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Connectors and Relationships

April 20th, 2009 2 COMMENTS
The Tipping Point and Connectors

The Tipping Point and Connectors

Have you ever noticed that one person at a party, a business function, or a public gathering that seems to know everyone? There is a reason for that . . . they do know everyone and everyone knows them.

The most common term I hear in reference to that is “connector.” You can find them in about every situation in life. Connectors are not just loud mouth people that like to hear themselves talk. That is not what I am referring to at all. Rather, they have a unique and very genuine knack for listening to and remembering things about the people they come across in life. And they do so genuinely. It’s something I admire greatly. Whether in business or in private settings, Connectors understand the importance of relationship building.

Let’s face it, when you have a business associate or friend come up to you and ask about your 12 year old son and your wife Sally. . . .when, it fact, you have 2 year old twins and your wife’s name is Lindsey, it sort of diminishes the sincerity of whatever it is they are trying to say.

But, when you come across someone who asks you how your son’s (Billy or Johnny) baseball team is doing this season, and if they made the payoffs again this year, it leaves you thinking “wow, this guy or gal really cared enough to listen and remember what I was saying the last time we spoke or saw one another.” At that moment, a “connection” is made that often can be stronger than anything ever acheived in a sales presentation.

Relationships, we would all agree, are an important driving force in our personal lives and most certainly in our professional lives. Malcom Gladwell, author of The Tipping Point, focuses on the meaning of being a Connector and clearly separates Connectors from Sales People. Connectors are “people specialists.” So Are you a Connector?

  1. Do you know a lot of people?
  2. Do you like people?
  3. Do you tend to remember people’s names?
  4. Do you enjoy going to parties and meeting new people?
  5. Do you collect acquaintances?

If you answered Yes to 4 or more, chances are you are a Connector.

As a Connector, you focus on connecting others with each other, as well as creating groups where people feel at home. Connectors are some of the best relationship builders I know personally and professionally.

Do you know any good Connectors? What makes he or she a good Connector? Share your experiences.

–Kevin Carty

ClassicMODUL Opens an East Coast Extrusion Facility

April 19th, 2009 COMMENTS
ClassicMODUL Aluminum Extrusions and Accessories

ClassicMODUL Aluminum Extrusions and Accessories

ClassicMODUL, a designer and manufacturer of aluminum extrusions and accessories, announces the opening of an East Coast facility. The Cheshire, CT manufacturing and warehouse facility will stock select aluminum extrusion profiles for exhibit houses, retail designers, and museum display builders. Aluminum profiles and accessories currently unavailable in Cheshire, CT will continue to ship from Portland, OR.  With the exception of metal bending, the East Coast facility can handle the manufacturing requests for these aluminum extrusions.

According to Kevin Carty, VP of Sales, “We are excited by this opportunity to better meet the needs of our clients on the East and West Coasts and anywhere in between. Now with locations in the NW and the NE, ClassicMODUL offers much greater shipping flexibility than any other aluminum extrusion supplier. Choosing the right aluminum profiles was important, and we want to thank our distributors for their feedback over the past nine months. We feel confident that we have chosen the right location and group of extrusions. However, this is just the start. We will continue to add profiles to the Cheshire facility based on our distributor’s feedback and demand.”

The ClassicMODUL product line includes over 200 aluminum extrusions and hundreds of accessories for the trade show, exhibition, and retail environments. MODUL products are available through Classic Exhibits and ClassicMODUL, Inc. Design expertise is also available. ClassicMODUL is a division of Classic Exhibits, a designer and manufacturer of portable, modular, hybrid, and custom displays.

For questions about availability or to place orders, contact Tom Jones at tjones@classicmodul.com or 866.864.8686. For more information about ClassicMODUL, go to www.classicmodul.com.

Perfect 20 Video By a Classic Distributor

April 16th, 2009 1 COMMENT

Tracy Lindsay, a Classic Exhibits distributor, created the following video highlighting the Perfect 20 Portable Hybrid Display. In the video, she walks you through the P20 exhibit her client purchased in February and discusses the benefits and features of the system. It’s very well done. I didn’t see any pedestals or counters, so without pulling the order, I’d bet it’s the Anna Bella (VK-1800). The Anna Bella is a 10′ x 20′ display that can be re-configured into two 10′ x 10′ displays by adding another vertical.

The video is posted in her blog, Display Diva, as well as on YouTube. If you choose to view it on her blog, it’s the second one down under the heading of “The Perfect 10 (and Perfect 20) Portable Hybrid Trade Show Display.” Or, better yet, just click on the video below.

Classic Exhibits Gets Some Street Cred

April 15th, 2009 COMMENTS
Earning Our Street Cred

Earning Our Street Cred

I’m neither an old man, nor a young man . . . unless you ask Kevin who referred to me as a geezer at EXHIBITOR. Nor can I claim to have a long history in the exhibit business. My experience is limited to about 10 years with three exhibit manufacturers. Many of you know my background (and my former employers), so I won’t go into details. The details are not important, except to say that I’ve worked for two companies that were competent, resourceful, creative, aggressive, and second-tier players in the portable/modular market. There is nothing wrong with being a second-tier player, especially if the company is filling a niche, is profitable, and is clearly a first-tier player within that niche. And in both cases, my former employers were good companies with great products.

What about the third company? Classic Exhibits is the third, and if I was honest, I’d admit (reluctantly) that about five years ago Classic was perceived as a second-tier player. Was that perception fair and accurate? Probably not, but perception carries a lot of weight in our industry, especially in the portable, modular, and hybrid segment. In fact, we hadn’t been a second-tier player for many years, but Classic took a very low-key approach about marketing the Classic Exhibits’ brand. If you didn’t know us, and didn’t work with our designers, our project managers, and our production team, it was easy to image us as “Five Guys in a Garage.” Five VERY TALENTED guys in a garage who could do just about anything, but, sigh, . . . still just five guys.

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Past Five Days — Reviewing Photos in P5D

April 13th, 2009 1 COMMENT
Visionary Designs Photo in P5D

Visionary Designs Photo in P5D

On 09/23/06, we started an experiment when we launched Past Five Days (P5D). We decided to publish photos  of exhibits, components, and accessories on Classic Exhibits. Mostly, we used the photos taken in our QC Setup Area, but occasionally we used photos from the Rental Setup area. We couldn’t publish every exhibit, which would be unrealistic, but we did want to show representative designs in as close to real time as possible. At the time, it seem risky for two reasons.

  1. We would be showing exhibits, not as perfect renderings or as show photos, polished to perfection just minutes before the trade show opens, but as exhibits (often) without the final graphics and the client’s product accessories and collateral.
  2. We would be sharing new designs and innovations with anyone who happened to click on Past Five Days. Including our competitors. However, we quickly realized that the benefit of sharing far out weighed the risk of espionage.

Two and half years later, P5D seems obvious. Distributors and clients want to see photos in addition to renderings, even if those photos are of displays still in production. Renderings are the lifeblood of the exhibit design process. They allow us to illustrate concepts relatively quickly, in both the purchase and design phase.  But renderings are renderings. Photos are photos. We need to see both in order to make intelligent decisions about which display to purchase and which exhibit manufacturer to purchase from.

Several months ago, we decided to make the entire P5D photo database available via a dropdown menu. Before that, you could only see photos from the previous five days. It was a good concept, in theory, since it forced distributors and customers to visit our website frequently. However, in practice, customers search for a new display when they need a new display. It’s not like window shopping for shoes or a new car, where you keep on eye on the latest trends.

You can find P5D in two places on Classic’s website. There is an image link on the left hand side, below the Design Monday and the Ask Classic image links. Or, if you are in Design Search, there is a “Photo” button below the “Show/Hide Product Galleries” link. Once in P5D, you have two options. You can browse through the gallery by week ending. Simply click on the drop down menu for “Show Week Ending” and select a week. There are “Back” and “Forward” commands on the top and bottom of each page if you want to bypass the drop down menu and scroll from week to week more quickly. If you want to view P5D randomly, you may want to use the “P5D Randomizer” which arbitrarily selects dates from the P5D database. I really like the “Randomizer” but I may be the only person who enjoys the “Do It Again” feature. You can request information about any of the photos in P5D by clicking on the “Send Me More Information” link.

What’s in the works for P5D. A search tool. Expect to see the Search Tool no later than Summer 2009.

–Mel White