Trade Show TalesBlog

Posts Tagged ‘Classic Exhibits’

SEGD (Society for Experiential Graphic Designers) Conference Notes

June 24th, 2016 COMMENTS

SEGDHeader

John Zipay, GM of Exhibits Northwest (Observations)

Last week, I attended SEGD (Society for Experiential Graphic Designers) in Seattle.

The speakers covered topics from Landscapes & Way Finding Signage to Crafting Experiences & Shaping Space with Art. Each topic gave me insights into the creative process. Typically, the artist starts with an idea that evolves into something similar but different during the fulfillment process.

IMG_2076As the creative energies flow, the artist makes changes to get the look they want. More often, it’s the trial and error, the missteps along the way that creates something extraordinary. In other words, their failures contribute to their success. Attending SEGD allowed to take a deeper look into the creative world and understand the importance of creative failure as a stepping stone to creative success.

My brain sees the world as a square grid with capital letters and dollar signs. As a result, I have never been very good at managing designers. SEGD provide me with insights into their world. Going forward, I plan to create an environment that fosters creativity and that allows designers to tap into organic uses of a space, whether exhibits or corporate environments.

While at SEGD, I met with vendors at NEXPO, the conference for directional signage and substrates. Just like in our world, LED’s are the wave of the future in signage and substrates. In the trade show business, large backlit fabric lightboxes grab the most attention on the show floor. This is also true in the world of SEGD. I discovered signage companies backlighting 3-D acrylic letters, plastic-formed logos, and graphics.

Finally, I attended the SEGD Seattle Chapter Networking bash where I talked with local Seattle architects and other creative agencies, including a great conversation with a firm working on the Seattle Waterfront development. I was intrigued by the process of how they incorporate so many creative ideas into functional space planning along the Seattle Waterfront. For example, just imagine the time and spacial studies involved to ensure views of Mt. Rainer and the “Pikes Place” sign are maintained.

Katina Rigall, Design Director (Observations)

What a well-done conference! Several Classic employees attended the SEGD “Experience Seattle” Conference from June 9-11. It was well-attended by top professionals in the Experiential Graphic Design community, well-stocked with expert presenters, and well-staffed with knowledgeable personnel.

IMG_2071The “Experience” conference jumps from city to city each year. Last year it was in Chicago. Next year it will be in Miami. It capitalizes on the intrigue of each host city by pulling together historic and present-day experts who discuss the areas’ architecture and large-scale graphics.

Attendees are encouraged to explore the city. Tours of distinctive landmarks, such as the Space Needle, are part of the conference schedule, and restaurant recommendations are readily provided by all the locals – both presenters and attendees.

What a great way to experience a city! I’m from Portland, just a few hours south of Seattle, but I found myself learning so many things and falling in love with the personality of this place, what locals call the “Seattle Spirit.” How cool to be in the home of innovators like Amazon, Starbucks, Nordstrom, Microsoft, and Boeing (in its 100th year of business), just to name a few. Not to mention the valuable networking and education.

So as an exhibit professional, you may be wondering how much of this applies to what we do? Quite a bit actually.

  • Most of the agenda focuses on the large-scale graphics that are applied to built structures in distinctive and informative ways, a.k.a. Experiential Graphic Design. How valuable are well-appointed graphics on a trade show booth? I’m convinced after designing trade show exhibits for nine years now, that booth structures are close to worthless without strong graphics.
  • IMG_2083Quite a few of the presenters shared their expertise with permanent installations, from museum exhibit design to exterior applications of digital and 3D signage. The crossover Classic has experienced in retail and museum projects has steadily grown over the last five years, not to mention exhibitors looking for booth properties that can withstand the outdoor elements.
  • This conference brought together cutting edge architects, installation artists, museum exhibit designers, UX designers, fashion designers, and retail designers, in addition to experiential graphic designers. From a designer’s perspective, any chance to see how other creatives work and what they are doing is beneficial. By bringing together so many different creative mediums, I discovered new ways of approaching design challenges and new technologies. That aspect reminded me of the Gravity Free Conference by EXHIBITOR Magazine for several years which brought together a plethora of design experts to stimulate the cross-pollination of ideas.  The unique element that SEGD’s “Experience” brings is that the experts are all from one specific locale.

Creativity is fluid and crosses a lot of professionals. There is much to be borrowed from the experts in fields adjacent to the exhibit industry. I hope to see you all at next year’s conference.

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Based in Portland, Oregon, Classic Exhibits Inc. designs and manufacturers portable, modular, and custom-hybrid exhibit solutions. Classic Exhibits products are represented by an extensive distributor network in North America and in select International markets. For more information, contact us at 866-652-2100 or www.classicexhibits.com.

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The Magical Middle of Trade Show Displays

June 22nd, 2016 COMMENTS

The Magical Middle of Trade Show Displays

–Mel White
mel@classicexhibits.com
http://www.linkedin.com/in/melmwhite
https://twitter.com/melmwhite

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Based in Portland, Oregon, Classic Exhibits Inc. designs and manufacturers portable, modular, and custom-hybrid exhibit solutions. Classic Exhibits products are represented by an extensive distributor network in North America and in select International markets. For more information, contact us at 866-652-2100 or www.classicexhibits.com.

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Redefining the Custom Exhibit | Pat Friedlander

June 8th, 2016 COMMENTS

Custom Exhibits Redefined

Guest Post by Pat Friedlander

When I was new to this industry, I heard the word “Octanorm” bandied about as if it were the last ditch attempt for stingy exhibitors There was no design consideration — just how many panels and how many uprights.

However, on my first trip to EuroShop some 20 years ago, I was stunned when I walked into Hall 9 and saw the Octanorm corporate exhibit. EuroShop opened my eyes. U.S. was unique in advocating box-frame exhibits, exhibits that were crated and stored in warehouses around the country. It was apparent to me that US exhibits were different. They looked stodgy and boxy by comparison.

Systems and the Rest of the World

Between Dusseldorf and Chicago, I became a convert to systems. They looked cool, they allowed for fresh designs, and they were flexible — not hallmarks of box frame construction. Soon after, I invited my friend Kerstin Mulfinger from Burkhardt Leitner to speak at HCEA’s annual meeting about systems.

As various systems proliferated, bits and pieces started to appear on U.S. show floors. Yet the differentiation persisted that there were custom exhibits (i.e., box frame) and there were portable modular systems —  with “systems” viewed as a commodity.

What is a Custom Exhibit?

Custom Exhibits, as the industry generally uses it, is a relic. Today the distinction is anachronistic. Using the term “portable modular” ignores the fact that modularity is not limited to any one type of construction — portable, custom, hybrid, etc. Modularity is related to configuration, not to building materials.

VK-5148gAt an EDPA ACCESS 2015 session, I said, “It’s time to de-commodify systems and redefine what we mean when we say a custom exhibit.” It turned out I wasn’t alone. “Modular components and systems are no longer a commodity item,” said Jay Burkette, vice president, Expo Displays, “but represent building blocks, increasingly used by traditional exhibit houses as an effective way of helping design, manage, and maintain their client’s exhibit properties.”

According to Debbie Parrott, president, Highmark TechSystems, “Some designers are predisposed to think that modular systems should only enter their design tool kits when they are working with an especially cost-conscious client. For those designers, low-cost and creativity are mutually exclusive and systems limit their creativity. This short-sighted view shows a lack of understanding of the realities of our industry and the needs of program clients.”

“Large clients are program clients who benefit from exhibit designs that offer versatility, reconfigurability, fast installation and dismantle – exactly what modular systems address. This perspective also shows a naiveté about the design trends in the global exhibit marketplace where modular systems are used for exhibits that are stunningly creative, brand-distinctive, highly functional, and cost and time efficient. Designers in our industry need to be knowledgeable on this front, and the challenge for those who are modular system proponents is to educate and show designers both the inspiring possibilities and the compelling business case.”

How Do YOU Define “Custom Exhibit”?

Seems to me that we need to arrive at a new definition of “custom exhibit.” If the definition is not about construction methods and materials, perhaps it’s about marketing. What are the goals and objectives of the exhibit program? How does the exhibit fulfill and meet those goals? And about the exhibit:  Is it rental? Is it purchased? Should we differentiate? We plan to continue this discussion at EDPA ACCESS 2016, but in the meantime, I would love to hear your thoughts on this.

Pat Friedlander
pat@word-up.com
773-230-9989

Bio:

Pat Friedlander is a marketer, trainer, and writer in the exhibit industry. She has spent many days and nights on the trade show floor, and has lots of advice about shoes. She has received the HCEA Distinguished Service Award and the EDPA Hazel Hays Award. She lives in Chicago and often answers to Grandma Pat.

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The 100-Day “Love It” Guarantee | A Classic Exhibits Exclusive

June 6th, 2016 COMMENTS

100 Day Trade Show Display Guarantee from Classic Exhibits

You’ll Love It — Guaranteed

Don’t like your steak. Send it back. Need a larger shirt. Exchange it. Not the right color. Return it.

There’s not much you can’t return or exchange these days… except a trade show display. Not anymore. Classic Exhibits announces the only 100-Day “Love It” Guarantee in the exhibit industry. Within the first 100 days after receiving your Sacagawea, Perfect 10/20, Quadro, or Quadro FGS Display, you can return it for a refund if you’re not completely satisfied (minus graphics and shipping).

How can Classic Exhibits make this exclusive offer? It’s not like we’re not rolling the dice. We design, engineer, and build the VERY BEST hybrid and pop-up displays. Just ask a Classic Exhibits Distributor.

What’s makes them better?

  • Engineering — Every system, kit, and part is engineered to excel show after show. No excuses.
  • Design — Our award-winning designers sweat the details. Your display is their next performance.
  • Build — We’re proud to be the industry standard for exceptional packaging and quality.

Choose the Sacagawea Portable, Perfect 10/20 Hybrid, Quadro S Pop Up, or Quadro Floating Graphic System. The only display systems with a 100-Day Return Guarantee.

Love at first sight… that lasts and lasts. Now that’s a happy ending.

100 Day Trade Show Display Guarantee from Classic Exhibits

–Mel White
mel@classicexhibits.com
http://www.linkedin.com/in/melmwhite
https://twitter.com/melmwhite

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Based in Portland, Oregon, Classic Exhibits Inc. designs and manufacturers portable, modular, and custom-hybrid exhibit solutions. Classic Exhibits products are represented by an extensive distributor network in North America and in select International markets. For more information, contact us at 866-652-2100 or www.classicexhibits.com.

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Avoiding Exhibit Buyer Remorse | 10 “Must Ask” Questions

June 2nd, 2016 COMMENTS

Trade Show Exhibit Buying Remorse

It’s common to express remorse after a big-ticket purchase. Typically when the purchase is infrequent, such as a home, car, or expensive equipment. We know our knowledge is incomplete, even when we’ve conducted research. So we roll the dice… and then cross our fingers.

Buying a trade show exhibit is that type of purchase, especially a corporate inline or island exhibit. It may be your first time buying a display. Heck, it may be the first time for your company. There’s a lot to learn. So, how do you avoid second guessing your decision? Honestly, a lot depends on your exhibit house. It’s important to choose one that understands your marketing goals, your budget, and your available resources. Most exhibit houses make their living by keeping customers long-term. They want to work with you on your exhibit design, your trade show strategy, and your ROI goals. It’s a cliché, but your success at a trade show is their success.

10 Questions to Ask

1. What services do you provide? This can vary from designing the ideal display to providing you with storage, I&D services, exhibit training, and graphic design. You’ll need to decide what services you need based on your budget and your trade show marketing goals.

2. How much do those services cost? Unlike auto repair, there’s no “book” which serves as a guide for time and materials. Prices vary depending on the region, the size of the exhibit house, and the services they value or don’t value.

Buyer's Remorse3. Can you provide me with 3-5 references? No brainer, right? Yet, so often we are reluctant to ask for customer references. Ask for customers who have purchased a similar size/price exhibit to the one you’re considering.

4. Will the exhibit include reusable packaging?  Unlike the headphones you bought last week packed in tamper-resistant plastic, an exhibit has to unpack and pack again and again. Smart packaging will save time, money, and frustration. Ask to see examples.

5. Does the exhibit include detailed setup instructions with numbered components? And, can the instructions be modified if we have suggestions after the first or second show? Detailed, logical instructions will save you thousands of dollars each year. Sometimes at a single show. Ask for examples.

6. What if my exhibit is damaged or if we need to replace lost parts? It’s going to happen no matter how careful you are. A true test of an exhibit builder is how they respond when you need a replacement part or a laminate repaired. Do they treat you the same as when you purchased your exhibit?

7. What is the warranty? This question shouldn’t be followed by a verbal dance. It’s an easy question. It should be an easy answer.

8. How much time/labor will be required to set up the exhibit the first time? The third time? This will vary particularly on a custom exhibit. Less so for a portable/modular display. You’re looking for a range. Then you need to compare the range to your experience on the show floor. Admittedly this will depend on your experience, your labor crew, and a 1000 other factors.

9. Who is my primary contact(s)? Who do I contact when I have questions about exhibit design, graphic design, shipping, I&D, storage, etc. Who is my emergency contact if there’s an issue at the show? What matters is not the person(s) but the answer. What’s the tone and do they have a plan?

10. How would you describe your best customers? What do they do right? There’s no such thing as the “self-made” successful trade show marketer. We all learn from others. Taking the long-road can be expensive and in some cases, a career killer. Look for shortcuts and the best advice comes from trade show warriors. Trade show are like landing on Neptune and encountering aliens. You don’t want to be the first one. You want to learn from those who didn’t get zapped or eaten.

What most exhibitors know about buying an exhibit could fit in a Ziploc baggie. They know just enough to get themselves in trouble. So be smart. Ask questions. Lots of questions. Pretend you are four years old again and ask the endless series of “Why’s” and “What’s” and “When’s” that drove every adult insane. You won’t regret it.

–Mel White
mel@classicexhibits.com
http://www.linkedin.com/in/melmwhite
https://twitter.com/melmwhite

**********************************************

Based in Portland, Oregon, Classic Exhibits Inc. designs and manufacturers portable, modular, and custom-hybrid exhibit solutions. Classic Exhibits products are represented by an extensive distributor network in North America and in select International markets. For more information, contact us at 866-652-2100 or www.classicexhibits.com.

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