Trade Show TalesBlog

Posts Tagged ‘Exhibit Design Search’

What a Mel Meltdown Looks Like

April 21st, 2017 4 COMMENTS

Exhibit Design Search

Twelve years ago, we coined the phrase “Exhibit Design Search.” Back then, it was exactly that — a simple way to search through our product galleries for kit numbers and features.

At the time, it didn’t occur to me, or anyone at Classic Exhibits, to trademark or copyright Exhibit Design Search. After a few years, Exhibit Design Search and by extension EDS, became synonymous with Classic Exhibits and our distributor-branded versions. I assumed that others would make that same assumption.

As with anything successful, there are bound to be copycats. Other display vendors and distributors have attempted to replicate Exhibit Design Search. Some have done OK on a superficial level, but no one has ever duplicated the depth of EDS. Who can blame them. It would require 10s of thousands of hours and an IT and programming budget beyond the reach of nearly every company in our industry.

Islands on Exhibit Design Search
Frankly, I respect anyone who embraces the challenge. I know how difficult it has been to build and maintain EDS. Every single day there are multiple changes. Tony Bennett, our web guru, devotes a huge percent of his time each week to improving the functionality and aesthetics of Exhibit Design Search. On a bad day, it’s a never-ending monster hungry for more information. On most days, however, it’s a work of art. The website manage tools alone are breathtaking.

Am I proud of our work? Of course. Which brings me to a rub. From time to time, I stumble on a website that has appropriated “Exhibit Design Search” as a menu, page, or function. I’m not on a mission. There’s no daily Google search for EDS as a term. I just find it, and it makes me mad for 5-10 minutes. Then I suck it up and move on. That is, until it happened last week on an updated display manufacturer’s website.

It’s not that the overall search design was elegant. It was basic. Nor that it looked like EDS, although there were some minor similarities. It was the header:  Exhibit Design Search — in all caps and a similar font. It wasn’t exactly the same but it wasn’t different. It was a conscious decision, which is the crux of my annoyance. Point two, it’s not like there aren’t other variations of EDS that would have been equally descriptive as a phrase. For example:

  • Design Search
  • Exhibit Search
  • Display Search
  • Search for Displays and Exhibits
  • Display Finder
  • Rat Bastard Display Search for Designs

You get my point. What bothers me is the lack of imagination and the gall. I want to believe it wasn’t a conscious decision. That it just happened. But that would make me naive once again.

I’m not in the midst of a meltdown anymore. Writing this has been my therapy session. Perhaps I should be honored on behalf of Classic Exhibits and every Classic Exhibits Distributor with a branded EDS site. But I’m not. If you happen to chance upon this website, consider that someone made an ethical decision about something as minor as a phrase and a design, which easily could have been something else. Remember, it’s almost always the little things that reveal a company’s personality and moral character, not the big things.

I’m better now. Mostly. Unless I visit that website again.

p.s. Just in case there’s any doubt regarding our history and use of EDS, the following URLs are owned by Classic Exhibits:

–Mel White
mel@classicexhibits.com
http://www.linkedin.com/in/melmwhite
https://twitter.com/melmwhite
https://www.facebook.com/Classic-Exhibits-Inc-113601405319757

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The Gift of Knowledge | EDS Tutorial Videos

December 23rd, 2016 COMMENTS

exhibit design search video tutorial

In the movie, Only the Lonely with John Candy (as Danny Muldoon), Danny’s signature line is “Sometimes it’s good to be a cop.” I often feel the same way except, “Sometimes it’s good to be the Marketing VP.”

Recently, a tech savvy Classic Distributor created four Exhibit Design Search tutorials. These 2-3 minute tutorials cover:  Exhibit Specials, Advanced Search, My Gallery, and Photo Galleries. You can find them in our Video Library and on YouTube, but I’ll make it even easier by posting them below. Enjoy and let us know your thoughts.

Exhibit Design Search — Search Options

Exhibit Design Search — Retail, Rental, and Custom Displays Photos

Exhibit Design Search — My Gallery

Exhibit Design Search — Lightning Deal and Exhibit Specials

–Mel White
mel@classicexhibits.com
http://www.linkedin.com/in/melmwhite
https://twitter.com/melmwhite

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Is It Too Early for 2017 Predictions?

November 25th, 2016 COMMENTS

2017blog

Thanksgiving, Christmas, New Year’s Eve. Then 2017. Yes, it might be a little early for predictions, but we just completed our 2017 budget so the future has been on our minds for several months.

Here’s what our Magic 8 Ball tells us. Industry predictions from Kevin and Mel.

Elections Always Bring Doubt. This year more than most. However, there’s a difference between uncertain uncertainty and certain uncertainty. Just in the past two weeks, we’ve seen a significant increase in design requests, whether trade show, corporate environments, or events. We expect that to continue through Q1 and Q2.

We believe that 2017 will mimic 2015. More new builds with a focus on “I want what I want.” Less of “I’ll get what I need.” If that holds true, we will all benefit.

Generalist vs. Specialist. In our collective little world, you better be an anal-retentive, opportunistic generalist. We can no longer pretend to just do trade shows or events or museum or retail design. We must embrace all 3D opportunities available. I’m amazed at the projects leaving our dock which will never be on a trade show floor. They’ll be at a sales meeting, in a mall, in a corporate conference room, or a bracket for a wireless product.

Change is inevitable. What you don’t know, you learn or partner with someone with “a particular set of skills.” Two years ago, we didn’t know squat about charging stations. Now, we can’t build them fast enough.

Trade Show and Event Charging StationsCharging Stations, Lightboxes, Rental Furniture. I won’t belabor this. You’ve heard us say it before. It’s basically free money on nearly every trade show order if you include charging stations, lightboxes, and rental furniture. Ignoring these hot trends will negatively impact your income.

Rental Exhibits and Accessories. It’s hard to ignore a 25% sales increase year-over-year for seven straight years. We expect rentals to continue at this pace. Just this year, Jim Shelman and his team added a significant inventory of Gravitee Modular Solutions which has proven to reduce I&D and drayage costs for clients while expanding his already impressive design portfolio.

Branded Environments. Customers want their corporate environments, show floor spaces, and events to be consistent. Meaning, branding in all spaces will only continue to grow. This includes re-purposing graphic messaging or, better yet, using parts of their exhibit in their corporate environments during off-show times.

Data Analytics on Steroids. Data analytics appears to be poised for a massive leap. This includes the ability to track movement, “hang time” in a space, and influence an event in real-time. All driven by the desire to track engagement and make adjustments on the fly to meet attendee needs during an event or a show.

Sustainable Trade Show DisplaysSustainability. It’s not a new topic, but it got shelved by many exhibitors during the recession. 2017 will see a renewed push for sustainable materials and practices in corporate exhibit and event programs.

Less is More. Exhibitors continue to rely on “system” structures like aluminum extrusions to build their properties. But less and less of it is seen via creative graphic applications or integrated custom wood fabrication, cladding, powder-coating, etc. Aluminum extrusion sales are increasing… we’re just seeing less of it visually.

Company-Managed Trade Shows. 2016 saw a big increase in companies managing their own shows. These were often branded as events but in reality were in-house mini-shows with their preferred partners and customers. It allows companies to define the attendee list and manage what attendees see (and don’t see). That’s not to say that companies are abandoning their exhibit programs at national shows. Not at all. But adding these events gives them a higher ROI for specific product launches, training sessions, or sales events.

Gravitee One-Step Modular SystemAssembly, Shipping, and Drayage. These concerns never go away, whether it’s 2008 or 2017. If you’re not designing and engineering to minimize these issues, then you are an ostrich with your head in the sand. We believe that Gravitee represents the first comprehensive solution. No tools. No loose parts. Curves. Flat panels. Wire management. Fabric and direct print graphics. And seamless connectivity to the MODUL Aluminum Extrusion System. Yes, this is a blatant plug for Gravitee, but it’s also a prediction. Gravitee will be front and forward in 2017.

Please share your thoughts and predictions in the comments. What did we miss or get wrong?

–Mel White
mel@classicexhibits.com
http://www.linkedin.com/in/melmwhite
https://twitter.com/melmwhite

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5 Classic Tips x 5 Days = 25 Highlights | Day #3

November 9th, 2016 COMMENTS

tipsday3

Finding the Right Tool is a Blessing.

What tools do your fellow distributors use on the Classic Exhibits website? Here are the Top 5. Some may surprise you.

Tip #11 — EDS Search

I know. Duh? With EDS, you can search for kits (VK-1234), features (shelves), and products (Aero). Just as helpful is Advanced Search, a link below the Search box. Advanced Search allows you to further narrow your search by a price range, product line, and feature (i.e., monitors). You can also sort by lowest to highest prices, newest designs, and even alphabetically.

Tip #12 — My Gallery

There is no EDS tool more powerful than My Gallery. Often imitated, never duplicated. Tips #12 – #15 could be just on My Gallery. My Gallery lets you build a listing that includes not only kits, but also photos and articles. Imagine being a client who gets a My Gallery link with kit renderings, kit photos, and articles on successful trade show marketing. That’s a very powerful consultative message.

I urge you to use the URL tool in My Gallery. It’s the easiest way to share ideas from your personal email address and branded EDS site.

Tip #13 — Search for Setup Instructions

Search for Setup Instructions = INSTANT SMILE. There’s no happier tool on the Classic Exhibits website. For ten years, we’ve loaded all setup instructions into a database. At the same time, we’ve told your customers where to find their instructions using stickers on their setup instructions booklets, cases, and crates.

No need to panic on Sunday morning in Las Vegas or Orlando. Simply enter the URL into your phone, tablet, or laptop and type in the five-digit order number. Voila! The PDF of the instructions. We are baffled why every manufacturer doesn’t do this.

Tip #14 — Peek-a-Booth Webcams

“Are you kidding me? That’s brilliant!” That’s the typical response when we describe Peek-a-Booth to new Classic Distributors. But you don’t have to be a newbie to appreciate Peek-a-Booth. We have five webcams mounted in our shop:  (3) in the purchase setup and (2) in the rental setup. These are pan and zoom webcams. Perfect for previewing your order before it ships.

Save your client the time and effort of having to ship their display to your facility for a preview. Let Peek-a-Booth be the preview. Ask a PM for the username and password. Then guard it with your life!

Tip #15 — Exhibit Specials and Lightning Deals

eds-lightning-deal-largeWhat’s the difference between Exhibit Specials and Lightning Deal? Exhibit Specials are multiple kits at promotional prices for two months. The key — “two months.” The Lightning Deal is an aggressively priced kit on sale for two weeks. Just one kit. Again, the key — “two weeks.” We don’t email you when we make the updates. They just happen. We figure you get enough emails from us already. Both the Specials and the Deal are in EDS.

Done. Feel free to grunt like Tim “The Toolman” Taylor on Home Improvement. You deserve it.

Tomorrow, five “Underutilized Gems” you’ll love like your middle child. Tips #16-20.

–Mel White
mel@classicexhibits.com
http://www.linkedin.com/in/melmwhite
https://twitter.com/melmwhite

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5 Classic Tips x 5 Days = 25 Insights | Day #1

November 7th, 2016 COMMENTS

tips

I’m a giver. What can I say? It’s who I am.

In the spirit of Thanksgiving, I thought I’d share 25 “Classic Tips and Insights” over the next week. Five per day. Some you may know. Others probably not. I promise to keep them short, sweet, and easily digestible.

Tip #1 — Photo Galleries

Exhibit Design Search has three new photo galleries:  custom, rental, and retail. Why the addition? Distributors asked us to include more customized solutions in their branded EDS websites. For Classic, these display categories are growing fast, like grass in May. Bring um’ on baby! We love these types of projects.

Tip #2 — Graphic Resolution and Drayage Calculators

Have you ever wanted a quick tool to calculate graphic resolution sizes or material handling charges? We have both. When I showed the calculators to a Classic Distributor recently, he hugged me. Now I’m not a hugger. But, I’ll take an “atta boy!” if you like them.

Tip #3 — Projects, Designs, and Rentals Email Addresses

The projects, designs, and rental email addresses are like cilantro. Some folks like it. Others say it tastes like soap. We love them because it allows us to forward your request to right person PDQ. But, we’re not picky. Call us. Send an email to a PM or Designer. OR dance across the keyboard with projects@classicexhibits.com, designs@classicexhibits.com, or rentals@classicexhibits.com.

Tip #4 — ClassicMODUL

Whenever you need MODUL extrusion in full lengths, cut pieces, or basic designs, contact Tom Jones at tjones@classicmodul.com. Tom is the Home Depot of engineered aluminum in ClassicLand. Give him a call or visit the CM website:  www.classicmodul.com. At some point, we should buy him a bright orange smock.

Tip #5 — iPad, Surface, and Other Tablets

Single, double, and quad tablet stands. We have them. Counter mounts. Ones with literature holders. Most with graphic options. All built to withstand trade show, retail, and event abuse.

Available in silver, black, and white. iPad, Surface, Galaxy, and many others.

Now that wasn’t so bad. Same time tomorrow with #6 thru #10.

–Mel White
mel@classicexhibits.com
http://www.linkedin.com/in/melmwhite
https://twitter.com/melmwhite

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