Trade Show TalesBlog

Before the Show Opens. After the Show Closes.

August 10th, 2018 2 COMMENTS

Yes… Even More Trade Show Planning

There’s no shortage of articles about pre- and post-show trade show tips. Follow those tips and you’ll not only have more qualified leads, but you’ll turn them into sales by roughly a bazillion percent. Check the research at CEIR and let me know if I’m wrong about that statistic.  

Even if you maximize your pre- and post-show planning, it’s possible to miss potential sales because your planning didn’t include right before the show opens and right after the show closes. Every day. On the morning of the show, especially on Day #1, we are nervous, tense, and uncertain about what the show will bring. So we clean, vacuum, organize literature, drink coffee and eat giveaway candy. That’s not to say those aren’t important. They are. But there are other trade show tasks that need to be accomplished before that first wave of attendees descends on your booth. As a solid Type-A exhibitor, you’ve already had multiple meetings with your team before the show. That’s what makes you wonderful and a pain in the ass. It’s now one hour before the show opens, not just on Day 1 but also on Day 2 and Day 3. It’s time to:

Trade Show Planning and TrainingBefore the Show Opens

  • Review the show goals for the team once again. 
  • Remind everyone how “we” plan to meet and exceed those goals
  • Discuss roles. Do those roles need to change from Day 1 to Day 2 to Day 3? 
  • Equipment. How does it work, who has the login information, who is the “Oh Shit” expert, and what’s the backup plan?
  • Who is expected in the booth today? Are they a customer? A prospect? What’s the plan?
  • Did anything happen during dinners, meetings, conference gatherings that the team needs to know? 
  • Does the “message” need to change based on conversations with attendees or announcements from competitors? 
  • What’s the break schedule?

Good job! You scheduled a team meeting each day with a specific agenda to review. Your team knows what to expect, has answers, and is prepared for another successful day on the show floor. 

Four to five hours later, the show closes for the day. You and your team are exhausted. They are ready to relax, have a drink, and leave the show hall. BUT… you’re not done yet. It’s time to review what happened that day. Resist the urge to do it in a bar, restaurant, or in the hotel lobby. Do it now. In the booth:

North American Trade ShowsAfter the Show Closes

  • Review the leads and determine next steps and priorities
  • Add notes to the leads (while they are still fresh)
  • Discuss any missteps and changes for the next day
  • Share critical news from attendees, clients, competitors, and suppliers
  • Cover plans for dinners, meetings with clients, and conference events
  • Lock-up and store any valuables
  • Is anyone leaving to return home? How does that effect staffing and roles for the next day?
  • (On the next to last day) What’s the plan for disassembling and shipping the exhibit after the show? Does any rented equipment need to be returned to the show contractor? 

Now, that wasn’t so hard. It just took a little planning, patience, caffeine, and the promise of food and alcohol.

What did we miss? Please let us know in the comments. Thanks.

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Classic Exhibits Inc. designs and manufacturers portable, modular, hybrid, and custom exhibit solutions, including SuperNova LED Lightboxes. Classic Exhibits products are represented by an extensive distributor network in North America and in select International markets. For more information, contact us at 866-652-2100 or www.classicexhibits.com.

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2 Responses to “Before the Show Opens. After the Show Closes.”

  1. Don Jalbert says:

    Ok, I know this is serious. Tradeshows take planning. If you fail to plan, plan to fail. But, based upon the 40 things you only do at tradeshows…who gets to be the corner guards to make sure no one cuts the corner on your booth?

  2. Mel White says:

    Oh that’s easy Don. It’s the VP of Purchasing who insisted on coming to the show to see why you spent $22,000 for 400 sq. ft of concrete and $13,700 to move crates from the dock to your booth space.

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