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E2MA Red Diamond Congress | Day 1 Notes

July 30th, 2014 COMMENTS

red_diamondDay 1

I’m in Chicago this week for the E2MA Red Diamond Congress. For those unfamiliar with the Exhibit and Event Marketers Association and the RDC . . .

The E2MA is a community of exhibit and event marketers driven to benchmark the value of face-to face marketing. By facilitating discussions among all industry stakeholders, the E2MA’s Red Diamond Congress develops actionable ideas and solutions that can provide for industry growth and success.

What makes the RDC different from other exhibit industry events is the blending of exhibit managers, show organizers, labor contractors, union associations, and exhibit builders and distributors. There are no silos. The RDC brings everyone together to discuss shared concerns. In an industry with a history of finger pointing, it’s a refreshing and practical conference.

For those not here, I took a few notes. Not great notes admittedly, but notes.

WP_001962A. Exhibit and Event Issues:

  1. Competition for marketing budget dollars is increasing, which is . . .
  2. Creating evolving strategies
  3. Mixing tradeshows and events (48% of companies are doing private events)
  4. Forcing cost reduction pressures
  5. Putting even more focus on measurement and ROI

B. Research shows that the more engagement on the show floor, the more successful the purchase intent. Not a surprise.

C. Overall Exhibitor Retention — Average 80% (which means 1 of 5 exhibitors don’t return)

D. Exhibits and Events represent 42% of media spending for companies, second only to digital. That was a surprise to me.

E. 15 consecutive quarters of industry growth with attendance as the leading metric. Good news.

F. Average international attendance at North American shows — 15% of all attendees (at major shows). Is your client prepared for this attendee?

G. $80 billion dollar industry in the U.S.

WP_001959Kudos to the All Industry Panel. A very informative session (which could have been twice as long). It was beneficial to hear the perspectives of these industry leaders.

  • Skip Cox, Exhibit Surveys
  • Jeff Provost, Exhibit Designers and Producers Assn. (EDPA)
  • Brian Casey, Convention and Exhibition Research (CEIR)
  • Larry Arnaudet, Exhibition Service Contractors Assn. (ESCA)
  • Mike Pennington, Healthcare Convention and Exhibition Assn. (HCEA)
  • David DuBois, Intl. Assn. of Exhibits and Events (IAEE)
  • Lew Shomer, Society of Independent Show Organizers (SISO)
  • Jim Wurn, Exhibit and Event Marketers Assn. (E2MA)

Special kudos to the Bridging the Generational Gap breakout session hosted by Amy Yag, Amanda Helgemoe, and Pat Friedlander. It was a lively and interactive session on how Baby Boomers, GenX, and Millennials communicate and in particular, how Millennials view the workplace (i.e., corporate culture is big, collaboration is even bigger, and they need and want a clear job description and career path).

The RDC afternoon schedule featured multiple breakout sessions, including the Generational Gap. See the link for the full Day 1 agenda. I attended Developing Your Team and DIY Research, which were both well-presented and informative.

Finally, to my fellow “Dinner with Strangers” at Seasons 22, thank you for the enjoyable evening. I’ve already done a search on the FBI Most Wanted list. No one is in the Top 10 . . . yet.

Day 2 begins in about two hours.

Oh yes, most of the sessions are being recorded, so I’m assuming they’ll be available on the E2MA website at some point.

–Mel White
http://www.linkedin.com/in/melmwhite
mel@classicexhibits.com

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Based in Portland, Oregon, Classic Exhibits Inc. designs and manufacturers portable, modular, and custom-hybrid exhibit solutions. Classic Exhibits products are represented by an extensive distributor network in North America and in select International markets. For more information, contact us at 866-652-2100 or www.classicexhibits.com.

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2014 Red Diamond Congress | July 28-31

June 17th, 2014 COMMENTS

Building Bridges in the Exhibit & Event Industry

The 2014 Red Diamond Congress (RDC), the third annual meeting of the Exhibit & Event Marketers Association, takes place July 28 – 31, 2014 at the Oak Brook Hills Resort in Oak Brook, Illinois. The RDC brings together all of the major players from the exhibit marketing industry to engage in thought leadership, best practice exchanges, and education aligned with business and marketing metrics and strategy.

oakbrookhillsresort

Why RDC?

The E2MA is a community of exhibit and event marketers driven to benchmark the business value of face-to face marketing events and explore new tools, new technologies, and new techniques that can optimize face-to-face marketing. By facilitating discussions among all industry stakeholders about those issues, the E2MA’s Red Diamond Congress is dedicated to develop actionable ideas and solutions that can provide for industry growth and success.

While there are many other outstanding exhibit and event industry conferences, almost all are organized to address the needs of a single stakeholder group, and are often absent the input of key players in the exhibit and event industry. The E2MA Red Diamond Congress (RDC), by design, is a true congress of industry stakeholders that invites input from all points of view and values the collective experience of all industry professionals, no matter what segment you represent or what role you play. For in the final analysis, while it takes many different stakeholders and interest groups to produce a successful event – there is no “they,” there is only “us.”

Register NOW.

An Outstanding Program Mix

RDC_banquet_awardsThe RDC program will advance top level discussions and facilitate deep examinations into the issues that challenge us while cultivating conversations that can build better bridges of collaboration and partnership between:

  • Marketing and Sales
  • Exhibitors and Show Organizers
  • Show Organizers and Facilities
  • Contractors and Unions
  • Official Contractors and EACs

The Exhibit & Event Marketer Association invites its members, and all industry stakeholders – exhibitors, show organizers, facility management, exhibit service companies, general contractors and union personnel – to take part in this landmark event, our 3rd Annual Conference, at Oak Brook Hills in Oak Brook, IL. This is your opportunity to be part of an event where the most vexing challenges are addressed and actionable solutions are devised. The E2MA Red Diamond Congress will include:

  1. Keynote presentations from industry and marketing thought leaders
  2. “E2 Talks”, thought provoking briefs from industry innovators
  3. Case Studies, a thorough examination of new event models
  4. CME Educational programs, obtain credit toward your certification
  5. Workgroup Roundtables, show professionals collaborating on challenging issues
  6. New Product demonstrations
  7. Face-to-Face Connections, one-to-one appointments and Focus Group sessions
  8. Team Challenges, fun-filled friendly competitions between industry stakeholders
  9. And, much more!

Register NOW for the E2MA Red Diamond Congress. I’ll see you there.

–Mel White
http://www.linkedin.com/in/melmwhite
mel@classicexhibits.com

**********************************************

Based in Portland, Oregon, Classic Exhibits Inc. designs and manufacturers portable, modular, and custom-hybrid exhibit solutions. Classic Exhibits products are represented by an extensive distributor network in North America and in select International markets. For more information, contact us at 866-652-2100 or www.classicexhibits.com.

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What You Missed at The Red Diamond Congress

August 3rd, 2013 1 COMMENT

Red Diamond CongressLast week, I attended the E2MA Red Diamond Congress in Chicago. Now, in my head I can hear you saying, “What the heck is the Red Diamond Congress (RDC) and how does it compare to the more famous White Diamond Festival? Or the regional Purple Diamond Jamboree.” I’ll explore those comparisons in a future white paper.

First, a little explanation — The E2MA, or the Exhibit and Event Marketers Association, was formed about two years ago when the Exhibitor Appointed Contractors Association (EACA) merged with the Trade Show Exhibitors Association (TSEA). Merged, the E2MA represents all stakeholders in the event and trade show community:  exhibitors, labor contractors, show managers, and suppliers. As you can imagine, it’s a brilliant concept where all parties depend on and interact with one another . . .  yet all have an ax to grind and incriminating information on the others. Basically, your typical dysfunctional family (i.e., every family). While other industry organizations represent a subset of these groups, and do so for a valid reason, E2MA is the only one that does a collective bear hug. Scary, wonderful fun.

McCormick Place Chicago

The Red Diamond Congress is the association’s annual three-day meeting. It was my first. Kevin Carty attended last year on behalf of Classic Exhibits. So what’s the RDC. It’s not a trade show like EXHIBITOR. Nor is it a meeting with colleagues held at a resort like EDPA Access. Instead, it’s in Chicago at McCormick Place. About 200+ attended, which meant it was nearly impossible not to meet everyone. That was two-thirds of the fun.

During those three days, I attended educational sessions (65%), listened to keynote speakers (10%), and ate, partied, and socialized (25%). The percentages may have been skewed higher or lower for others (and yes, I’m talking about you Chuck). One night I went to a “Dinner with Strangers.” Something I’ve never done at EXHIBITOR, but did at RDC. All together, including the keynote speakers and breakout sessions, there were 49 opportunities to learn about our industry. For example:

  • Integrating Social Media into Live Events
  • Branding for Exhibits and Events
  • Why Your RFP Isn’t Getting the Results You Want
  • International Must See Trends
  • Selecting the Right Trade Show
  • Basics of Lead Management
  • Does this Yarn Make My Carpet Look Fat (great session)

What made the session and speakers relevant and beneficial, at least to me, was the mixed audience. I don’t often get the chance to interact with show managers, association directors, union labor, and event managers. Their perspective on industry issues and trends was refreshing and often surprising. We often forget that they have frustrations too, ones that impact how we do business with them. What surprised me was that their frustrations mirrored mine:  drayage, excessive regulation, a poor understanding of exhibit marketing by CMO’s, and a lack of transparency and predictability on all levels. These were people who have devoted their lives to the exhibit and event industry. They have a passion for it and are sincere in their efforts to improve and reform it.

So, why weren’t you there? Seriously . . . Why Weren’t You There? Chicago is close and convenient. The price of the event and the rooms at the Hyatt were reasonable. The food was mostly included. Ditto the booze. And the education and the social events were very, very worthwhile. I’ll give you a pass this year — but not next. I strongly encourage you to attend the Red Diamond Congress. The educational sessions will benefit you. And when did you ever turn down an open bar with tasty appetizers?

2013 Red Diamond Congress

Picture 1 of 13

Next year . . . Chicago . . . McCormick Place . . . July . . . 3 Days . . . Red Diamond Congress. See you there.

My compliments to Jim Wurm, Executive Director of E2MA, and his team for all their hard work on this successful event.

–Mel White
http://www.linkedin.com/in/melmwhite
mel@classicexhibits.com

**********************************************

Based in Portland, Oregon, Classic Exhibits Inc. designs and manufacturers portable, modular, and custom-hybrid exhibit solutions. Classic Exhibits products are represented by an extensive distributor network in North America and in select International markets. For more information, contact us at 866-652-2100 or www.classicexhibits.com.

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What’s Your Brand?: Word on the Street — July 9th thru July 13th

July 16th, 2012 COMMENTS
What's your Brand?: Word on the Street -- July 9th thru July 13th

Word on the Street by Kevin Carty

Feeling Inspired

I’m back from the inaugural E2MA Association / The Red Diamond Congress in Chicago. And, despite my initial misgivings, I am inspired.

Let me back up a little and explain. On Monday, I was in Chicago for the EDPA Board Meeting (Exhibit Designers and Producers Association). Like all EDPA Board meetings, it was productive — planning, industry discussion, and talks related to the growth and betterment of EDPA and the industry as whole. For anyone considering attending ACCESS 2012 in Palm Springs, it’s primed to be a stellar networking and educational event.

Tuesday through Thursday, I attended the 2012 Red Diamond Congress, an event associated with the former TSEA. It’s now an event organized and hosted by the newly formed E2MA (Exhibit and Event Marketers Association), an association with members from the former TSEA and EACA.

In quick summary, kudos to Jim Wurm and his team for putting on a thought-provoking three days of discussion related to the future of the new E2MA. My compliments to the educational seminars taught or hosted by Marlys Arnold, Justin Hersh, Tony Earping and Gary Slack (The Keynote) to name a few.

What I appreciated the most was the sense that Jim and his group used this time to truly gain a historical perspective from the two old associations and work to set forth a clear direction for the new E2MA. It’s not often that someone takes such a bold and transparent approach. It’s clear from what I saw that it will be inclusive, with a strong exhibitor and education focus, in addition to participation by show organizers, labor, general contractors, and suppliers.

You may be wondering, “Is that truly possible?” I’m optimistic. I left with a real sense that the association (and yet to be named board) will be digesting everything that was said during those three days and using it to chart a positive future for E2MA and our industry.

As with any meeting or show, I not only learn from the speakers, but also from industry colleagues. This week was no different. I would like to share an exchange I had that really stuck with me.

Seth Godin

During one of the morning sessions on Tuesday, I was sitting with Chris Griffin from Tradeshow Supply, someone I’ve know for many years. He’s a colleague, a distributor, and a friend. The Keynote Speaker, Gary Slack, was discussing the “Brand” for the new association. In that conversation, Gary referred to Seth Godin. I do not know a lot about Seth, except his name and his reputation, but Chris follows his daily blog and reads his books. According to Chris, Seth’s take on “Brand” is . . . loosely, “Your brand is not your logo or your tagline. It IS a set of expectations.” Take a moment and think about that.

I hesitate to say this, so please understand that this comes from a truly modest place, but the definition above really speaks to what we have striven for at Classic Exhibits regarding our “Brand.” Our Brand is not our logo or our tagline; it’s the service and the products you have come to expect from us.

Now, we are not Nordstrom or Apple. Their “Brands” speak to that very definition. And while their logos are instantly recognizable, it’s their product and services that really speak to what they represent to customers.

Make sure to subscribe to Seth’s blog. It’s daily and not time intensive. You won’t regret it: http://sethgodin.typepad.com/seths_blog/

The week left me with lots to think about and share in upcoming blogs. This week’s post would be four times as long if I shared everything.

Hope you all had a great week and an even better one to come.

Be well!

–Kevin Carty
http://twitter.com/kevin_carty
http://www.linkedin.com/pub/kevin-carty/3/800/32a