Trade Show TalesBlog

An Early Christmas at Classic Exhibits: Word on the Street — August 5th thru August 9th

August 10th, 2013 COMMENTS
An Early Christmas at Classic Exhibits: Word on the Street -- August 5th thru August 9th

Word on the Street by Kevin Carty

It’s not often I get excited about things “Accounting Related.” After all, I am a sales-minded guy for the most part.

But late last week, this weekend, and Monday, Classic Exhibits is installing UPDATED Accounting, Project Management, Purchasing, and Inventory Control software. And it’s really cool.

We are upgrading to Sage’s new CRM and ERP Accpac software. It will be installed completely by Monday morning. Our Project Managers, Accounting staff, Purchasing team, and yours truly will be going through training Monday. We will be available should you need anything from us. The training is in segments, so it’s manageable.

Some highlights of the new software package:

  • More streamlined order entry
  • More robust inventory management
  • Better integrated purchasing components
  • Fully integrated contact management, designed to interface with Outlook and Apple Mail
  • By far the most “slice and dice” reporting functions I have ever seen

Just to name a few . . .

What does this all mean to you? Maybe not very much since we have designed many of the forms to look exactly the same. Even we recognize that too much change can upset the apple cart. We will have a better and more immediate historical trail for all orders and quotes which will allow us to process requests more efficiently and accurately than ever before.

So, if you experience any delays, please be a little patient as we weave our way through this new world next week. We don’t expect any, since Accpac is software we already “know.” Even though the software will not be “live” until Tuesday morning, we are still processing all orders without any delays.

Great thanks to Beth Senter, Accounting Manager at Classic Exhibits, for all her dedication and hard work getting this program in place and designed to fit our internal needs and your service expectations. Great job Beth!

Hope you all have a great weekend.

Kevin
http://twitter.com/kevin_carty
http://www.linkedin.com/pub/kevin-carty/3/800/32a

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If Kittens Ran Trade Shows and Events . . .

August 8th, 2013 6 COMMENTS

Embrace the concept. In your heart of hearts you wish it were true. Kittens would never charge you drayage. Or require you to hire an electrician to plug in the lights. Never in a million zillion years.

11 Reasons Why Our Lives Would be Better

Shows would last no longer than one (very intense) hour.

Kittens_low

Two hour naps would follow.

We would play nice with others.

Unexpected freakouts would be OK.

Every booth would have toys.

Eating in the booth would be a “no no.”

Being cute and adorable would be a given.

Experience would be respected.

Diversity would be embraced.

We would respect those who feed us (and our families).

AND . . . We would ALWAYS trust our instincts.

Feel free to add more! 😉

–Mel White
http://www.linkedin.com/in/melmwhite
mel@classicexhibits.com

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Based in Portland, Oregon, Classic Exhibits Inc. designs and manufacturers portable, modular, and custom-hybrid exhibit solutions. Classic Exhibits products are represented by an extensive distributor network in North America and in select International markets. For more information, contact us at 866-652-2100 or www.classicexhibits.com.

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Your Exhibit Success Challenge Series

August 5th, 2013 COMMENTS

Let the Challenge Begin!

Today begins three weeks of education and inspiration to spur your exhibit marketing plans forward for this fall’s shows and beyond.

Agenda
8/6    Katina Rigall from Classic Exhibits Inc.:  “Design Trends for Memorable Exhibits”
8/8    Simon Harrop from BRAND Sense:  “Incorporating Multisensory Marketing”
8/13  Heidi Thorne from PromowithPurposeToday.com:  “Creative Ideas for Promotions”
8/15  Steve Lager from AudioVision Productions:  “How to Use Video to Promote & Engage”
8/20  Marlys Arnold from Exhibit Marketers Café:  “Who’s the Face of Your Exhibit?”
8/22  Siobhan Connellan from Experient:  “Lead Management Secrets”

How to Participate

Each week during the Challenge, you’ll receive an e-mail with links to the expert interviews as they’re available (scheduled for Tuesdays and Thursdays). You’ll have until Sunday night that week to listen before the replays go away.

Also each week, we’ll be issuing a Challenge related to that week’s topic. While it will require some thoughtful consideration, it won’t take a ton of time for you to complete. And keep in mind that these Challenges are ultimately designed to move you forward in your exhibit marketing strategies!

Your Reward

Complete all three weekly Challenges and you’ll have the opportunity to pick my brain … for free! Simply submit a short form each week to share your ah-ha’s from each speaker and respond to the Challenge. I’ll send you an invitation to a VIP call in September where you can ask me anything. (And yes, that will be recorded as well.)

Bonus Goodies

Just because this is a virtual event doesn’t mean you can’t have some goodies for your tote bag! So here’s my first bonus gift for you: An excerpt from Build a Better Trade Show Image on setting goals (PDF)

For more great exhibiting strategies, join us in the Exhibit Marketers Café — It’s the place to get what you need to nourish and refresh your exhibit marketing program.

See you in the Challenge!
Marlys Arnold

P.S. Want to recommend the YES Challenge to someone? Please don’t forward this e-mail, but instead send them to www.exhibitmarketerscafe.com/yeschallenge. (And of course sharing that link on Twitter, Facebook or LinkedIn is also appreciated – Thanks!)

What You Missed at The Red Diamond Congress

August 3rd, 2013 1 COMMENT

Red Diamond CongressLast week, I attended the E2MA Red Diamond Congress in Chicago. Now, in my head I can hear you saying, “What the heck is the Red Diamond Congress (RDC) and how does it compare to the more famous White Diamond Festival? Or the regional Purple Diamond Jamboree.” I’ll explore those comparisons in a future white paper.

First, a little explanation — The E2MA, or the Exhibit and Event Marketers Association, was formed about two years ago when the Exhibitor Appointed Contractors Association (EACA) merged with the Trade Show Exhibitors Association (TSEA). Merged, the E2MA represents all stakeholders in the event and trade show community:  exhibitors, labor contractors, show managers, and suppliers. As you can imagine, it’s a brilliant concept where all parties depend on and interact with one another . . .  yet all have an ax to grind and incriminating information on the others. Basically, your typical dysfunctional family (i.e., every family). While other industry organizations represent a subset of these groups, and do so for a valid reason, E2MA is the only one that does a collective bear hug. Scary, wonderful fun.

McCormick Place Chicago

The Red Diamond Congress is the association’s annual three-day meeting. It was my first. Kevin Carty attended last year on behalf of Classic Exhibits. So what’s the RDC. It’s not a trade show like EXHIBITOR. Nor is it a meeting with colleagues held at a resort like EDPA Access. Instead, it’s in Chicago at McCormick Place. About 200+ attended, which meant it was nearly impossible not to meet everyone. That was two-thirds of the fun.

During those three days, I attended educational sessions (65%), listened to keynote speakers (10%), and ate, partied, and socialized (25%). The percentages may have been skewed higher or lower for others (and yes, I’m talking about you Chuck). One night I went to a “Dinner with Strangers.” Something I’ve never done at EXHIBITOR, but did at RDC. All together, including the keynote speakers and breakout sessions, there were 49 opportunities to learn about our industry. For example:

  • Integrating Social Media into Live Events
  • Branding for Exhibits and Events
  • Why Your RFP Isn’t Getting the Results You Want
  • International Must See Trends
  • Selecting the Right Trade Show
  • Basics of Lead Management
  • Does this Yarn Make My Carpet Look Fat (great session)

What made the session and speakers relevant and beneficial, at least to me, was the mixed audience. I don’t often get the chance to interact with show managers, association directors, union labor, and event managers. Their perspective on industry issues and trends was refreshing and often surprising. We often forget that they have frustrations too, ones that impact how we do business with them. What surprised me was that their frustrations mirrored mine:  drayage, excessive regulation, a poor understanding of exhibit marketing by CMO’s, and a lack of transparency and predictability on all levels. These were people who have devoted their lives to the exhibit and event industry. They have a passion for it and are sincere in their efforts to improve and reform it.

So, why weren’t you there? Seriously . . . Why Weren’t You There? Chicago is close and convenient. The price of the event and the rooms at the Hyatt were reasonable. The food was mostly included. Ditto the booze. And the education and the social events were very, very worthwhile. I’ll give you a pass this year — but not next. I strongly encourage you to attend the Red Diamond Congress. The educational sessions will benefit you. And when did you ever turn down an open bar with tasty appetizers?

2013 Red Diamond Congress

Picture 1 of 13

Next year . . . Chicago . . . McCormick Place . . . July . . . 3 Days . . . Red Diamond Congress. See you there.

My compliments to Jim Wurm, Executive Director of E2MA, and his team for all their hard work on this successful event.

–Mel White
http://www.linkedin.com/in/melmwhite
mel@classicexhibits.com

**********************************************

Based in Portland, Oregon, Classic Exhibits Inc. designs and manufacturers portable, modular, and custom-hybrid exhibit solutions. Classic Exhibits products are represented by an extensive distributor network in North America and in select International markets. For more information, contact us at 866-652-2100 or www.classicexhibits.com.

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Richer for the Experience: Building My NEW Website with Tony Bennett

July 28th, 2013 COMMENTS

Karin Riches, Principal at Laguna Displays, based in Southern California”

Why I Worked with Classic Exhibits to Build My Website

In 2012, I started Laguna Displays as a portable/modular exhibits and graphics business. My initial, very basic website was built around Classic’s user-friendly Exhibit Design Search (EDS). A year later, with Laguna Displays out of infancy, I was ready to launch an upgraded, full-featured website that could grow and change with my company.

Steve Riches, 20+ year industry veteran, and also my husband, had recently joined Laguna Displays, expanding our capabilities to include custom and international exhibiting, project management, and show-site supervision. The new website would need to inform visitors about these broadened capabilities, spur EDS browsing, and promote sales leads. I wanted a clean and uncluttered format that would be easy to read and navigate on a variety of devices. While some start-ups may do DIY website building, I needed to hire a web developer to ensure my site would embed EDS properly, be self-manageable, and not over-engineered.

With that wish list, my first call was to Tony Bennett at Classic Exhibits. After finishing my first website, he and I had planned to revisit the design later to move it to the next level. Tony had been working with distributors to build, expand, and manage their websites in addition to improving EDS and building branded sites for distributors. We scheduled time and began the process.

He asked me to decide on the aesthetics and functionality, and he would design the site architecture to display my content. I gave him my creative concept (with animation), page linkage and content placement, logo, branding guidelines, artwork, photos, and copy. He built the site on a content management system, which enabled me to update content, and expand features and functions on my own. I composed and edited page copy, approved image placements, and adjusted font sizes and text colors to align with my logo and color scheme. Tony overcame animation limitations and fine-tuned page layouts and images for cohesiveness. He suggested additional functions and features, worked-out bugs, and re-customized EDS to load seamlessly from all linked pages. Fifty or so little changes later, the website seemed to suddenly transform into what I had envisioned.

It took just a few weeks, in stops and starts, as I re-wrote copy and Tony refined technical details. He kept the process moving forward, and continually advised me of the next task at hand, helping me prioritize content development and not be overwhelmed by the project. He consistently kept in mind my goals for the site, at times challenging some of my ideas which would have compromised its flexibility and structure. Before launch, Tony showed me how to edit, explained built-in future functionalities, and enabled the website’s analytic tools.

Throughout, Tony met me where I was, technologically, encouraged my questions and ideas, and responded with support and adaptive solutions. I love my new website and am reassured to know that when I need more help and advice, Tony is there.

Tony Bennett can be reached at tony@classicexhibits.com.

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This is for those who appreciate the “other” Tony Bennett (and the song title is appropriate to the post).