Your graphics provider has it pretty easy. After all, you do all the work. You create print ready files, follow the rules for good output, and double-check everything to make sure you get what you expect from the process. All the graphics people have to do is push a button, right?
Here are some tried and true tips to assure your graphics provider rewards you with the PIA (Preferred Ideal Account) status you deserve.
- Submit your art and request a proof or PDF. Approve the art for output, then, 1 hour later, request a change and a new proof. Approve new proof but 2 hours later call to request another change. You can repeat this several times to impress your graphics rep about how you are both detail-oriented and a perfectionist.
- Every time you submit a job, deliberately exclude a link or font from your artwork. Time how long it takes before you get a phone call. Keep score.
- Mystery jobs are fun and exciting. Send art to your graphics company without a return address or known company name. Do not include instructions. Call the day you expect the work to ship to see how your rep will solve the case.