Trade Show TalesBlog

Trade Show Production Since 1993

February 14th, 2023 COMMENTS
trade show production

You’ve done your research, chosen an exhibit house partner, worked with an exhibit designer on the build and completed your graphic design. That’s impressive! Now, it just has to be built to your design specifications and in time for your trade show!

For many marketers, once the actual production starts, i.e., the building of your trade show booth, they sit back and relax. For others, the exhibit construction is another step in the overall marketing process, and they continue to be both curious and involved. 

Whether you want to be involved or take a hands-off approach, understanding the exhibit production process can be beneficial. Not only do you learn about the materials and the construction process required to build your booth, but you see how the exhibit will be assembled, packed, and disassembled on the show floor. That knowledge can be invaluable when supervising labor at the show and solving unexpected problems. Time is money at a trade show and knowing how to quickly find a solution can save you hundreds and sometimes thousands of dollars. 

Trade Show Production: Planning & Important Steps

In meetings with the exhibit house, you’ll be asked about your goals, budget, show schedule, booth size requirements, and packaging. Experienced exhibitors often write an RFQ which lists these requirements, along with many more. Those requirements will include some of the following: 

Purchase or Rent. Purchase suggests creating custom exhibits or modifying from an exhibit kit. Rental means creating an exhibit from existing components like aluminum modular wall systems, light boxes, and fabric graphics. However, both purchase and rentals can be built from a wide range of materials and/or systems. 

Portable, Modular, or Custom. For new exhibitors, what may appear to be a straight-forward request, often isn’t – “The devil is in the details.” 

  • Portable in “trade show lingo” usually means the cases can be shipped via UPS or FedEx. It doesn’t mean the display is lightweight, or the assembly is toolless. They can be both, but not always. 
  • Modular means  “reconfigurable” at some point. Reconfigurability may require additional components and cases or crates. There are portable modular displays and custom modular exhibits. 
  • Custom often suggests “wood construction” but not always. The exhibit industry often uses the terms “custom” and “customization” interchangeably but customization can mean a standard kit or design has been “modified.” 

Cases or Crates. Roto-molded cases typically come with wheels. Sizes vary but must fit within FedEx or UPS guidelines. Weight can vary as well, with some packed cases weighing as little as 40 lbs. to others tipping the scale at 120 lbs. The number of cases also matters. If the display requires 5 or more cases, then consider a crate option instead. The purchase price and shipping costs will be comparable at this point. Unlike cases, crates are built using wood sheets and jigged to fit the exhibit components. They are heavy and ship via common carriers. Some exhibits require one crate, and others may require up to 20-30 depending on the size of the exhibit. 

Storage. Where’s it going to go after the show? Exhibitors are often surprised by that question. While smaller properties can be stored anywhere, larger ones like crates are more problematic, which is why exhibit houses offer storage services. The exhibit will be stored in a climate-controlled facility, usually at the exhibit house. The exhibit house can then check the exhibit and booth for damage after a show and stage it before a show to ensure there are no issues. 

Building a Trade Show Booth: How Long Does it Take?

Let’s pretend you don’t know the answer to the question: “How long does it take to build a trade show booth”? Answer:  It depends. Many inexpensive portable displays are pre-packed in boxes and only require printing graphics. Other smaller booths, like modular inlines, are built to order and take anywhere from two to three weeks. 

Custom exhibits are the wild card. If the custom exhibit is based on a previous design, then it may only take a month. However, some custom exhibits are massive with LED video panels, multiple hanging signs, double-deck structures, and large-format graphics. Those can take months to design, detail, build, stage, and pack. Similar to building a single-family home, but one that has to disassemble for shipping. 

Build time depends on other factors as well. For example

  • Estimation and Detailing
  • Availability of Materials 
  • Exhibit Production Schedule at the Exhibit House
  • Graphic Design and Printing
  • The Client 

exhibit construction

Exhibit Construction: 9 Mistakes to Avoid

#1. Exhibit Designers Design. Exhibit Builders Build.

Seems pretty simple, right? On occasion, the pretty rendering doesn’t seamlessly translate into something buildable. Builders have to make changes not only to the design but also to the materials. Quality exhibit houses stay in constant communication with the client and ensure the client approves any changes. No one wants a surprise AFTER the EXHIBIT is DONE.

#2. Wire Management.

Just like with a house, an exhibit often has electrical and data wires. The exhibit builder will make sure those wires are integrated into the exhibit during the detailing and build process. However, they can account for wires they don’t know about such as tablets, charging pads, audio/visual devices, and products. The exhibitor MUST SHARE this information with the exhibit house before the building starts. Fixing any wiring issues on the show floor is guaranteed to be both expensive and ugly.   

#3. Ease-of-Assembly.

Your booth is BEAUTIFUL, but it’s a nightmare to assemble. No one wants that. As an exhibitor, you should be reviewing the build details before construction starts on your booth. And don’t be afraid to ask questions about the assembly.

#4. Detailed Setup Instructions.

Bad setup instructions are more common than you might think. Why? Because it’s usually left to the end of the build, it’s a pain in the ass for the building, and the builder doesn’t make any money on the setup instructions. Require the exhibit house to show you examples of previous setup instructions. If you can’t follow it without coaching, then the labor crew on the show floor will have the same problem. If they struggle with the instructions then it can lead to damage and almost always means the setup takes more time. 

#5. Material Choices.

You may be surprised to learn that an identical design could be constructed with either wood or aluminum extrusions. Even the type of wood can vary, along with the aluminum extrusion system. Ask for details and an explanation. Just because an exhibit house has 10 carpenters doesn’t mean the exhibit should be wood construction. 

#6. Over or Under Construction.

If you’ve ever seen the back of a film or theatrical set, you know it’s a facade. Building a facade lowers the cost and weight, both of which are good. The same can be said for exhibit construction. There’s a sweet spot when building an exhibit. You want it to match the design rendering, be durable over multiple shows, be as lightweight as possible to save on shipping and drayage, and assemble without any issues. 

#7. Locking Storage.

Most larger booths have storage for products, giveaways, literature, refreshments, and personal items like coats, purses, and briefcases. However, locking storage does not always mean secure storage. Countertops may not be attached to the counter. Counters are open on the bottom. And graphics can be easily removed to access storage in a pedestal or closet. If you require “secure storage,” then make the storage actually secure from sticky fingers before, during, and after show floor hours. 

#8. Crate Construction.

Designing and building quality wood crates is an art form. Not only does the crate have to be rock solid to survive shipping and material handling, but the jigging has to be cleverly designed to secure all the exhibit components in the least amount of space. Be clear about your expectations regarding your crates. 

#9. Staging.

Every exhibit, purchase or rental, should be staged at the exhibit house. Sadly, that’s not always true, either because of time constraints or cost. However, staging identifies 99% of any build problems, which can usually be addressed quickly and inexpensively. Those same problems become exponentially more complicated and expensive on the trade show floor. As an exhibitor, even if you can’t see the staging in person at the exhibit house, there’s no reason not to expect photos, video, or a live video review. 

building a trade show booth

Over 30 Years of Trade Show Production Experience

For 30 years, Classic Exhibits has been designing and building exceptional trade show exhibits. Those solutions include both purchase and rental exhibits, including inlines, islands, tabletops, overhead signs, and a wide range of accessories, like counters, charging solutions, and workstations. 

Classic Exhibits has been designing and building solutions since 1993. We’ve been honored as an Exhibitor Magazine Find-It Top 40 Exhibit Producers and an Event Marketer Fab 50 Exhibit Builders multiple times. Along with numerous Portable Modular Awards. 

With over 200 Distributor Partners throughout North America, there’s a Classic representative close by to assist with any rental project. Contact us today whether you need an inline rental display, a double-deck island exhibit, or a contemporary kiosk rental. At Classic, we’re not just different. We’re better.

A Different Take on Generational Marketing

February 14th, 2023 COMMENTS

Here’s an opinion that generally gets me a lot of feedback. Ready?

I don’t see that much difference between these named “generations.” I believe that people are basically people, and they’re not that different from one generation to the next in their basic behaviors. It’s the tools they have to manifest their behaviors that make things seem different.

Rama Beerfas, Lev Productions
Rama Beerfas, Lev Productions

Here are some examples. Keep in mind that I am the mother of a millennial and a Gen Z and I see them and their friends in action. I also have clients who are millennials and have not had a real problem interacting with them — certainly not more so than some of my own generation.

Example 1:

I keep reading about how millennials want to set their own hours, be more self-driven at work, and not feel like a job is their life. OK, how many of you pretty much felt that way when you were in your 20’s and maybe even into your 30’s? Generally, no mortgage, no family to support, maybe not even a car payment thanks to that college graduation gift of a car and you’re more likely to be more lackadaisical in your approach to a work ethic.

When you add a few years with maybe a spouse and/or kids and/or a mortgage and/or a car payment, things begin to change – yes, even for those millennials according to an infographic I once saw about attitudes within the millennial generation. How much more important did keeping your job, keeping your boss happy, and getting a regular paycheck become once you had adult responsibilities? I know it changed my mindset even back when I was in my twenties.

Example 2:

OK, so technology has changed the way these folks do their research. Heck, it’s changed the way all but the most tech-resistant do their research. I contend that the tools that have changed, but not the attitudes.

Most people like to remain anonymous when considering options. We don’t want to feel like we’re obligated to buy or commit to anything until we feel comfortable with our decision. So, the internet works very well for that – we can go online and research out options and no one needs to know it was us. (Yes, there are tools that will tell the site owner details about visitors, but really, how many salespeople will follow up with someone who just visited a website, but didn’t initiate contact?)

Anyone here ever go to a store where a CSR asked if you need help? Ever say, “No, thanks. I’m just looking”? That’s the in-person equivalent of going to a website to do research. We don’t want to be helped and feel committed to buying something we don’t really want/need/like just because someone helped us. Heck, my dad isn’t an internet kind of guy, but he gets at least as much information from researching stuff at the library! And a lot of times, his information is more accurate than what he might have found online!

Example 3:

See example 2 and then realize that people still want/need/crave human contact. Once they feel comfortable, they tend to make a commitment to you. Kinda like dating. I have clients in their 60’s and older and clients in their early 20’s – they work with me because they know I have their back, and they don’t want to go anywhere else. Of course, if things get messed up big time and I don’t make it right, they’ll probably leave me.

Again, there are price shoppers and relationship buyers out there – no matter what the age. Price shoppers will never be loyal, and relationship buyers won’t jump ship if the relationship is solid.

People are People

Lumping any generation together and expecting them to react the same is, in my never-to-be-humble opinion, ridiculous. I mean, seriously. To make generalizations about millennials who are about 80 million people strong across many religions, ethnicities, family backgrounds, and economic levels is ridiculous. Heck, I can’t even make generalizations about my parents and my in-laws who are all the pre-Baby Boom generation.

People are people – some are lazy, some are hard-working; some are self-centered; some are selfless; some are sport fanatics, some don’t know a football from a basketball; some are wise (no matter how smart they are), some are just plain dumb (no matter how smart they are).

I truly believe that it’s not about generational marketing, because any given generation’s beliefs, affiliations, and attitudes will change as they age and their life priorities change. My priorities and attitudes from my “carefree” youth have certainly changed to today when I’m a wife, mother of two, and starting to wonder what retirement might look like when I’m ready.

We just need to learn to market ourselves appropriately to appeal to a broad spectrum of personality types. Hey, did you know that millennials don’t like to be marketed to online, but love “giveaways.” Saw that in an article a few months ago. Human beings really don’t change that much from one generation to the next – it’s the reason there’s the saying, “History repeats itself.”

Guest Post:
Rama Beerfas, Lev Productions, https://www.levpromotions.com/

40 Things You Do @ Trade Shows (You Would Never Do Anywhere Else)

February 7th, 2023 17 COMMENTS
Trade Show Etiquette

Every group has its own rules and etiquette. Trade shows are no different whether you are an exhibitor, attendee, or an industry insider. While many behaviors might seem normal to you as a member of the trade show community, others are downright bizarre to those who rarely set foot in a trade show hall.

Here are 40 Things You Do @ Trade Shows You Would Never Do Anywhere Else. It was originally much longer, but this is a PG-rated blog.

Drinking doesn’t count. We know you drink. You just don’t always start at lunch. And for the sake of discretion (and possible litigation), we’ve ignored trade shows where other forms of “relaxation” are legal.

Feel free to contribute in the comments. And enjoy!

Wear Matching Unisex Clothing

  1. Throw trash in the aisle and expect others to clean it up
  2. Spend $8.50 for a 12 oz. bottle of Aquafina
  3. Bribe someone to look the other direction. Brag about it later
  4. Have Accounting panic because you just max-out your credit card on one transaction (drayage perhaps?)
  5. Wear matching unisex clothing 
  6. Take anything that appears to have a value of less than $10 (candy, hats, pens, mugs…)
  7. Share “steamy” industry gossip with competitors
  8. Chat with 500 strangers in 72 hours
  9. Gush about the double-padded carpet in booth #1108
  10. Buy a gaudy new belt in the casino shop for $165 (after forgetting to pack one) 
Vacuuming at a Trade Show

Spend $350 to Vacuum Your Carpet

  1. Party until 3 am with Steve in Accounting, Larry in HR, Melissa in Engineering, and Rebecca in Quality Control
  2. Bum breath mints from strangers
  3. Arrive at work at 11 am. Leave at 3:30 pm
  4. Get agitated when someone walks across the corner of your booth space
  5. Take a Lyft to Lowe’s or Best Buy at 9 am
  6. Pretend you don’t smell that awful face-melting smell
  7. Debate the existential meaning of portable, modular, and custom
  8. Act interested in (insert topic)
  9. Complain about how much it costs to vacuum 400 sq. ft. of carpet. Vow to do something about it
  10. Allow strangers to take your stuff without a receipt for three days and not know where it is, how it’s getting stored (or if it will be returned undamaged), and that you have zero ability to get it back early. 
Badge Scanning at a Trade Show

Steam Your Clothing in the Shower

  1. Let someone point a scanning device or smartphone camera in the general vicinity of your chest and crotch. Repeatedly.
  2. Be convinced a 15-minute conversation will lead to $500,000 in new business
  3. Assemble a 3D structure that costs somewhere between a new car and a McMansion, only to disassemble it three days later
  4. Spend 20% of your entire annual marketing budget over five days. Never calculate the ROI
  5. Compare the work ethic in Philadelphia, Boston, NYC, Chicago, Orlando, Anaheim, San Francisco, and Las Vegas to the work ethic in your hometown. Vow to do something about it.
  6. Hang your clothing in the bathroom with the shower running for 30 minutes to steam out the wrinkles  
  7. Explain, once again, to your family and friends that it’s a “business trip” and not a vacation
  8. Get visibly excited about the phrase “traffic congestion”
  9. Guard your giveaways like a momma bear (Day #1). Beg show labor to take them in bulk (Day #3)
  10. Sneak off to the bathroom just to find a quiet place to work
Finding a Quiet Spot to Work at a Trade Show

Hide in a Storage Closet

  1. Hide in a storage closet to scarf down a Starbuck’s scone, while dusting your co-workers coats, purses, and briefcases with gooey crumbs
  2. Judge people based solely on their trade show name badge  
  3. Convince your boss that the 300 fishbowl leads are new clients clamoring for your product (and not the iPad giveaway)
  4. Pretend the President’s son is not still drunk. Allow him to talk to potential clients and competitors (I know I said I wouldn’t include drinking but this one was too good to exclude) 
  5. Spend 3 days with 100 of your best friends and not speak or see them again for 362 days
  6. Fly from the Midwest in January to Las Vegas, Orlando, or New Orleans and NEVER leave the hotel/convention center complex
  7. Reintroduce yourself to the same person three times. Act embarrassed 
  8. Toss the sales literature you carefully collected over three days so there’s more room for tschotskes. Pretend it’s for your children 
  9. Be REALLY, REALLY EXCITED to leave Las Vegas or Orlando!
  10. Finally… Wonder (after scanning the room and mumbling quietly to yourself) why the Federal Government hasn’t filed RICO charges against certain segments of the trade show industry. Vow to do something about it. 

That’s it. Please share your “Trade Show Things” below. And thanks for playing along.

–Mel White
mel@classicexhibits.com
http://www.linkedin.com/in/melmwhite

**********************************************

Classic Exhibits Inc. designs and manufacturers portable, modular, hybrid, and custom exhibit solutions, including SuperNova LED Lightboxes. Classic Exhibits products are represented by an extensive distributor network in North America and in select International markets. For more information, contact us at 866-652-2100 or www.classicexhibits.com.

Are We Asking Exhibitors the Wrong Questions?

January 26th, 2023 COMMENTS
Trade Show Marketing Questions
Goals? Objectives? Or Something Else.

Recently I attended a charity event with a social mixer. Several introductions later, I was conversing with a CEO about trade shows.

He grumbled about drayage, shipping, and labor. I sympathized. Then he shifted to ROI. His company’s trade show ROI was terrible. Not surprisingly, his company didn’t have clear trade show objectives or a pre-show or post-show strategy.

It Got Me Thinking

Are we asking our clients the wrong questions?

Perhaps we shouldn’t be asking exhibitors about their trade show goals or objectives. Instead, we should encourage them to share everything they don’t want to happen. In other words, ask them to describe their trade show hell. We know the list will be LONG and DETAILED, and include topics like terrible booth traffic, the wrong prospects, worthless lead management. Or disengaged staff, ugly graphics, insufficient storage, or simply a boring booth.

Suddenly, your boring 5–10-minute conversation about goals becomes an intense (and entertaining) 30-minute session about their trade show nightmares.  Guess what… They’ve told you what they don’t want. Now guide them toward the solutions they need. I suspect they’ll be more receptive. And the conversation will be a lot more fun!

I challenge you to test this technique. What do you have to lose? You just might turn a disengaged trade show marketer into a dynamic trade show marketing cheerleader. Sans the pom poms.

Classic Exhibits has been designing and building solutions since 1993. We’ve been honored as an Exhibitor Magazine Find-It Top 40 Exhibit Producers and an Event Marketer Fab 50 Exhibit Builders multiple times. Along with numerous Portable Modular Awards. 

With over 200 Distributor Partners throughout North America, there’s a Classic representative close by to assist with any rental project. Contact us today whether you need an inline rental display, a double-deck island exhibit, or a contemporary kiosk rental. At Classic, we’re not just different. We’re better.

Industry Veteran Gina Porcaro Joins Classic Exhibits

January 24th, 2023 COMMENTS
Gina Porcaro Joins Classic Exhibits
Kevin Carty with Gina Porcaro

NEW Regional Sales Manager Gina Porcaro

Classic Exhibits is proud to announce that respected industry veteran Gina Porcaro has joined the company. Gina will serve as the Regional Sales Manager responsible for Michigan, Ohio, Pennsylvania, New York, New England, and Eastern Canada.

Gina started in the print industry in 1995 where she worked as a production artist for an offset and large format printer in Grand Rapids, MI. In 2000, she moved into a recruiting/sales position for marketing, advertising, and creative. In 2003, she transitioned into sales at a trade show company, an industry she knew very little about, but quickly realized the creative, fast-paced, and varied pace of the exhibit industry was an ideal fit for her personality and skills. In 2008, Gina joined Optima, now Taylor, as a salesperson where she had a successful career for almost 15 years. 

“I am excited to bring my sales and industry experience to Classic Exhibits as a Regional Sales Manager. Classic and I have had a mutually beneficial partnership for years. Based on my experience with Classic and their Distributors, I can say without any hesitation that they are the exhibit industry’s leading private-label manufacturer. I look forward to working with Classic distributors in a different role with the goal of growing our partnership and business together!”

According to Kevin Carty, Executive VP at Classic Exhibits, “We are delighted to have Gina as part of the Classic Exhibits Family! Although, to be honest, she has always been a part of the extended family because of our long-term partnership with Taylor/Optima. Knowing Gina personally and professionally now for nearly 20 years, I am excited for our Classic Distributor Partners who will be working with a person of such high character and professionalism. She joins Jen LaBruzza, Tom Beard, and Harold Mintz in their respective regions. Our Distributor Partner Family is in the BEST hands anyone could ask for.”

You can contact Gina Porcaro at gina@classicexhibits.com. Or message her via LinkedIn at https://www.linkedin.com/in/gina-porcaro-969a641/.

**************

Classic Exhibits Inc. – Based in Portland, Oregon, Classic Exhibits Inc. designs and builds exhibit and event structures for Exhibit Houses and Distributors throughout North America. As a private-label manufacturer, Classic fills a unique role within the exhibit industry. The company works with client-facing exhibit companies to assist them with portable, modular, and custom projects, both purchase and rental, as an “invisible” partner.

There are more than 200 Classic Exhibits Distributors in North America and in select international markets. For more information, see www.classicexhibits.com. www.ecossystemsdisplays.com, and www.classicmodul.com.   

Classic Exhibits National Sales Territory