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Posts Tagged ‘Rental Rewards’

Classic Rental Rewards Winners

January 15th, 2016 COMMENTS

RentalRewards

It’s often the simple things that are the most rewarding.

Several years ago, the Classic Rental Solutions division had a problem. A large percentage of our returns were coming back with significant damage and/or missing components. We weren’t sure what to do, but we knew we had to do something. We couldn’t restock those components since our policy has always been “If it doesn’t look like new, we won’t ship it. Period.”

Distributor Rental Rewards LetterIn many circles, the obvious solution would be to charge for the damage. But we weren’t looking to be punitive. It’s kind of like insisting on guests clean your place the morning after the big party. Instead, we decided to  fix it with a positive rather than a negative program.

In July 2014, we launched Rental Rewards, a program designed to reward distributors for returning rental exhibits in good condition and without missing components. In other words, reward good behavior first, then, if necessary, charge for bad behavior.

As part of the program, Classic Distributors earn a 2% credit for every successful rental return. This credit is applied to their next rental project and is based on the entire invoice (excluding shipping and I & D supervision). After six credits, a 15% credit is issued toward their next rental. In addition, with every rental credit received, the distributor’s name is entered in a bi-annual Rental Rewards drawing for exciting prizes.

In return, we ask that distributors stress the importance of treating the rental components with a little extra care during installation & dismantle, and to pack everything securely, so it will arrive back at Classic in good condition. You receive Rental Rewards credits, and have the opportunity to win prizes. And we save money on repairs and replacement parts Win. Win.

Since its inception in July 2014, we have issued 207 Rental Rewards credits to 74 different distributors. We’ve given away 15 Amazon Gift Cards, and we just added a new exciting prize — RT airfare to Shared Knowledge University (SKU), our distributor training seminar.

DSCN5459December Winners — Amazon $150.00 Gift Card:

  • Lara Davie — ELITeXPO
  • Chase Howells — Frontline Exhibits
  • Michael Grossberg — Trade Show Emporium
  • Shannon Plaster — Exhibitus
  • Laura Magdalen — Exhibits Northwest

Shared Knowledge University (SKU) Airfare:

  • Exhibitus

Thanks to you, Classic Rental Solutions continues to grow by double-digits. Last year we added many new designs to our rental gallery, including islands, inlines, and a wide range of new charging stations. Watch for more exciting designs in 2016. And if you plan to attend EXHIBITORLIVE next month, please stop by our booth to see an exciting new product line. This line will be integrated into future rental designs. It’s incredible! And it’s a game changer!

Thank you for your continued rental business, and here’s to a super successful 2016.

–Jim Shelman and the CRS Team
Classic Rental Solutions

Our Five $200 Rental Rewards Winners

January 20th, 2015 COMMENTS

PrizeWinnerCRS ANNOUNCES THE RENTAL REWARDS PRIZE WINNERS

In July, Classic Rental Solutions (CRS) launched Rental Rewards, a program designed to reward our distributors for rental returns without damage or missing components.

We take a lot of pride in offering the highest quality rental exhibits and graphics in the industry. We stage and photograph every order before shipping. We also include packing photos, setup diagrams, and a complete inventory list, regardless of the size of the order. And we only ship quality components, because to us, it’s not just a rental, it’s a brand new exhibit experience for your customer. And we want them to be happy with it.

One of the biggest challenges has been the increasing cost for repairing and replacing damaged items from careless handling and poor re-packing of rental properties. So we decided to put a positive spin on a negative problem by offering a 2% Rental Rewards Credit for every successful return. Since July, we’ve issued 49 Rental Rewards Credits to 32 Classic Distributors. We’re thrilled with the early success of this program!

The 2% credit is based on the total invoice amount and is applied to your next rental order. And along with the 2% credit, the Rental Rewards Program offers a 15% discount off a future rental order once you receive six 2% credits. Plus, your name goes into our semi-annual drawing for every credit you earn (June & December).

classic-rentals-logoThe Five Winners for the First Drawing:

  • Dale Barger with Exhibit Concepts
  • David Hankin with Total Displays
  • Mark Bertelson with Atlantic Exhibits
  • Cindi Codi with Xzibits
  • Allison O’Neal with Apple Rock Displays

All five winners have received a $200 Amazon.com gift certificate.

“WOW! Thank you for the Amazon gift card winning! What a wonderful surprise! (I never win anything)
You guys are very generous and kind and I greatly appreciate it! I love working with you guys! Thank you so much!”

— Cindi Cody

“Oh wow – Jim, what a great prize! Very exciting. Thank you very much! Always a pleasure to work with you and your team!”

–Allison O’Neal

Rental_aRemember, the more Rental Rewards credits you receive, the more times your name goes in the bucket.

Our thanks to everyone who has received our Rental Rewards credits. We would encourage you to speak with your I & D teams about treating rentals with TLC during install and disassembly. Including packing. We both win when this happens. We save money, and you save money. Plus, you have a chance to win exciting prizes. Our next prize drawing will be in June.

Thank you for your continued business and have a Happy New Year!

–Jim Shelman & the Classic Rental Solutions Team

p.s. Look for Classic and Classic Rental Solutions at EXHIBITORLIVE. 


 

NEW Rental Rewards Program

July 9th, 2014 COMMENTS

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