, but the colors are brighter and the end-product is more durable. Many vendors save money by directly printing on the fabric. It looks OK… for now. Long-term… not so much.

Engineered Aluminum Frames. Most budget portables are built with 1.25 in. round tubes. They’re lightweight, generally easy-to-assemble, and inexpensive. In short, they are graphic billboards. Our budget portables are structural, using aluminum extrusion. Unlike tubes, they are strong enough to hold accessories like monitors, tablets, literature trays, floating graphics, and workstations.

Lifetime Warranty on Workmanship and Made in the USA. Commitment and location matter. Lose a part? No problem. It’s replaceable, usually within a few days. Expanding or re-configuring your design? Again, no problem. The modular construction makes that simple.   

SYK-2005 Symphony Trade Show Display
SYK-2005 Symphony Portable Display

Buying a budget portable via the Internet is like placing $3000 on 26 Black at the roulette table. You might win… but there’s a much greater likelihood of losing. Don’t gamble. Work with a professional trade show consultant. They know the pros and cons of most portable displays and can advise you on the best choice for your budget and your marketing goals.

Symphony Portable Displays

For too long, portable displays have sacrificed elegant design for visual simplicity. Not anymore. 

With Symphony, you can create the perfect 10, 20 or 30 ft. display by selecting from stylish backwall shapes and distinctive counters and workstations. The mix and match flexibility encourages unlimited design possibilities. Need a different look for your next show? Symphony’s modular SEG frames are double-sided and re-configurable. 

Personalize your Symphony Display with attractive counters, workstations, floating graphics, iPad clamshells, and monitor mounts. The lightweight aluminum frames are engineered for SEG dye-sublimated fabric graphics for a seamless, wrinkle-free look. Add floating graphics for additional visual layering and branding.