Trade Show TalesBlog

Archive for 2013

If Kittens Ran Trade Shows and Events . . .

August 8th, 2013 6 COMMENTS

Embrace the concept. In your heart of hearts you wish it were true. Kittens would never charge you drayage. Or require you to hire an electrician to plug in the lights. Never in a million zillion years.

11 Reasons Why Our Lives Would be Better

Shows would last no longer than one (very intense) hour.

Kittens_low

Two hour naps would follow.

We would play nice with others.

Unexpected freakouts would be OK.

Every booth would have toys.

Eating in the booth would be a “no no.”

Being cute and adorable would be a given.

Experience would be respected.

Diversity would be embraced.

We would respect those who feed us (and our families).

AND . . . We would ALWAYS trust our instincts.

Feel free to add more! 😉

–Mel White
http://www.linkedin.com/in/melmwhite
mel@classicexhibits.com

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Based in Portland, Oregon, Classic Exhibits Inc. designs and manufacturers portable, modular, and custom-hybrid exhibit solutions. Classic Exhibits products are represented by an extensive distributor network in North America and in select International markets. For more information, contact us at 866-652-2100 or www.classicexhibits.com.

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Your Exhibit Success Challenge Series

August 5th, 2013 COMMENTS

Let the Challenge Begin!

Today begins three weeks of education and inspiration to spur your exhibit marketing plans forward for this fall’s shows and beyond.

Agenda
8/6    Katina Rigall from Classic Exhibits Inc.:  “Design Trends for Memorable Exhibits”
8/8    Simon Harrop from BRAND Sense:  “Incorporating Multisensory Marketing”
8/13  Heidi Thorne from PromowithPurposeToday.com:  “Creative Ideas for Promotions”
8/15  Steve Lager from AudioVision Productions:  “How to Use Video to Promote & Engage”
8/20  Marlys Arnold from Exhibit Marketers Café:  “Who’s the Face of Your Exhibit?”
8/22  Siobhan Connellan from Experient:  “Lead Management Secrets”

How to Participate

Each week during the Challenge, you’ll receive an e-mail with links to the expert interviews as they’re available (scheduled for Tuesdays and Thursdays). You’ll have until Sunday night that week to listen before the replays go away.

Also each week, we’ll be issuing a Challenge related to that week’s topic. While it will require some thoughtful consideration, it won’t take a ton of time for you to complete. And keep in mind that these Challenges are ultimately designed to move you forward in your exhibit marketing strategies!

Your Reward

Complete all three weekly Challenges and you’ll have the opportunity to pick my brain … for free! Simply submit a short form each week to share your ah-ha’s from each speaker and respond to the Challenge. I’ll send you an invitation to a VIP call in September where you can ask me anything. (And yes, that will be recorded as well.)

Bonus Goodies

Just because this is a virtual event doesn’t mean you can’t have some goodies for your tote bag! So here’s my first bonus gift for you: An excerpt from Build a Better Trade Show Image on setting goals (PDF)

For more great exhibiting strategies, join us in the Exhibit Marketers Café — It’s the place to get what you need to nourish and refresh your exhibit marketing program.

See you in the Challenge!
Marlys Arnold

P.S. Want to recommend the YES Challenge to someone? Please don’t forward this e-mail, but instead send them to www.exhibitmarketerscafe.com/yeschallenge. (And of course sharing that link on Twitter, Facebook or LinkedIn is also appreciated – Thanks!)

What You Missed at The Red Diamond Congress

August 3rd, 2013 1 COMMENT

Red Diamond CongressLast week, I attended the E2MA Red Diamond Congress in Chicago. Now, in my head I can hear you saying, “What the heck is the Red Diamond Congress (RDC) and how does it compare to the more famous White Diamond Festival? Or the regional Purple Diamond Jamboree.” I’ll explore those comparisons in a future white paper.

First, a little explanation — The E2MA, or the Exhibit and Event Marketers Association, was formed about two years ago when the Exhibitor Appointed Contractors Association (EACA) merged with the Trade Show Exhibitors Association (TSEA). Merged, the E2MA represents all stakeholders in the event and trade show community:  exhibitors, labor contractors, show managers, and suppliers. As you can imagine, it’s a brilliant concept where all parties depend on and interact with one another . . .  yet all have an ax to grind and incriminating information on the others. Basically, your typical dysfunctional family (i.e., every family). While other industry organizations represent a subset of these groups, and do so for a valid reason, E2MA is the only one that does a collective bear hug. Scary, wonderful fun.

McCormick Place Chicago

The Red Diamond Congress is the association’s annual three-day meeting. It was my first. Kevin Carty attended last year on behalf of Classic Exhibits. So what’s the RDC. It’s not a trade show like EXHIBITOR. Nor is it a meeting with colleagues held at a resort like EDPA Access. Instead, it’s in Chicago at McCormick Place. About 200+ attended, which meant it was nearly impossible not to meet everyone. That was two-thirds of the fun.

During those three days, I attended educational sessions (65%), listened to keynote speakers (10%), and ate, partied, and socialized (25%). The percentages may have been skewed higher or lower for others (and yes, I’m talking about you Chuck). One night I went to a “Dinner with Strangers.” Something I’ve never done at EXHIBITOR, but did at RDC. All together, including the keynote speakers and breakout sessions, there were 49 opportunities to learn about our industry. For example:

  • Integrating Social Media into Live Events
  • Branding for Exhibits and Events
  • Why Your RFP Isn’t Getting the Results You Want
  • International Must See Trends
  • Selecting the Right Trade Show
  • Basics of Lead Management
  • Does this Yarn Make My Carpet Look Fat (great session)

What made the session and speakers relevant and beneficial, at least to me, was the mixed audience. I don’t often get the chance to interact with show managers, association directors, union labor, and event managers. Their perspective on industry issues and trends was refreshing and often surprising. We often forget that they have frustrations too, ones that impact how we do business with them. What surprised me was that their frustrations mirrored mine:  drayage, excessive regulation, a poor understanding of exhibit marketing by CMO’s, and a lack of transparency and predictability on all levels. These were people who have devoted their lives to the exhibit and event industry. They have a passion for it and are sincere in their efforts to improve and reform it.

So, why weren’t you there? Seriously . . . Why Weren’t You There? Chicago is close and convenient. The price of the event and the rooms at the Hyatt were reasonable. The food was mostly included. Ditto the booze. And the education and the social events were very, very worthwhile. I’ll give you a pass this year — but not next. I strongly encourage you to attend the Red Diamond Congress. The educational sessions will benefit you. And when did you ever turn down an open bar with tasty appetizers?

2013 Red Diamond Congress

Picture 1 of 13

Next year . . . Chicago . . . McCormick Place . . . July . . . 3 Days . . . Red Diamond Congress. See you there.

My compliments to Jim Wurm, Executive Director of E2MA, and his team for all their hard work on this successful event.

–Mel White
http://www.linkedin.com/in/melmwhite
mel@classicexhibits.com

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Based in Portland, Oregon, Classic Exhibits Inc. designs and manufacturers portable, modular, and custom-hybrid exhibit solutions. Classic Exhibits products are represented by an extensive distributor network in North America and in select International markets. For more information, contact us at 866-652-2100 or www.classicexhibits.com.

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Richer for the Experience: Building My NEW Website with Tony Bennett

July 28th, 2013 COMMENTS

Karin Riches, Principal at Laguna Displays, based in Southern California”

Why I Worked with Classic Exhibits to Build My Website

In 2012, I started Laguna Displays as a portable/modular exhibits and graphics business. My initial, very basic website was built around Classic’s user-friendly Exhibit Design Search (EDS). A year later, with Laguna Displays out of infancy, I was ready to launch an upgraded, full-featured website that could grow and change with my company.

Steve Riches, 20+ year industry veteran, and also my husband, had recently joined Laguna Displays, expanding our capabilities to include custom and international exhibiting, project management, and show-site supervision. The new website would need to inform visitors about these broadened capabilities, spur EDS browsing, and promote sales leads. I wanted a clean and uncluttered format that would be easy to read and navigate on a variety of devices. While some start-ups may do DIY website building, I needed to hire a web developer to ensure my site would embed EDS properly, be self-manageable, and not over-engineered.

With that wish list, my first call was to Tony Bennett at Classic Exhibits. After finishing my first website, he and I had planned to revisit the design later to move it to the next level. Tony had been working with distributors to build, expand, and manage their websites in addition to improving EDS and building branded sites for distributors. We scheduled time and began the process.

He asked me to decide on the aesthetics and functionality, and he would design the site architecture to display my content. I gave him my creative concept (with animation), page linkage and content placement, logo, branding guidelines, artwork, photos, and copy. He built the site on a content management system, which enabled me to update content, and expand features and functions on my own. I composed and edited page copy, approved image placements, and adjusted font sizes and text colors to align with my logo and color scheme. Tony overcame animation limitations and fine-tuned page layouts and images for cohesiveness. He suggested additional functions and features, worked-out bugs, and re-customized EDS to load seamlessly from all linked pages. Fifty or so little changes later, the website seemed to suddenly transform into what I had envisioned.

It took just a few weeks, in stops and starts, as I re-wrote copy and Tony refined technical details. He kept the process moving forward, and continually advised me of the next task at hand, helping me prioritize content development and not be overwhelmed by the project. He consistently kept in mind my goals for the site, at times challenging some of my ideas which would have compromised its flexibility and structure. Before launch, Tony showed me how to edit, explained built-in future functionalities, and enabled the website’s analytic tools.

Throughout, Tony met me where I was, technologically, encouraged my questions and ideas, and responded with support and adaptive solutions. I love my new website and am reassured to know that when I need more help and advice, Tony is there.

Tony Bennett can be reached at tony@classicexhibits.com.

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This is for those who appreciate the “other” Tony Bennett (and the song title is appropriate to the post).

From Subzero to Boiling Hot. What’s the Industry’s Temperature?

July 23rd, 2013 2 COMMENTS
Shooting from the Hip (trade show tips)

Shooting from the Hip by Reid Sherwood

Summer is great for golf. Not so much for trade shows.

If there was an exhibit and event thermometer measuring the hot and cold temperature of the industry, it would go from subzero to boiling hot several times a year.

Now before you think this is just my opinion, let me qualify it. I have talked with dozens of distributors and custom houses over the past six to eight weeks, and they all agree. Through May, life was not just good, it was pretty great. We had record months along the way. Sales figures were as good as or better than 2012. I have also spoken with our vendor partners (by vendor partners, I mean wholesalers who do not sell direct). The same thing was true. January to May — WOW!! Then came June and the sound of crickets was deafening.

Let’s look at some potential reasons/excuses for the June debacle.

  1. Many distributors said that they do not have a pipeline of work coming because the pace over the first five months kept them from prospecting. They filled orders, but did not have time to find new clients. That pace required some deep breathing in June. The upside is July, and the pipeline will fill quickly with fall projects and shows.
  2. Cuts in defense spending. Some larger summer shows, such as Inter-Solar, are scaled back. One of our partners said, “We had 13 different projects there last year but only two this year.” You don’t need to be a math major to see the impact.
  3. The harsh reality is that golf is still the fastest growing sport in the world by over 50% and is being played by record numbers of people every day.

Of those three statements only two are true. You can decide which one isn’t. But suffice to say, if you haven’t figured out how to diversify and offer different products or services to your standard customer base or repackage your standard products to other industries or tangent markets, it’s not too late. It is late, but not too late.

Now that the gloom and doom is over, here is the bright side (yes, there is a bright side).

VK-5105 Hybrid Island

We are ALREADY seeing exhibitors planning for the fall show season. Our Design Department requests were up 72% in June over LY. Budgets are freeing up, and businesses are finally realizing that the most important time to market is during “Less than perfect economic times.” Again, don’t just take my word for it. After speaking with various industry vendors from graphics to labor, flooring to furniture, and other exhibit manufacturers, we all think this fall will be very strong.

There is a return to the islands. We are seeing healthier, more realistic budgets for bigger projects, expecting “Wow Factor” design. And if you can deliver, there is success to be had. Nothing is more thrilling to a trade show exhibit salesperson, manufacturer, or other industry vendor than to know that design matters more than ever and that price has finally become the third factor after design and service. One labor company told me they are up 11% in overall business, but 19% in island installs. This may be the best fall ever. And I have lived through some incredible fall seasons.

Even our budget-priced kits (Magellan, Sacagewea, and Perfect 10) are seeing people pushing the design envelope so they perform beyond the norm. That’s refreshing.

Here is a little tidbit in talking with my good pal Mike Sandler at Atlantic Exhibits about the start of the fall season. The topic of technology in shows came up. Not the kind of technology that requires compressed air, but technology to deliver a bigger, faster, stronger more eye-inspiring message than a flat static graphic. Here is the statistic that Mike gave me: “Reid, we walked a small show one day last week. Out of 105 booths 103 had technology in some form to deliver their message.” That is what makes Classic’s solutions so attractive is the ability to incorporate technology at every turn. From iPad kiosks to cell phone charging stations to 70 inch monitors.

Sooo . . .  it is mid-July. The summer doldrums are just about over. Get one more round of golf in before it all breaks loose. It is going to happen fast. It always does.

Let’s make it the best fall ever.

Reid Sherwood
reid@classicexhibits.com

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Based in Portland, Oregon, Classic Exhibits Inc. designs and manufacturers portable, modular, and custom-hybrid exhibit solutions and engineered aluminum extrusions (ClassicMODUL). Classic Exhibits products are represented by an extensive distributor network in North America and in select International markets. For more information, contact us at 866-652-2100.

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