Trade Show TalesBlog

Posts Tagged ‘Classic Exhibits Inc.’

Symphony Portable Webinar — Q&A

April 21st, 2020 COMMENTS
Symphony Webinar

Thanks to those who participated in the Symphony webinar last week. I don’t know about you, but I had a blast. Below are most (but not all) of the questions (without my digressions or puzzled looks).

For anyone who registered for the webinar but was unable to attend, we missed you. Still interested? Another Q&A is scheduled for Wednesday, May 6. Click HERE to register.

For those who did attend, I would appreciate a testimonial quote to add to the May 6 invitation. Something along the lines of “If not for the COVID-19 shutdown, I would have already sold 40 Symphony Displays this month. It ROCKS.” Feel free to be creative. As always.

Q1. Why are the floating graphics limited to 23″ x 23″ overall dimension?

It’s both a suggestion and a guideline. For example, a floating graphic on the left or right side would intrude into the adjacent booth if it was much larger than 23” . However, since the graphic attaches with hook and loop, there’s wiggle room to make it larger simply by adjusting it. If you decided to attach the floating graphic bracket to the top of the frame, then the dimension could be larger, like a typical header.

Q2. Do the wall sections connect or are they freestanding sitting next to each other?

It depends on your design. The SYK-1020 has two half-arch frames next to one another. Those are attached using a frame connection clamp. The SYK-1022 on the other hand uses the same two frames but in the design they are layer, with one slightly in front of the other. In that case, there’s a third base plate in the middle (SYM-107).

Q3. What is the size limitation for monitors?

We recommend no larger than a 23” monitor on the left and right sides. Mostly because they would intrude into the adjacent booth. See SYK-1014 for example. You can have up to a 32” monitor where there’s vertical upright in the middle, such as SYK-1015. On the larger frames, like the arch, rectangle, and concave/convex, we suggest no more than a 42” or 45” monitor.

Could you go larger in some situations? Yes, it all depends on the weight of the monitor, the backwall workstation counters, and the size of the booth space.

Q4. For a double-sided configuration, can you have monitors in the center on both sides?

Yes, but one monitor would have to be slightly higher (or lower) than the other one. Or there would need to be hardware that allowed both monitor mounts to use the same holes in the vertical support.

Q5. Is there an easy solution to add LED strip accent lighting on the back of a frame to throw light onto one set back… light the right side of the exhibit for example?

Adding flexible LED tape light to the back of the extrusion is possible. We’ve done something similar on other narrow SEG frames. It creates a three to four-inch backlit halo.

Q6. Are there other surface color/appearance options for the lockable counter, other than the light color shown?

Yes, there are hundreds of laminate options from Nevamar, Formica. Wilsonart, and Pionite. Lead times may vary depending on laminate availability. Plus, you can (and probably should) add vinyl graphics.

Q7. Can the exposed metal be powder coated?

Yes. There would be an upcharge depending on the size of the kit and components.

Q8. Can you expand these kits to include backlit items but still portable?

VK-1960 Portable Backlit Display

We have quite a few portable LED backlit designs in Exhibit Design Search, like the VK-1960. Those designs use a deeper aluminum extrusion than Symphony. At present, Symphony is not intended to be a backlit portable system. But… you never know what the future holds.

Q9. To mix standard frame combinations not shown on EDS, do we submit a design request or are there some guidelines for making other combinations?

You don’t need to submit a design request. But you can. There are seven frame shapes. Four are roughly 10 ft. and three are roughly 5 ft. You simply need to mix and match the frame sizes to the overall size of the booth. So, two 10 ft. frames for a 20 ft. booth or one 10 ft. frame and two 5 ft. frames. Or four 5 ft. frames? When it comes to Symphony, tap into your inner designer.

Q10. Will the backwall stand with monitors but without workstation counters?

Absolutely. The SEG engineered extrusion frame and locking base plate connections means it can support monitors with or without the workstation counter(s).

Q11. On the layering of frames do you use the same foot for both or does each frame have a foot of its own?

There are two base plates. One with a single frame connection and one with a double frame connection. The single base plates are typically used on the far left and right, and the double base plate is used in the middle to connect two frames.

Q12. Can you guys add a small step stool to each unit?

We could but we won’t. 😉 There are collapsible step stools online for less than $15. And there’s always the option of installing the SEG graphic with the frame flat on the floor.

Q13. Can the open table be used as a charging table?

Not really. Even if you had a full graphic, the wire management would still be visible on the back. We suggest selecting the enclosed counters instead or use the two wireless/wired charging pads on the backwall workstation.

Q14. When using the display double-sided, can you still install a monitor mount?

Yes using the hidden vertical support. Whenever you use that monitor attachment, the graphic has to be pierced for the cords.

Q15. What is vertical load capacity of these attachments?

The attachment brackets are welded aluminum and engineered extrusion. If you manage to break an attachment based on weight alone, then we want to hear about it. Frankly, it’s not going to happen.

Q16. Are the shipping cases portable?

Symphony ships in our portable flat roto-molded cases with wheels and includes Classic’s reusable die-cut foam packaging. No exhibit builder does a better job with packaging, labeling, and instructions than Classic.

–Mel White
mel@classicexhibits.com
http://www.linkedin.com/in/melmwhite

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Classic Exhibits Inc. designs and manufacturers portable, modular, hybrid, and custom exhibit solutions, including Symphony Portable Displays. Classic Exhibits products are represented by an extensive distributor network in North America and in select International markets. For more information, contact us at 866-652-2100 or www.classicexhibits.com.

Hand Sanitizing Stations | Built in the USA

March 31st, 2020 COMMENTS

Most hand sanitizer solutions are fragile, temporary solutions meant to last a few weeks or months. They are cheap and disposable.

The Stand Tough Hand Sanitizer Stands are permanent solutions constructed with engineered aluminum extrusion, stainless steel, and steel base plates. Most are powder-coated white. All are made in the USA. Ask about quantity discounts.

Yes, they are a little more expensive, but they will last for years, not months.

All six are in Exhibit Design Search with a full description and prices. Powder-coated white. For more information, call 503-652-2100.

Even More EuroShop 2020 Photos

February 18th, 2020 COMMENTS
Katina Rigall Zipay and Kevin Carty at EuroShop 2020

As promised, even more photos from EuroShop 2020. Enjoy!

The 7 Truths about Renting a Trade Show Exhibit

January 20th, 2020 COMMENTS

Renting vs. Buying a Trade Show Exhibit

You’ve probably read articles about renting a trade show exhibit. Most are innocuous, some helpful, but others are just plain wrong. Frankly, that annoys me, but I understand why. Exhibit Rentals are growing rapidly. And exhibit companies are positioning themselves based on their individual strengths.

So what does positioning mean? In our industry, there are one (1) person companies to (2500) person companies. Some build. Many do not. Some have large rental inventories. Others have little to none. Is their rental inventory metal, wood, modular walls, portable components? And how much of it is new, newer, or beat to hell? How does it assemble? Does it come with detailed setup instructions? What about design support?

These are questions the average exhibitor never asks. It’s not because they don’t care, but because those questions would never occur to them.

Let’s untangle the 7 Most Common Misconceptions.

#1. Renting is An Option. Not THE ONLY Option

Rental ExhibitSome rental-only exhibit companies are touting renting as the only solution. They say, “Why buy when you can rent? No more storage fees. You can change the display for every show. The cost is less.”

It sounds attractive, and might make sense for many exhibitors. However, renting an exhibit, just like leasing a car, can be more expensive than purchasing. It depends on usage, lifespan, ongoing modifications, etc. It’s not as cut-and-dry as it appears at first glance. It’s important to run the numbers.

It’s not an either/or choice. Sometimes it makes sense to purchase a portion of the exhibit, say the main tower or overhead sign, and rent the components, like the counters, workstations, and charging stations. It depends on what you might want to change from show to show. But, again, you have to run the numbers and have a vision of your short- and long-term trade show marketing goals.

Finally, sometimes it’s not about the numbers. Some exhibitors want to own their display. Others do not. Cost has little to do with their decision.

Trade Show Island Exhibit Rentals#2. Rentals Can Be Customized, Which Isn’t the Same as Custom

Whenever someone tells you your rental exhibit is “custom,” you might want to dig deeper on what “custom” means. It might mean the design is custom, but the components come from stock inventory. Or there are several custom elements which are unique to your exhibit and are being depreciated over multiple rentals, either yours or other future rental clients. Or you are basically “purchasing” the custom element, but everyone is calling it a rental since you won’t own it.

While it’s true, you can technically get a custom exhibit as a rental, there are always strings attached such as a commitment to multiple rentals or a higher price for the one-time rental.

In most cases, a rental exhibit is a “customized” display using stock components, based on a preexisting or “customized” design, and client-specific graphics.

#3. You Rent the Structure, But You Own the Graphics

Remember you are renting the structure, but you own the graphics. Each time you change the messaging, you are buying new graphics. Be realistic about how often you plan to update your graphics. Clients often assume they will reuse the graphics 3-4 times, but marketing campaigns aren’t like a pair of jeans. They change. Sometimes every single show.

#4. Your Rental Components May Be Used for Another Client’s Rental

Recently, I read a blog post where the rental exhibit supplier said that your rental property would never be used for another rental. If that’s true, it’s either the smartest or the dumbest business model I’ve ever heard.

Now, in the real world, rental components are reused. That’s why rental exhibits can be less expensive. Duh?! Does that mean another exhibitor will have exactly the same design as you? Perhaps, but it’s very unlikely since every exhibit has unique needs and distinctive graphics. However, the modular aluminum wall used in Job ABC will get reused two months later on Job XYZ. And then again, until it’s no longer serviceable as a rental component. To pretend otherwise is disingenuous. 

#5. Size Matters. Inventory Matters. Design Matters.

Do you remember when I said that there are companies ranging from one employee to several thousand employees? Those companies all have different rental capabilities, either in-house or through a strategic partner like Classic Exhibits. No one has an unlimited budget to stock every possible rental design.

Ask yourself this… Is the proposed design guided by their limited rental inventory or by your trade show design requirements? Whatever rental company you choose, they should treat the process as if you were purchasing a display, and the final display should look visually indistinguishable from a new exhibit.

#6. Packaging Matters. Instructions Matter. Quality Matters. 

Trade Show Inline Exhibit RentalsHere’s the very sad truth. No exhibitor ever asks about packaging, setup instructions, or quality, particularly on a rental property. And aside from design capabilities and inventory, nothing distinguishes an OK rental supplier from an AMAZING one than packaging, instructions, and quality. Too often, exhibitors save money by renting an exhibit only to piss it all away during setup and assembly on the show floor.

You should expect detailed drawings, numbered or labeled components, photos (showing where the supplier pre-assembled it at their facility), jigged packaging/crating, and clean hardware. The hardware should appear new or newish, not like it just fell off the truck, rolled around in the dirt, and then was tossed into a crate. When you open the crate, it should make you smile, not cringe in fear.

#7. Rentals are a Long-term Partnership with Your Exhibit Supplier

Depending on the rental schedule, you are going to see each other a lot. And, based on that ongoing relationship, you are going to flourish or falter. Exhibit rentals require a communication commitment. What’s your show schedule? Does the design need to change? Were there any issues at the last show? How about new graphics? Is your next show an inline vs. an island? When do you want to booth to ship and are there any services you need such as rental furniture, I&D, electrical, flooring, etc.

Rentals force both sides to communicate, often far in advance. It doesn’t take long to decide whether it’s a fit or whether it’s time for you to start seeing other people. But, when it does work, it’s a beautiful thing.

One final piece of advice — not all suppliers are equally good at both. Your current supplier may be a magician at designing a custom exhibit but lack the skills, interest, or inventory to pull the rental rabbit out of a hat. Being good at one is no guarantee of being good at the other. Ask the hard questions and be willing to work with someone else if anything seems amiss.

In the end, your rental experience should be no different from a purchase, whether during the exploratory and design process or at the show. Always expect the best.

Have questions? Give us a call or send us an email. We would love to chat with you.

–Mel White
mel@classicexhibits.com
http://www.linkedin.com/in/melmwhite

**********************************************

Classic Exhibits Inc. designs and manufacturers portable, modular, hybrid, custom, rental exhibit solutions. Classic Exhibits products are represented by an extensive distributor network in North America and in select International markets. For more information, contact us at 866-652-2100 or www.classicexhibits.com.

Up Your Game Newsletter | January 2020

January 20th, 2020 COMMENTS
January 2020 Up Your Game Newsletter from Classic Exhibits

EXHIBITORLIVE 2020 (Code #4044)

EXHIBITORLIVE 2020

If you are attending EXHIBITOR LIVE and want a FREE exhibit hall pass, go to this page and enter Classic’s code 4044 . There’s no limit on the number of free passes so share (and share) away.


To reserve your seat for the Women in Exhibition Breakfast on March 31, contact Katina Rigall Zipay .

Now & Then with Harold Mintz

Harold Mintz Blog Post

A lot has changed in the exhibit industry over the past ten years. And Harold Mintz, a Classic Regional Sales Manager, has a unique perspective on those changes.


As many know, Harold took a trade show hiatus for ten years. What was common “back in the day” isn’t quite as common today, such as dedicated territories, show rooms, and modular wall systems. 

Read Harold’s thoughts about “What’s Different” in 2020 in the Trade Show Tales blog. 

Eco-Systems Sustainable by Classic Exhibits

Eco-systems Sustainable Designs Press Release

We’ve all seen the phrase, “New Look, Same Great Taste!” whenever companies refresh their packaging.  Effective January 1, Eco-Systems Sustainable has joined the Classic Exhibits Family. Same ECO products, designs, and people, just with new Classic packaging.


All the ECO kits are in Exhibit Design Search, and you now have access to the full Classic Design Team. See the press release in EXHIBITOR along with quotes from Kevin Carty and Colleen Crawford.

Shared Knowledge University

Shared Knowledge University June 2020

There’s no substitute for hands-on training and one-on-one interaction with your industry colleagues. Just ask the over 600 Classic Distributors who have attended Shared Knowledge University in Portland.

This year, the two-day training will be on June 15-16 (Monday and Tuesday). SKU includes morning sessions with Classic and our Strategic Partners and afternoon sessions at the Classic facility where you work with products like Gravitee, SuperNova, InCharg Charging Solutions, and Symphony. Plus amazing meals and entertainment.


For more information and to reserve a seat, contact Jen LaBruzzaHarold Mintz, or Tom Beard. See the video below for SKU highlights.

Click Here for More Information & to Register

Our Annual State of the Company Letter

Classic Exhibits, Annual State of the Company Letter

In case you didn’t see Kevin’s 2019/2020 State of the Company letter, here’s a link to download a PDF version. Topics included the 2019 sales roller coaster, custom projects, new additions to the sales team, and changes to Classic’s Customer Service Department, including the addition of Eco-System Sustainable into the Classic Family.

And while 2019 was exciting, we expect 2020 to be even more eventful as we continue to expand our rental offerings, launch the Symphony Portable line, and work on even more interesting projects ( although building the Millennium Falcon may be hard to top ).

Shared Knowledge University Video

“I have a dream that my four little children will one day live in a nation where they will not be judged by the color of their skin but by the content of their character.” ― Martin Luther King Jr.