Trade Show TalesBlog

Posts Tagged ‘Shared Knowledge University’

Magellan Portable Hybrid Displays

June 28th, 2013 COMMENTS

Whenever we conduct an Exhibit Design Search (EDS) webinar, we reserve 5 -10 minutes to review the Classic Hybrid product lines. We have five hybrid lines . . . well kinda. In reality, we have six or seven or even eight if you toss in the rentals, table tops, several Euro LT designs, and even Eco-systems Sustainable (which is a separate company but represented in EDS). It can be confusing.

The Classic distributors who attend Shared Knowledge University (SKU), our comprehensive training program, hear the history and the explanation of our hybrid lines. They always tell us that what was confusing, now makes sense. So, over the next few weeks, I’ll do my best to encapsulate the SKU review into a series of blogs about the Classic Hybrid lines. We’ll begin with Magellan.

What Makes a Magellan a Magellan?

Magellan Miracle Hybrid

Magellan Hybrid Displays was Classic’s third hybrid line, launched (if I remember correctly) in late 2008 or early 2009. I  remember very, very clearly why we created the Magellan line, and in particular, the Magellan Miracle. Several months into The Great Recession, sales of our existing hybrid lines, Visionary Designs and Perfect 10, had stalled. We were hearing from distributors that price, while always a factor, was now paramount. We knew we needed to react quickly, but we didn’t want to create a basic aluminum box with a graphic. It had to have “presence,” but be less expensive than a Perfect 10.

Many of you have heard me say the price of a hybrid is not complicated. There are three major elements:  the metal (size and shape of the profile, straight, or curved), the graphics (size and quantity), and the accessories and components. You can add a four element if you collectively include design, assembly, and packaging, which also contributes to the price. To reduce the cost of a hybrid, you use less expensive profiles, have fewer bends, smaller or fewer graphics, and limited accessories.

Z 45 Aluminum Extrusion

The Magellan line is (almost exclusively) built with the Z 45 profile. Why the Z 45? It’s relatively inexpensive, extremely versatile, and very attractive. In addition, our metal bending expertise allows us to bend it in both directions (what we call the hard and soft edges). That means the Z 45 can be used as both a horizontal and a vertical, and bent to create a variety of interesting shapes.

Miracle

The Miracle was the first Magellan. Like the Perfect 10, it has two large fabric graphics, each 96 in. tall. And, like the Perfect 10, the verticals are curved. However, the Miracle has less extreme curves, fewer accessories, and a limited set of options. The Miracle, as with all Magellan Displays, is a “Knob-assisted Assembly” system, meaning that about 85% of the assembly uses attached knobs. Where a knob would be visible or impractical, a hex key tool is required. These changes allowed us to price it about $1300 less than a comparable Perfect 10.

Fortunately, the Miracle was an instant success. One distributor was so sold on the concept (and hungry for sales) that she based her entire quarterly marketing campaign on the Miracle. It saved her quarter and jumped started her year. The positive feedback encouraged us to create other Magellan designs, some with similar price points such as the MOR and the Magic. But we didn’t stop there. The versatility of the Z 45 meant we could design more intricate, more upscale, and more expensive designs such as the VK-1043 and VK-2056.

So, when should your client consider a Magellan Hybrid? There are two directions:

1. Limited Budget/Attractive Design

  • 10 ft. and 20 ft. Inlines
  • A budget that won’t stretch for a Visionary Design or a Perfect 10
  • Your client requests a portable system that they can assemble at the show
  • They want something more than a basic curve, box, or pop-up
  • They want large vibrant fabric graphics
  • They need a workstation for a monitor
  • Die-cut reusable foam packaging and numbered components
  • Examples:   Miracle, MOR, Magic

2. Larger Budget/Distinctive Design

  • 10 ft and 20 ft. Inlines
  • Larger, more flexible budget
  • Loves curves. Wants the booth structure to be unique
  • Likes the idea of portability, whether they need it portable or not
  • Needs counters, workstations, headers, multiple large fabric graphics
  • Die-cut reusable foam packaging and numbered components
  • Examples:  VK-1083, VK-1085, VK-2049, and VK-2045

Next time, we’ll review Perfect 10 Portable Hybrid Displays. That’s an interesting tale of what happens when you discover a major, untapped segment of the market that EVERYONE has ignored.

–Mel White
http://www.linkedin.com/in/melmwhite
mel@classicexhibits.com

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Based in Portland, Oregon, Classic Exhibits Inc. designs and manufacturers portable, modular, and custom-hybrid exhibit solutions. Classic Exhibits products are represented by an extensive distributor network in North America and in select International markets. For more information, contact us at 866-652-2100 or www.classicexhibits.com.

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Spring SKU 2013 Graduation: Word on the Street — May 6th thru May 10th

May 12th, 2013 COMMENTS
SKU Spring 2013 Graduation: Word on the Street -- May 6th thru May 10th

Word on the Street by Kevin Carty

To the Spring 2013 SKU Graduates

What can I say? I am honored you attended Shared Knowledge University. Thanks for participating in an amazing SKU. By the email commentary (that’s still going on), I feel confident in saying that we had the most successful session yet. For those who attended, please share your thoughts in the blog comment section. Future SKU attendees need to hear from you!

SKU has proven to be an effective training program, and a chance to connect, to share ideas, to welcome new team members, and to strengthen existing relationships. This time was no different. We had a diverse blend of newbies, industry pros, and everything in between. All came prepared with great questions as well as thoughtful suggestions and recommendations.

Content Content Content is something I have always admired about a good training program or open house. And from the feedback — we delivered. Big thanks to Chris Griffin from TS Crew and Dave Brown from Optima Graphics for providing great sessions. Very well done men!!

Shared Knowledge University

Along with our guest speakers, I have to tell you I am always so impressed by our staff and partners and the roles they play. Eric Albery from Eco-Systems Sustainable and from Classic — Cynthia Geddis, Jen LaBruzza, Reid Sherwood, Jim Shelman, Wade West, Charlie Shivel, Mike Swartout, Katina Rigall, and James Sharpe. You did a great job, and I am proud of you as co-workers, professionals, and people. Thanks for representing the company that I love so much.

And who can forget Mel White! Another stellar job leading the way. And thanks for embracing the new moniker “Melberace” — a truly fabulous tradeshow mascot.

So what did we learn aside from the obvious Classic Exhibits production offerings, benefits, and advantages? A lot! But here are a few highlights I would like to share.

1) Apparently our guests believe that the “R” in Portland is silent (clearly, they’ve been watching too much Portlandia).

2) If you’re going to be a nice guy, be a really nice guy! (stolen from my father-in-law and mentor Lowell Nickens).

3) Blue Jeans  are controversial.

4) It’s never fun when “your feeling a little grumbly in the ole’ meow mixer.”

5) Group A ROCKS!

The Detention Room

6) Sacagawea may have been a candidate for an early episode of Teen Mom if television had been around.

7) On a wild van ride back from dinner at The Kennedy School — “I don’t think we’ve ever had an SKU group quite like this.”

8) It ALWAYS rains in Portland, and it is filled with dirty stinky hippies (don’t ever forget that class!).

9) Reid Sherwood is always at home in a “detention room” of some sort.

10) Habanero Fritters are just as hot as they sound, even when you only eat 1/4 of one.

11) The knobs are f—-ing priceless!

12) Doing business with friends is truly the only path to Shared Success.

Once again, thanks to the attendees. I enjoyed meeting the new folks and connecting with those I already knew. You are all wonderful people, and the Classic Exhibits Family looks forward to working with for many, many years to come.

Have a wonderful weekend!

And to the attendee that blurted out “Wife Swap” when asked about their guilty TV pleasure, please, oh please, seek help.

Kevin Carty
http://twitter.com/kevin_carty
http://www.linkedin.com/pub/kevin-carty/3/800/32a

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As Transparent as EVER: Word on the Street — April 29th thru May 3rd

May 5th, 2013 COMMENTS
As Transparent as EVER: Word on the Street -- April 29th thru May 3rd

Word on the Street by Kevin Carty

As I write this, I’m completing final preparations for Shared Knowledge University (SKU). Thirty Distributors, three Vendor Partners, and a host of Classic Exhibits, Exhibits Northwest, Eco-Systems Sustainable Exhibits, Classic Rentals, and ClassicMODUL employees will participate in the two-day training program at Classic Exhibits. To say that I am excited does not convey my true feelings.

Shared Knowledge University is exactly what its name implies. It’s an opportunity for Classic to learn from distributors, for distributors to learn from one another, and for Classic to showcase our people and our products. To those attending, prepare to learn about the products, the process, and the people, but it will not be all work. Each evening we’ll show you a slice Portlandia.

Transparency

One topic we always talk about — at shows, in meetings, at large group trainings like SKU, and to pretty much anyone who will listen — is transparency. It’s a key part of our culture and how we do business. Yet, even after nineteen years at Classic, I am still amazed when our transparency comes into question. And while it doesn’t happen very often, when it does, I am both stunned and offended.

Shared Knowledge University

Shared Knowledge University

In the early years I got it. You didn’t know us very well. To you, we were five guys in a garage in Oregon building folding panel displays. But over the years, through growth and higher visibility, those five guys became 70 employees. Yet as we grew and even during the struggles of the recession, we remained true to our business model. We are a designer and manufacturer that sells through distribution and distribution alone. We never sell direct. NEVER.

Now granted, some of our competitors have muddied the waters over the past three to four years. They’ve created visible and not so visible direct sales avenues. Most have been unapologetic about it. In their words, “We sell direct, but we still want you to represent our products anyway. Don’t like it. Tough!”

This past week our integrity came into question, which is why I’m venting. And it happened in such a surprising way and at such a surprising location that it honestly hurt my feelings. But within a day, I went from hurt to angry as the accusation marinated.

Our Lifeblood

Our distributors are our lifeblood. Our motivation is to create an atmosphere where they can be as successful as possible. Their success is our success. YOUR success puts food on our table every night. And my six year old twins like to eat — A LOT!  So I and everyone at Classic has no interest in putting that at risk — EVER.

We come from Portland, and if you have ever seen the IFC show “Portlandia,” you know the motto of the city is “Keep Portland Weird.” And if it is weird that we don’t go direct and never will, then I’m happy to embrace our weirdness. 🙂 And I am honored that you trust us weirdos.

So, to end this rant, I would like to say once again, Classic Exhibits does not sell direct . . . and has no plans to sell direct. Not to the biggest shoe company. Not to the biggest software company. Not to the smallest mom-and-pop business. To us, that would mean the end of relationship sales. And we like to do business with as many friends as possible. Call it a flaw in our personalities.

I don’t know how we can be any more transparent than that.

Be well and have a wonderful weekend with your families. To those flying or driving to Portland, I look forward to spending two days together immersed in Shared Knowledge University, Home of the Fighting Hybrids.

Kevin Carty
http://twitter.com/kevin_carty
http://www.linkedin.com/pub/kevin-carty/3/800/32a

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SKU …. Part Deux: Word on the Street — October 1st thru October 5th

October 7th, 2012 2 COMMENTS

Word on the Street by Kevin Carty

Teacher’s Pets

Two weeks ago, we hosted our second Shared Knowledge University training. It was a very successful educational and networking event with an outstanding group of new and veteran distributors. To the attendees, we loved having you here. The give and take, your humor, and your insights made it truly special. If there was an award for Teacher’s Pets, you would have all won.

The two day training was conducted at the Classic Exhibits facility and a nearby Courtyard by Marriott. We started the mornings at the Marriott covering topics such as Exhibit Design Search, ClassicMODUL, design, project management, and presentations by Optima and Eco-Systems Sustainable. We even reviewed Classic’s business philosophy and Bread Crumb Orders. Then after lunch, we headed to Classic for hands-on product training where the attendees toured the shop, learned about the rental program, and  spent about three hours each day disassembling products as well as learning the how, why, and when of the Classic product line.

We finished each day off at a unique Portland venue. Night one, we spent in a classroom of sorts as we had dinner at the Historic McMenamins Kennedy School. Great food and fun, all while the replacement referees in the NFL sealed their fate during the final seconds of the Seattle Seahawks Monday Night football game.

Tuesday evening, we gathered at Widmer Bros. Brewery, one of the founding craft breweries in the Pacific Northwest. I appreciate everyone’s patience with the small room. The close quarters meant we got to know one another a litter better.

Enthusiastic Attendees

The key to any event is attentive and enthusiastic attendees. It makes a big difference when people are plugged in and ready to learn. The SKU attendees came prepared to learn and be engaged. We really appreciated that! This event’s attendees came from Georgia, Virginia, NY, California, Tennessee, Oregon, and Washington. Great group!

Second key is content. I hope we achieved the goal of having excellent content. Thanks to our partners from Eco-Systems Sustainable and Optima Graphics. We appreciate your participation. I also want to thank the Classic Exhibits presenters who worked hard on their content and who’s participation made a big difference.

Mel took the role as Captain Stubbing once again leading most of the aspects of the training and doing yet another phenomenal job, all the while being two days out from separating his shoulder on the Club 815 ride. Very impressive. I on the other had once again took on the role of Julie McCoy planning all the evening and lunch events on the “Lido Deck.”

We welcome your feedback on improving the SKU trainings. So please, if you attended SKU, please share your comments and suggestions with us. We will continue to tweak the event to make the experience be the best it can be for all who attend. For those who want to attend the next SKU, please let us know. We are planning a spring session but would be happy to hold one earlier if there is enough interest.

Lastly, Class of September 2012, I am very proud of you all, but remember your pledge! I have no shame yanking your diplomas if I bump into you at my local grocery store.

All the photos are compliments of Ann Keys-Spencer from Exhibit Expressions. We SINCERELY thank her for her expertise and commitment to capturing the flavor of Shared Knowledge University. So many amazing photos!

Kevin Carty
http://twitter.com/kevin_carty
http://www.linkedin.com/pub/kevin-carty/3/800/32a

 

Upcoming Events for The Classic Exhibits Family: Word on the Street — Sept. 10th thru Sept. 14th

September 16th, 2012 COMMENTS
Upcoming Events for The Classic Exhibits Family

Word on the Street by Kevin Carty

Not only is this “the busy” season, but this is also a busy time for events at Classic.

First, Club 815 Fundraiser

The time is finally here. The Fundraiser Ride for Mike and Janet Swartout is this Saturday, September 22. Yes, it’s the culmination of months of training, but more importantly, it’s the culmination of your tremendous support for Classic’s Design Director, Mike Swartout, who is battling cancer. Thanks to those who have been so very generous by contributing to the team that includes Joel Roy from Creative Dimension, Greg Garrett from Greg Garrett Designs, David Brown from Optima Graphics, Tony Ricci from Optima Graphics and his lovely wife Betsy, Mel White, Charlie Shivel and me from Classic, and my step-father Grant Murrell.

Your donations and support have been nothing short of humbling. Many have been asked us to resend the information so you can still donate. It certainly is not too late. Jut click this link to support our team. And remember to let us know if there is anyone in your life that we can ride “In Memory of” or “In Honor of” as we scale Mt. Hood next Saturday.

Club 815 Fundraiser: https://ssl.charityweb.net/echelongranfondo/hood_river/club815poweredbytheedpafoundation.htm

Special note to our team –Guys and Gal, I truly am honored by your participation and really look forward to spending a couple days together riding, hanging out, and recovering. It’s going to be fun. And I know I speak for Mike and Janet when I say “Thank You” for your inspiring willingness to take on this challenging event.

Shared Knowledge University (SKU)

After the ride, Shared Knowledge University starts at Classic Exhibits Monday morning September 24. The training will be two comprehensive days for experienced and new Classic Distributors.

Like the last SKU event, we will cover everything from product training to procedures to design to project management for Classic Exhibits, Classic Rentals, Eco-systems Sustainable, and ClassicMODUL.

Optima will be there to give a graphics presentation. And you will have the opportunity to spend time and meet all the Classic Exhibit employees that you work with everyday on the phone.

Like any event, it can’t all be work. 🙂 We have two evening events planned that the attendees will really like. Both located at very unique and very “Portland” venues.

To those who are registered, I am really looking forward to seeing you and showing why I think Classic Exhibits and its employees are simply the best.

A little teaser . . . To those distributors who have Exhibit Design Search on their website, expect BIG, BIG changes this week. The new EDS is done, Version 3.2. You can see it on Classic’s website now. It will appear on your website sometime this week. Expect a blog post from Mel in the next day or two detailing all the changes.  They are significant!

Hope you all have a great week ahead. Be well.

Kevin Carty
http://twitter.com/kevin_carty
http://www.linkedin.com/pub/kevin-carty/3/800/32a