Trade Show TalesBlog

Posts Tagged ‘Christine Delea’

Trade Show Tips to the Beat of the 2000s

August 9th, 2016 Mel White COMMENTS

2000s

The Keys to a Successful Trade Show:  Packing Up to Leave

Advicertainment by M. Christine Delea

It’s exhilarating and tiring, and by the end of the trade show, you are ready to escape. Your own bed, your family, your car, your pets, your routine — everything you want is at home. But before you take off, be sure to wrap things up right. Check all the small things before heading out.

Look over your lead notes. Expand on anything you might forget after a few days go by. If I told you that you will not recall which product Lorraine Mastellone wanted and all the things she said, or that you won’t be able to decipher a phone number you wrote down, would you believe me? You should, because no one has an infallible memory.

Complicated

AvrilCatch as many folks as you can during those last few hours at the show or after it is over. Tell new associates how much you have enjoyed meeting them and that you look forward to working with them. Make plans to talk soon with those people, but don’t make things complicated. Even a quick wave and an enthusiastic “Hey, ya!” in the hotel lobby will make a great lasting impression.

Sorry to Mom out on you, but remember to pack carefully (I know you are exhausted and rushing to catch a plane). It’s no fun to get home and see a stain on your suitcase from a bottle of mouthwash that wasn’t closed completely or a cracked bottle of wine you bought for your dog-sitter. Take the time to pack right, and you won’t have to worry about a thing.

It’s a Beautiful Day

U2Did someone at the hotel, the show venue, the caterers, or the coffee kiosk help you be your best? Be sure to tell them thank you and wish them a beautiful day.

In case you don’t already know this, you should be leaving a tip for the hotel maid each morning, rather than all at once as you leave the hotel. The reason? Different maids will be assigned to your room on different days. Be sure to make it obvious that the money you leave is for the maid (a short note is fine).

Here I go again with the Mom thing, but double-check the bathroom, all the drawers, the closet, and under furniture before you leave your room for good.

Bye Bye Bye

And if your trade show is one of the big ones and you find yourself waking up in Vegas, be sure to escape without cleaning out your bank account. Okay, now you can leave. Bye Bye Bye.

Be sure to do a happy dance when you close the big deal. You deserve it.

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Based in Portland, Oregon, Classic Exhibits Inc. designs and manufacturers portable, modular, and custom-hybrid exhibit solutions. Classic Exhibits products are represented by an extensive distributor network in North America and in select International markets. For more information, contact us at 866-652-2100 or www.classicexhibits.com.

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Trade Show Tips to the Beat of the 1990s

August 2nd, 2016 Mel White COMMENTS

1990s

The Keys to a Successful Trade Show:  Staying Fit

Advicertainment by M. Christine Delea

As a smart marketer, you attend as many trade shows as you can, all while managing the day-to-day operations of your business. Eventually, you may feel as if you’ve been everywhere. You may question if another one is worth it.

Remember that your team worked hard to prepare for this trade show. You ended up on imaginative roads that regular workdays often don’t inspire. The pressure of a looming trade show got your office brainstorming on that wonder wall board more intensely than you have in months. Give me one reason why you would let all of that hard work be for naught.

Resolve to be your best, which means staying healthy at the show. That recirculated air is working against you, but you can beat it. This is how we do it.

No Scrubs

TLCIf you are not washing your hands regularly, break from the old routine and become a little OCD about your hands. Wash throughout the day with regular soap for as long as it takes you to sing the Alphabet Song in your head as you scrub.

Get up early every morning and stretch for a few minutes. Take a few deep breaths (good exercise for your lungs) and resolve to swim in the hotel pool before you go to the show, stroll around the grounds after lunch, and/or get to the workout room where you are staying before you go to sleep. Don’t linger after meals. Skip dessert and take the stairs up to the social event you need to attend.

So Smooth

SantanasmoothCarry your water bottle everywhere. Stick with fresh foods as much as possible — salads and fruit/cheese/nut plates will keep you full and energized. Need to indulge? Try a smoothie with a boost of Vitamin C.

Get enough sleep. This will help you stay physically fit as well as mentally sharp. When a colleague calls your room at midnight to ask you to join the fun at the bar, (politely) say that you ain’t going nowhere and go back to sleep. You can always call them at 6:00 am and see if they want to join you for a swim!

On that last night, click up your heels and have a little fun dancing to the hits of the 1990’s. It’s hammer time!

 

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Based in Portland, Oregon, Classic Exhibits Inc. designs and manufacturers portable, modular, and custom-hybrid exhibit solutions. Classic Exhibits products are represented by an extensive distributor network in North America and in select International markets. For more information, contact us at 866-652-2100 or www.classicexhibits.com.

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Trade Show Tips to the Beat of the 1980s

July 27th, 2016 Mel White 1 COMMENT

1980s

The Keys to a Successful Trade Show:  Handling Mistakes

Advicertainment by M. Christine Delea

What do customers want? It’s not complicated. They expect you’ll be good to them. How you respond makes all the difference, and saying and showing them that I’ll be good to you sets the right tone. However, even when you are paying attention and putting customers first, unexpected things can and will happen. Being human means that mistakes happen.

How we handle our mistakes is what sets us apart from our competitors. Admitting that your customer is correct — it’s a mistake, you take responsibility, and “Where is my mind?“— will go a long way toward repairing the situation.

Straight Up

StraightUpClear communication will be remembered more than the original mistake if it is sincere and straight up. And what goes around comes around, so it benefits your karma to treat others well when they stumble.

At the trade show, when a coffee clerk messes up your order, put it in perspective. When you are stepping out of the elevator and a distracted child spills juice on you, give that kid your sweetest smile. It’s all about attitude.

  • When your colleague steps on your foot,
  • When you realize someone at the office packed the wrong cards,
  • When the cab driver goes to the wrong address,
  • When the venue lists your meeting in the Abracadabra Room instead of the Magic Room…

Keep the faith and remember that things can only get better.

Salt In Your Tears

M_BrileyNo one wants to deal with a loud, belligerent, angry jerk — and that is why they sometimes get what they want, because a reasonable person just wants to get rid of them. However, those people also get spit in their soup, lost spa reservations, and no vacancies for next year’s trade show. The calm, pleasant person is more likely to get problems solved, and can eat their meals worry-free. That’s a good thing.

Sometimes it snows in April. Sometimes a butterfly in Costa Rica flaps its wings and your luggage ends up in Allentown instead of Georgetown, the location of your convention. That’s life. Accept the fact that mistakes happen, and it’s best to deal with them pleasantly. You’ll feel better about yourself if you own your mistakes and forgive those of others. And the jerk with the red face and the gross soup? Let him blunder his way to high blood pressure. He’s not worth the salt in your tears.

With accountability and a forgiving attitude, you can be a Zen master at the next trade show. Who knows, you may even be asked to come dancing to some Classic 1980s tunes. It’s all part of the positive karma of participating in a trade show.

Posts in the Series:

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Based in Portland, Oregon, Classic Exhibits Inc. designs and manufacturers portable, modular, and custom-hybrid exhibit solutions. Classic Exhibits products are represented by an extensive distributor network in North America and in select International markets. For more information, contact us at 866-652-2100 or www.classicexhibits.com.

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