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Posts Tagged ‘Harold Mintz’

Thoughts on EXHIBITORLIVE 2025

March 25th, 2025 1 COMMENT
EXHIBITORLIVE 2025

“Where are you going this time?”

It’s a frequent question for trade show people, like you and me. Vegas? Orlando? Chicago? This week it was San Antonio, TX to attend the trade show about trade shows... EXHIBITORLIVE.

Here’s how my trip started. My supportive wife dropped me off at LAX, but the trip took longer than normal because the recent Los Angeles fires had shut down the Pacific Coast Highway. It now takes longer to drive to the airport than it does to fly from LA to San Antonio. Sorry, Sue. You’re the best Uber driver ever.

Henry B. Gonzalez Convention Center
Henry B. Gonzalez Convention Center

After checking in to the hotel, I quickly headed over to the Henry B. Gonzalez Convention Center. I grabbed my badge and walked on to the chaotic show floor. We’ve all seen this before. It doesn’t look remotely possible that this cavernous and disheveled hall overflowing with crates and bodies will ever be ready for the show opening in two days. But it will. We’re show folk. It’s what we do.

EXHIBITORLIVE: Day 1 and 2

EXHIBITORLIVE 2025

Day One. Once the doors opened, the foot traffic in the Classic Exhibits’ booth was busy. Not as busy as it used to be 4-5 years ago, but busier than I’d expected. The number of exhibitors at EXHIBITORLIVE continues to shrink. Exhibition companies that were regulars are no shows, even if they still walk the floor. As a result, EXHIBITORLIVE is now a 2-day, not a 3-day show that starts at midday, so fewer show hours. Everyone is trying to wring as many leads out of the diminished show hours and attendees as possible.  

Wednesday morning… the second/last day of the show. I was too busy on day one so the first thing I walked the show floor to check out everyone else’s booth. There were some real beauties this year. Our industry dresses up quite well.

I eventually found myself standing in front of The Exhibitor Advocate booth. Staffing the booth was Amanda Helgemoe. It was the first time we’d had a chance to chat in quite a while. For me that’s probably the most enjoyable part of attending EXHIBITORLIVE… getting to see/blab/hang with friends we only get to see once or twice a year.

After our chat, Amanda asked to take my picture with her swanky Polaroid camera. The Exhibitor Advocate team was snapping pix and asking folks to write in how many years they’d been in the biz on the bottom of the Polaroid. They then posted it on their backwall along with hundreds of other industry peeps.

45 Years?

TS2 2006
TS2 2006

And that’s when I kinda froze. How long have I been in the biz? My first real job out of college was working with CES, at the time the largest trade show in the country. That was in 1980. Well, it’s now 2025. In my head I started calculating… 1990, 2000, 2010, 2020, 2025… 45 years? 45 YEARS??! How is that even possible? I don’t feel like I’m that old. Have I become… one of them?

Them… you know who I mean. No matter how old you are or how many years you’ve been in the business, you can recall walking your first EXHIBITORLIVE or TS2 or Exhibit Builder… and seeing them sprinkled around the show floor. The industry vets. The iconic pillars on whose backs this creative, intimate, unique industry was built. The ones who’d already walked miles and miles of aisles.

Jack Wayman (CES), Larry Crumlish and Rick Kent (The Exhibit Store), Joan Carol (The Joan Carol Group), Pat Rodgers (Exhibigrafix), Bruce Deckel (Deckel and Moneypenny), Trudy Graham (TG and Associates), Gordon Savoie (Skyline), Brenda Keiner (Grondorff, Field and Black), Irving Sacks (Sacks Exhibits). These were my industry icons. I’m sure you have your own.

Susan Mintz, Judy Watson, Ted Zeigler, and Harold Mintz

Significant Changes Over the Years

I’ve witnessed significant changes in our industry over the past 45 years.

  • I watched in awe as the first Gerber machines started cutting a roll of bright red vinyl eventually replacing the steady-handed sign painters and silk screeners.
  • I saw portable exhibits go from folding panel systems to pop-ups to modular systems.
  • I sold 10’ pop-up displays back in the day when you could ask $8000 for one and get it!

And probably my favorite observation, I’ve watched dozens and dozens of young people that I’d hired and/or trained over the years still running around the show floor and still working in this nutty biz. THIS provides me with immense pleasure. To have helped open the door to so many is immeasurably gratifying. 

Over time, everything changes. Show hours, the hottest trends, technology and the faces of our industry. All different today than they were yesterday. But one thing stays the same… that’s the feeling you get when you step foot onto the show floor.

For those icons who paved the way for me, the ones who spent extra time teaching me the ropes, the ones who always made me feel part of a special club, the word thanks doesn’t nearly come close enough to express my gratitude. Whether this was your first EXHIBITORLIVEor your 36th I hope you continue to find that same joy that you did on your Day One.

Classic Exhibits Inc.

For over 30 years, Classic Exhibits has been designing and building creative custom solutions for our Distributor Partners and their clients. As North America’s largest private-label exhibit manufacturer, we have the unmatched capability, capacity, and creativity to create 3D projects ranging from 10 x 10 inline displays to 60 x 80 double-deck islands. 

Find success on the trade show floor with an exhibit that reflects your marketing message. For more information, see www.classicexhibits.com and explore Exhibit Design Search or request a meeting with a Classic Distributor Partner.

Booth #339 at EXHIBITORLIVE 2025

February 9th, 2025 COMMENTS

At EXHIBITORLIVE in San Antonio, Classic Exhibits will be in Booth #339, a 20 x 20 island.

Coincidence or Conspiracy?

You’re thinking, “Booth #339? Hmmm… Why do I know that number?”

Harold Mintz
Harold Mintz, Conspiracy Theorist

Number 339 just happens to be the most highly researched and studied number in our Arabic Numbering System. What you may not know is that Classic Exhibits and “339” have a long and somewhat mysterious relationship. Some think it’s a coincidence. Perhaps even a conspiracy!!

You be the judge…

1). It takes exactly 339 steps to walk to Classic’s Booth #339 from the Henry B. Gonzolez convention hall main entrance. Coincidence or Conspiracy?

2). Last year Classic Exhibits rented 339 booths that were 10×20 or larger. And in 2024, Classic Distributors earned exactly $33,900 in Rental Rebates. Coincidence or Conspiracy?

3). When the show opens in San Antonio next month, Classic Exhibits will be celebrating 33 years and 9 months in business. Coincidence or Conspiracy?

EXHIBITORLIVE 2025

4). Section 33, Paragraph 9 of The Exhibitor Handbook clearly states, “…Creativity, Trustworthiness and Experience are the CLASSIC ingredients to offering Clients a superior booth and show experience.”  Coincidence or Conspiracy?

5). Last year, Classic Exhibits created 3 displays that were 39 ft. tall for the Guinness Book of World Records. Coincidence or Conspiracy?

6). There are 33 barbecue restaurants in San Antonio — 9 of them offer “Classic Pulled Pork.” Coincidence or Conspiracy?

7.) Since its inception in 1945 Baskin Robbins has created 339 flavors of ice cream. The most popular flavor ever… CLASSIC COOKIES AND CREAM. Coincidence or Conspiracy?

8.) 339 in Roman Numerals is CCCXXXIX – Classic Classic Classic Xhibits Xhibits Xhibits Incredible Xhibits. Coincidence or Conspiracy?

Visit Us at EXHIBITORLIVE

We urge you to visit us at booth #339 in San Antonio. Where you’ll learn the many reasons why Classic is the exhibit industry’s leading private-label designer and builder.

BTW… Take a guess how many reasons there are? Go ahead. Guess!

For over 30 years, Classic Exhibits has been designing and building creative custom solutions for our Distributor Partners and their clients. As North America’s largest private-label exhibit manufacturer, we have the unmatched capability, capacity, and creativity to create 3D projects ranging from 10 x 10 inline displays to 60 x 80 double-deck islands. 

Find success on the trade show floor with an exhibit that reflects your marketing message. For more information, see www.classicexhibits.com and explore Exhibit Design Search or request a meeting with a Classic Distributor Partner.

Amid the LA Fire Devastation, Heartwarming Support

January 16th, 2025 2 COMMENTS

Those Pretty, Bright Orange Flames

Most kids are intrigued by fire. Admonitions from my mom like, “Don’t get too close!” only made me want to get closer.

As a kid, I’d be enthralled watching dad masterfully stack logs into the fireplace. “Always make sure the flue is open,” he’d say. I had absolutely no idea what a flue was, but I assumed it had something to do with birds flying down our chimney.

He’d take a long matchstick and light the 3 or 4 crinkled up newspaper balls spread underneath the logs, and we’d watch as the fireplace would become aglow with flames.

Those pretty, bright orange flames. The warmth that emanated from the hearth. Stunningly beautiful. And if we were good boys that day Mom would take out a bag of marshmallows so we could each make our own burnt sugar noogies. Mmmmm… Can I please be 7 years old again?

Today, the word fire does not give me that same warm and fuzzy feeling. When I hear someone say fire in Southern California my heart skips a beat. Where is it? How close? Do we still have electricity? Where’s our go bag?

The windswept fires that have consumed Los Angeles over the course of the past 10 days have been devastating. The images you see on TV look like Hollywood special effects. But they’re not. The flames have destroyed some of my favorite restaurants sitting right on the PCH. Homes and businesses of friends and neighbors. Gone. Schools, churches, coffee shops, grocery stores… gone. They are ashes and rubble. All that remains are chimney stacks. 

But enough of that. Let’s try to flip this around and find the positives…

Worldwide Effort

Since power, gas, water, and internet were all shut off over a week ago, the only way to access critical fire and evacuation information via the internet was by driving over the Santa Monica Mountains into the San Fernando Valley. As Susan and I evacuated Malibu last week, we watched a miles-long caravan of firetrucks, fire engines, ambulances and other First Responders heading into the town that we were fleeing. And it wasn’t just local fire stations. Susan said she saw fire companies from San Francisco and other NorCal cities.

Over the past few days, we’ve even seen trucks from Oregon, Texas, Colorado, Washington, New Mexico, Arizona, Nevada and Utah. We learned that Canada, Mexico, South Africa and even UKRAINE have all sent fire fighters to Los Angeles to help battle the flames spreading across the city. It might be a California fire, but it is being fought by the entire world. THANK YOU for allowing your state’s first responders to travel west to assist in our fight.

The Stud Next Door

We live in a cul-de-sac. The ridiculously heavy winds (up to 100 mph gusts) that created this fire storm blew away both of my next-door neighbors’ carports. Why ours is still standing is beyond me. These gusts of wind are the reason they cut our utilities last week. It is virtually impossible to get evacuation and fire updates if you don’t have any “ears.” 

Sitting at one of my favorite coffee shops in the Valley, I was reading my neighborhood news updates when I noticed a post from Chris, my next-door neighbor. Chris is an IT techie. He posted a note to the entire community stating that anyone could drive up and log on to his temporary Wi-Fi oasis in our cul-de-sac. He gave the network name and the password to use. The next day when Sue and I drove back into Malibu to ensure our home was still standing, we saw our cul-de-sac stuffed with cars, golf carts and dog walkers all getting/sending messages and emails to loved ones across the country. Chris is a stud.

Neighbors… Assemble!

Local news stations have captured plenty of stories about neighbors banding together to try and hold back the hungry flames. “My home was already gone, but my neighbor’s home was still in danger. I had to help.” Armed with garden hoses and buckets to scoop pool water some of these mini fire brigades managed to stave off disaster. Uplifting moments in a sea of devastation.

Hello Helle Snelligan!

Holy crap! THANK YOU to everyone who has reached out (and continues to reach out) to make sure that Susan and I are okay. You’ve offered homes, clothes, food, generators… and I even heard from Helle Snelligan, my elementary school friend who lives in France. I hadn’t seen or spoken with Helle in 50 years! I’ve heard from so many people that I’ve met over the years, both personal and business. And I’ve heard from many of YOU. Your heartfelt offers of assistance and love continue to pour in from just about everyone I’ve ever met.

It’s Good to Be Harold

To my friends at Classic… You’ve stood by me over the past five years as my life was in chaos with serious health issues, loss of family, COVID and now the LA fires. Your support is a reminder of something that every Classic employee knows and feels daily… Classic is not a business. It is a family.

Back to where we started… Once the marshmallows were eaten and the flames from our family’s indoor campfire had died out it was my responsibility to clean out the ashes in the fireplace. I’d sweep them into a paper bag and toss them in the trash can. Easy Peasy. The clean-up after this fire won’t be as simple. But we will clean up.

Thanx for all your support. All of you. It’s good to be Harold.

Please help people affected by the 2025 California Wildfires by visiting redcross.org, calling 1-800-RED CROSS (800-733-2767) or texting the word CAWILDFIRES to 90999 to make a donation.

–Harold Mintz (harold@classicexhibits.com)

If Harold Mintz Handed You $1 Million Dollars

May 3rd, 2024 1 COMMENT

Harold Mintz in a Tutu

If I, Harold Mintz, was your tutu wearing Fairy Godfather and handed you $1 million dollars, what would you do with it? This generous gift would come with one condition. You must spend 100% of it on your business. What would you splurge on?

Many of you have already gotten this question from me because I often ask it during my Distributor visits.

Below are your Top 10 answers (in reverse order). Do you recognize your response?

10. It’s a Schvitz-a-thon out there! Our shop is an oven for at least 4 months of the year. With the bay doors open and fans swirling you could still roast a chicken in the shop. We’d bring in some sort of air conditioning to make life more tolerable for our employees.

9. I’d bring back our showroom. We eliminated our showroom years ago so we could create additional set-up/staging areas. While necessary, we still miss the impact that our showroom had on everyone who saw/experienced it. It was our silent salesperson. 

8. Our website is ancient. We’d upgrade it immediately.  The first thing we’d do is engage with a professional developer to assist with revamping it. We know Prospects and Customers often go to our website, but we are underutilizing this blockbuster sales tool.

7. Add to our rental inventory. Our current rental inventory is ancient and sparse so we don’t offer rentals as much as we would like. We can’t do everything, but it would be nice to handle basic inlines and islands.

6. We’d boost our social media presence. We don’t post on social media as much as we should. We post large, cool jobs but forget about all the other tidbits that Clients and Prospects might appreciate. I’d hire a dedicated social media expert.

5. I’d invest in an LED tile inventory. Backlighting was/is hot. Just about everything going out the door these days has backlit graphics. LED is coming on strong. I’d acquire the tiles and the A/V experts necessary to travel with them.

4. Graphics. We’ve flirted with the idea of bringing in our own graphic production for years but never pulled the trigger. It requires a level of expertise and volume outside our current scope. That said… the influx of cash would allow us to dip our toes in the water or in-house graphic production.   

3. I’d boost employees’ salaries across the board. Everyone took a hit during the COVID Pause. When their salaries were cut, their work ethic increased. They treated this company as if it were their own. We owe them. 

2. More storage space. Our current storage space is full. We make good money on our active clients, and if we had more space, I could fill it with those types of clients. Cha-Ching!

And the #1 comment I hear when “giving away” $1 million…

1. We’d add more employees. I’d use a chunk of the money to find and hire a new batch of employees in all areas – PMs, Sales, Design and Production. Especially PMs.

What would you do with a $1,000,000 gift from me? Share in the comments.

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For 30 years, Classic Exhibits has been designing and building creative custom solutions for our Distributor Partners and their clients. As the largest private-label exhibit manufacturer in North America, we have the unmatched capability, capacity, and creativity to create 3D projects ranging from 10 x 10 inline displays to 60 x 80 double-deck islands. 

Find success on the trade show floor with an exhibit that reflects your marketing message. For more information, see www.classicexhibits.com and explore Exhibit Design Search or request a meeting with a Classic Distributor Partner.    

Finding My Way into the Trade Show Biz and My First Sales Call

September 25th, 2023 COMMENTS
Harold Mintz, Regional Sales Manager

I was recently asked to share memories of my very first sales call. I had to blow the dust off many layers of memories to find my way back to the early 80’s.

People usually find their way into our industry via two different paths: your family member owns an exhibit house in which you spend your youthful summers schvitzing away in a sweltering shop (I’m looking at you, Nick Carty!) or like most of us… you trip into it by accident.

For me, it was accidental. Please allow me to share some snippets from the early chapters in the Book of Harold.

First Job. First Big Mistake.

Fresh out of college, I somehow managed to get a gig as a copywriter at a local ad agency. I was writing 5 ads a day/5 days a week — TV, radio, newspaper. I wrote all the ads. Whatever the client or my boss asked for, I wrote it.

One day my boss says, “We have a new client (The Washington Times newspaper). They need to see some radio copy. Go write me five spots by the end of day.” As he was leaving my office, he tossed out one more instruction… “Don’t be funny. This is a serious client who is attempting to plant a serious flag. Don’t be funny.”

Sounds simple enough, right? Five ads before the end of the day. No funny. Gotcha. But here’s the problem. After doing my research on this new daily paper, I honestly felt they could use some humor to get people’s attention.

So after penning five straight (rather boring) radio spots, I decided to do one more… for extra credit. And it was funny. Really funny. Might have been one of the best ads I’d ever written. I was quite proud of it actually. So, when I went into my boss’s office that afternoon, I presented the five assigned “not funny” ads and proudly placed my extra credit copy right on top of the stack. MISTAKE!

This is the boss who showed me the door. Notice the hat? The Washington Times

He began to read. After a few seconds, he balled up the copy and tossed it into the trash can. There was no way he’d read the entire ad! My young and inexperienced emotions bubbled to the surface and before I could zip my lip, out it came… “FXQZ You!”

After he stopped laughing, he said, “Okay. You know you’re fired, right?” He continued, “And just a suggestion, it’s probably not a good idea to say ‘F You’ to your next boss.” 

My Next Job.

Harold Mintz
Who the heck would buy anything from this head of hair?

I was once again on the streets looking for a job. I sent out resume after resume. Bupkus. I even got my hair cut (at my father’s strong suggestion).

After a month of scouring the want ads, one of my buddies said, “Why don’t you go see my brother? He owns an exhibit house, and he’s looking for someone to write a client’s annual report.”

An exhibit what??!! Didn’t know. Didn’t care. I was out of work and needed money. I booked the appointment.

I was hired and after six weeks, I completed what I’m sure remains one of the world’s most boring annual reports ever written.

But during those 6 weeks, I noticed odd things around the shop and I had questions. Lots of questions.

“What’s that?”

“That’s a piece of moon rock. We’re making a display for the Smithsonian.”

“What’s he doing?”

“He’s a calligrapher. He’s illuminating (hand penning) diplomas for Mt Vernon College.”

“What’s he doing?”

“He’s a sign painter. He’s painting posters for the local department store.” (Listen youngsters — Vinyl machines didn’t always exist. Before Gerber made the first vinyl plotter/cutter, all signs were either hand painted or silk-screened.)

This all looked like great fun! So I asked if there was a permanent spot for me on the Blair, Inc Team. There was. In sales.

Sales? No kid that I know says, “When I grow up I wanna be a salesperson. Ewww!” But I needed the job. I didn’t know it at the time, but Scott Jackson, owner of Blair, Inc had just given me my first sales gig in the trade show industry. (By the way, Blair, Inc is still kicking butt in Northern Virginia, currently enjoying 72 years in business.)

So there I was — young, inexperienced, and probably not much more knowledgeable about trade show exhibits than my future prospects. Although I had tagged along on a few sales calls with my boss, I didn’t feel like I was prepared to go solo yet. Doesn’t matter. The call came in, and I went out.

My First Prospect

All I knew about the prospect was that they were an engineering firm and that they were a two-hour drive from our shop. I arrived about half an hour early. Always good to be early. But I screwed up the time. The appointment was set for 2:00 pmNOT 3:00 pm.

I walked in thinking I was 30 minutes early, but in reality, I was 30 minutes late. No time to visit the restroom to unload the 20 ounces of coffee I had been slogging down.

I was ushered into the conference room where there were seven men staring at me. Remember… I’m a rookie. Instead of starting by asking the questions I now know are critical to capturing a prospect’s needs, I proceeded to make my presentation all about my company, my team, and ME. After about 10 minutes of non-stop blabbing, I finally pulled out my newfangled “pop-up exhibit.”

Nomadic Display’s corporate headquarters was just down the road from Blair, Inc and they had recently given us some demo Instand frames to show clients. I popped open the frame and the room full of engineers went nuts. They immediately jumped up and said, “Do that again!” At the time, nobody had seen Ted Ziegler’s pop-up technology before. They were astounded and wanted to know everything about it.

There was time when pop-up technology was astounding to everyone who saw it. Revolutionary!

No longer nervous, I taught them how to open it. They were sooooo into it!

I told them everything I knew about “Instand pop-ups,” which took all of two minutes. But they were engineers and started asking me questions. Lots of questions…

“Can the shelves hold 30 pounds?” “Sure.” No they can’t. They don’t even HAVE shelves.

“Is it reconfigurable?” “Of course… Don’t be silly.” Liar!!!

“Can we get it by Friday?” “Absolutely.” Nope.

They couldn’t have been more excited, and I couldn’t have been more worried. I spent the return two-hour drive freaking out. Oh my gosh! What if they actually BUY this display and find out it that it can’t do ANY of the things I’d promised?!

I needn’t have worried. Never heard from them again. As impressed as they were with the technology, they had also detected my rookie-ness on display and had decided to go with a more seasoned (smarter, more knowledgeable) salesperson.

I wasted their time and mine. I crashed and burned on my very first sales call — badly. But I did learn some big lessons.

Lessons Learned

1. Get There Early – Never, ever, ever be late for a meeting. Get thereearly. Get their WAY early. But never be late. In Hollywood I learned this ditty… “If you’re early, you’re on time. If you’re on time, you’re late. If you’re late, you’re fired.”

2. Engineers – I know it’s stereotyping, but in my experience, engineers tend to like details. All the details. They also tend to want to put WAY too much copy on exhibit walls that nobody will ever read except maybe other engineers.

3. IDK — If a prospect asks you something that you don’t know the answer to, say “I don’t know!” Tell them you’ll find out and get back to them ASAP. And then find out and get back to them ASAP.

The Family Business

I mentioned up top about the two ways that people find their way into our industry: by family or by accident. While reminiscing about my early career, I realized that most of the companies that I’d worked for were all family houses:

Blair, Inc – son-in-law took over from father-in-law

Shy Greenspan, Founder of Blair, Inc and Scott Jackson, my boss and still the Owner of Blair, Inc.

Nomadic – daughter took over from father

Susan Mintz, Judy Watson (daughter) and Ted Zeigler (father and inventor of the Instand and the self-locking pop-up technology) and me.

HW Exhibits – son took over from father

Howard and Scott Walode

Last week, I was in Texas and had the pleasure of sitting down for a cup of coffee with Danny Kent/5D Show Services (https://5dshowservices.com/). Danny’s dad, Rick Kent and industry icon Larry Crumlish started The Exhibit Store in Dallas many, many years ago. Danny shared with me how he spent his youth at The Exhibit Store learning from the ground up. It was emotional for both of us listening to him wax poetically as he reminisced about the early days and people no longer with us.

For all those who swam into our industry via their family’s gene pool, good for you.

And for all the rest of us who found it by accident… how lucky are we?

–Harold Mintz (harold@classicexhibits.com)