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Everything I Know About Business, I Learned From “THE Batman”

January 27th, 2015 2 COMMENTS
Ryan C. McKay, Guest Post

Ryan C. McKay, Guest Post

Not Batman. THE Batman!

Like most children born during the waning years of the 70’s and the early 80’s, Superman was always my first choice. My friend Jeff and I would put on our Superman pj’s and capes, and run around the neighborhood – arms outstretched, and making that “schwuuuuusssshhhhhh” sound– day after day. What you DIDN’T see was a lot of Batman. We knew about Batman, of course. He and his side kick Robin were members of the Super-Friends but were usually stuck in the corner with Aquaman, or just driving around in the Batmobile. Batman was boring. He had no powers, and he had no “bite” to make up for it. On the cartoons, he wasn’t exceptionally smart, he wasn’t powerful, and he wasn’t intimidating! He was just a nice guy with a few convenient tools, a mask and cape, and an inexplicable teenage friend.

That all changed in 1989 when Tim Burton’s Batman hit the big screen. Gone were the “Super-Friends”, the powder blue tuxedo’s, the goofy good-natured do-gooder and Robin. In their place was a confident, take charge, self-made arse-kicker who seemed to have all the answers. This wasn’t Bat-Man, this was “THE Batman.” Batmania swept the country, and I was swept up with it. Already a budding comic book fan, I picked up a few issues of “Batman,” and quickly realized something — Batman isn’t about cool gadgets, martial arts, or even the cool looking suit. Batman is Batman because he is a master at manipulating the world around him to create the best set of circumstances to be successful in whatever challenge that has been presented. To me, that was FAR cooler than any superpower could be.

After more than 20 years of collecting, I have an old comic collection to rival nearly anyone else, and the cornerstone of the collection is — of course — Batman. To me, the best issues have never been about crime fighting or adventure, but instead are the issues that focus on a forcefully driven man forcing the world to play by his rules, against all odds.

THIS is the Batman that has focused so much of my adult life and that has — believe it or not — helped shape the way I approach my professional life. You see, everything I know about business I learned from Batman.

Batman Taught Me to Adopt then Adapt


Batman-Begins_revised2005′s Batman Begins took a hint from the comic books and showed audiences just how Batman has the time to put together the tools he needs… especially when they don’t already exist. Instead of going through the time and resource-consuming process of inventing everything from scratch, he uses the tech that his company has built for OTHER applications, and modifies them to serve his personal needs. Need a Batmobile? No problem. Find out what existing tech comes closest to your needs, and then adapt it to make it work for you. Want to search the entire city to find one person quickly? No worries. Adapt the technology that already exists in each person’s cell phone to broadcast images of what’s around them via sonar, while you use an existing receiver to search the resulting images.

We don’t have time to reinvent the wheel over and over. I love innovation as much as anyone, but the idea that everything has to be brand new is counterproductive. Steve Jobs didn’t invent the computer. He took an existing concept and existing technology, and found a way to alter and adapt it to create a stronger and better product than what had already existed. Google didn’t invent the search engine. Instead it took an already existing concept and adapted it to what users really wanted- simple, clean, elegant usability. That’s how it works with adopting/adapting – sometimes you create the better tool by adding to it, and sometimes you have to take pieces of it away. In the end though, it often makes more sense to alter what’s there than it does to just start over.

Batman Taught Me that Information is Power

One of the biggest things I missed from the recent Batman flicks is the “BatComputer” that the comics have featured for several years. This isn’t your average suped-up computer. This is the High Rama Lama of computers. A screen the size of a Hummer (surrounded by several smaller satellite screens), a HUGE mainframe with an array of virtual terminals, and access to pretty much any scrap of information that you could ever possibly catalog. Making his information network even more powerful? He has a slew of paid and unpaid agents constantly funneling more information to him, and if there was any info he didn’t already have, he’d get access to it. The Batman was the one who knew all the secret identities, knew all the hideouts, knew all the weaknesses, and knew how to get the job done. Batman was “The World’s Most Dangerous Man” in a universe where people could shatter mountains, juggle planets, and create nuclear weapons out of thin air- and the root of it came to this: Batman always knew more than anyone else.

Batman-of-the-OfficeIn business, there are no super powers. Some people are better at certain things than others are, but in general, most of us have access to roughly the same arsenal of abilities. The way that we differentiate ourselves from the competition usually comes down to three things: Drive, Creativity, and Knowledge. The amazing thing is that learning tends to fuel all three of these. People who make it a point to acquire new information have the leg up on the competition. That doesn’t mean you have to read everything that you can get your hands on (in fact, there is a lot of evidence that you probably shouldn’t, ‘less you overload your poor brain), but you should always make sure that you have access to the information you need to make informed decisions, and to fuel the kind of innovative thinking necessary to compete with the bigger guys of your industry.

Rely on Your On “Super” Powers

Batman taught me to have strategic allies, but in the end, you still have to rely on yourself: There are two versions of Batman that most people know- the campy 1950′s-mid 1980′s Batman that hung around with Robin, visited library grand openings, and taught young inner city ruffians the importance of flossing, and then there was the dark, brooding Batman that never spoke more than 2 growling words to anyone, would spend 13 hours a day reliving his driving motivation in his head, and would make sure that those inner city ruffians would THE Batmannever have a use for dental floss. The comic fans know that Batman is plenty dark, plenty brooding, and very self reliant, but they also know that it’s all by design, and that he still accepts the value of having strategic allies. The Batman has a large network of allies- from Robin and Nightwing, to Commissioner Gordon and Alfred- each with their own set of skills and specialties, but Batman still understands that his number one ally always has to be himself.

That’s how it is for most successful entrepreneurs. You CAN’T do it all yourself. There just isn’t enough of you to go around, so you need a trusted network of your own whom you can trust to back you up when the going gets tough. Still, in the end, you still have to trust your gut and rely on yourself to make sure everything goes according to your plans. True friends will be there when the going is good OR bad, but even the best of friends can’t endure your sleepless nights for you if you make the wrong call.

The funny thing about being a Batman fan is that you get a sense of ownership on the character that doesn’t come along with Superman, Mickey Mouse, or even Harry Potter. Batman fans take the character seriously- as more than just a superhero or character, but instead as an icon for what we can all aspire to be. Sure, most of us would shy away from a cape and cowl, but instead we embrace the method behind the man: Ingenuity, integrity, self discipline and just enough of the hard-ass “I will make it happen my way, damned be the world if it tries to stop me” attitude that spawned the majority of humanities greatest moments.

Ryan C. McKay
Trade Show Supply
rmckay@tradeshowsupply.com

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A Wish and A Prayer — Trade Show Marketing

January 22nd, 2015 2 COMMENTS

This cartoon, designed by our friends at American Image (www.american-image.com), speaks to the “wish and a prayer” marketing approach of most exhibitors. It’s a cautionary tale we can’t repeat enough to our customers. Our thanks to Charles Dugan and Jacob Norris for permission to reprint it.  cartoon-draft

–Mel White
http://www.linkedin.com/in/melmwhite
mel@classicexhibits.com

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Based in Portland, Oregon, Classic Exhibits Inc. designs and manufacturers portable, modular, and custom-hybrid exhibit solutions. Classic Exhibits products are represented by an extensive distributor network in North America and in select International markets. For more information, contact us at 866-652-2100 or www.classicexhibits.com.

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NETGEAR Showroom Tour at CES 2015

January 22nd, 2015 COMMENTS

This video, produced by NETGEAR, shows their 2015 CES Exhibit. Except for the tables in the hallway in the beginning, it’s entirely a Classic Rental Solutions exhibit. Thanks to Steve Riches at Laguna Displays for sharing and for the order. A pat on the back the the CRS Team. This is a terrific example of how they create customized solutions for Classic Distributors every single day.

For more information about Classic Rental Solutions, contact Jim Shelman (jshelman@classicexhibits.com).

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2014 “State of the Company” Letter by Kevin Carty

January 21st, 2015 1 COMMENT

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Our Five $200 Rental Rewards Winners

January 20th, 2015 COMMENTS

PrizeWinnerCRS ANNOUNCES THE RENTAL REWARDS PRIZE WINNERS

In July, Classic Rental Solutions (CRS) launched Rental Rewards, a program designed to reward our distributors for rental returns without damage or missing components.

We take a lot of pride in offering the highest quality rental exhibits and graphics in the industry. We stage and photograph every order before shipping. We also include packing photos, setup diagrams, and a complete inventory list, regardless of the size of the order. And we only ship quality components, because to us, it’s not just a rental, it’s a brand new exhibit experience for your customer. And we want them to be happy with it.

One of the biggest challenges has been the increasing cost for repairing and replacing damaged items from careless handling and poor re-packing of rental properties. So we decided to put a positive spin on a negative problem by offering a 2% Rental Rewards Credit for every successful return. Since July, we’ve issued 49 Rental Rewards Credits to 32 Classic Distributors. We’re thrilled with the early success of this program!

The 2% credit is based on the total invoice amount and is applied to your next rental order. And along with the 2% credit, the Rental Rewards Program offers a 15% discount off a future rental order once you receive six 2% credits. Plus, your name goes into our semi-annual drawing for every credit you earn (June & December).

classic-rentals-logoThe Five Winners for the First Drawing:

  • Dale Barger with Exhibit Concepts
  • David Hankin with Total Displays
  • Mark Bertelson with Atlantic Exhibits
  • Cindi Codi with Xzibits
  • Allison O’Neal with Apple Rock Displays

All five winners have received a $200 Amazon.com gift certificate.

“WOW! Thank you for the Amazon gift card winning! What a wonderful surprise! (I never win anything)
You guys are very generous and kind and I greatly appreciate it! I love working with you guys! Thank you so much!”

— Cindi Cody

“Oh wow – Jim, what a great prize! Very exciting. Thank you very much! Always a pleasure to work with you and your team!”

–Allison O’Neal

Rental_aRemember, the more Rental Rewards credits you receive, the more times your name goes in the bucket.

Our thanks to everyone who has received our Rental Rewards credits. We would encourage you to speak with your I & D teams about treating rentals with TLC during install and disassembly. Including packing. We both win when this happens. We save money, and you save money. Plus, you have a chance to win exciting prizes. Our next prize drawing will be in June.

Thank you for your continued business and have a Happy New Year!

–Jim Shelman & the Classic Rental Solutions Team

p.s. Look for Classic and Classic Rental Solutions at EXHIBITORLIVE. 

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