Trade Show Tales Blog

Trade Show Tales is your comprehensive guide to informative articles about trade show marketing, exhibit industry news, promotions, and updates on Classic Exhibits. 

For specific topics, use the Search Tool in the blog or visit the Trade Show and Event Tips in Exhibit Design Search.

Controlled Chaos:  Word on the Street — Sept. 21st thru Sept. 25th

Controlled Chaos: Word on the Street — Sept. 21st thru Sept. 25th

If you have kids like me, you know the difference between “chaos” and “controlled chaos.” Here is how I explain it as a parent: You know those big trampoline havens? The indoor trampoline park has quickly replaced Chuckie Cheese as THE place to have a birthday party.

Well, these trampoline parks are located in massive warehouses. But within those spaces are sections or what I call Kiddie Play Prisons, divided into areas with guards. Instead of wielding a gun, they are armed with a smile and a walkie-talkie to communicate with the other guards.

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The Sale That Got Away

The Sale That Got Away

Sales are funny that way. We are so conditioned by “sales success” that we tend to ignore “sales failure.” So we congratulate ourselves on what we did right to land the order. Not on what we did wrong that kept us from getting it. It’s easier to create excuses. To blame the situation or a person.

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John Zipay: Six Month Update (or What I Did During My Summer Vacation)

John Zipay: Six Month Update (or What I Did During My Summer Vacation)

Wow! I can’t believe it has been six months since I joined the Classic Exhibits Family as the General Manager for Exhibits Northwest!

Where to begin… The Northwest is fantastically beautiful with postcard views in every direction. The folks here are down-to-earth, extremely health, and environmentally conscious. Professionally, my daily challenges haven’t changed very much, and the overall industry feel is more or less the same. Just like you, we use our experience to recommend the best exhibits and services to our customers.

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Trust Me!

Trust Me!

I receive Seth Godin’s daily blog post. To say “I receive” his posts doesn’t do them justice. They’re always the first or second email I read in the morning. This one was especially relevant.

Here’s a simple marketing strategy for a smaller company trying to compete in a big-company world:

Choose your customers, trust them, treat them well.
Say yes. Bend the rules. Show up on time. Keep your promises.
Don’t exert power merely because you can.
Be human, be kind, pay attention, smile.

Not everyone deserves this sort of treatment, not everyone will do their part to be the kind of customer you can delight and serve. But that’s okay, you don’t need everyone.

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When Technology Bites: Word on the Street — July 20th thru July 24th

When Technology Bites: Word on the Street — July 20th thru July 24th

I love technology! But sometimes, I fear, we miss the basics, the commonsense in our effort to make things more efficient and streamlined — like what makes sense. For example…

Last week I met with a transportation company, one of the well-known Big TWO. At the beginning of 2015, this carrier introduced a slick handing system in their sorting facilities replacing the old system that required someone to manually check measurements on larger packages.

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Mid-Year Review: Word on the Street — July 13th thru July 17th

Mid-Year Review: Word on the Street — July 13th thru July 17th

I am writing this a few weeks late, but in fairness, there’s a lot going on at Classic Exhibits.

It’s been an exciting 2015, thanks to you, our loyal and creative distributors. Orders have been ALL ACROSS THE BOARD. So let’s review the highlights, identify some trends, and share a few stories.

The year started with a bang. January set the tone after a busy late December. It was clear we were going to be in for a wild ride filled with growth, unique challenges, and a mixture of tradeshow, event, retail, and permanent install projects.

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Under $3K to $25K Display Brochures

Under $3K to $25K Display Brochures

I’m getting old, but not too old to learn from my mistakes. Over the past year, I’ve largely ignored printed sales collateral as a tool for Classic Distributors. That’s not to say we haven’t created high quality PDF’s (such as Tablet Stands and OTM Neo and Express Furniture), but they have been mostly promotional sheets, not product line sheets. My feeling was — It’s all online on the Classic website or in Exhibit Design Search.

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Our Final Pre-EXHIBITOR2012 Video

EXHIBITOR Video #3

EXHIBITOR2012 is less than a week, and Tim Patterson, the intrepid “Tradeshow Guy” reporter, made a surprise visit at Classic. Up until now, we’ve held our cards close to our chest regarding the booth design and graphics. However . . . Being coy was no longer an option with Tim planted in the setup area asking questions.

Here’s your chance to see the structure about midway through assembly. Kevin and Mel discuss the concept in more detail and invite you to the booth where you can meet Tim and Marlys Arnold, our trade show marketing gurus.

Classic Exhibits: EXHIBITOR 2012 Video — Part 2

From Tim Patterson (a.k.a. the Tradeshow Guy):

“Still on the track of what the heck Classic Exhibits is up to for EXHIBITOR 2012 (March 4-8, 2012 at Mandalay Bay, Las Vegas). I made another quick visit to their manufacturing facility this week. The result? A disagreement among the bigwigs, a rescue by a new designer, and the ‘inside scoop’ (perhaps!) from a Russian . . . “

EXHIBITOR 2012 Classic Video: Word on the Street — Feb 13th thru Feb. 17th

EXHIBITOR 2012 Video

Here’s a video about our booth, the first in a series leading up to the EXHIBITOR 2012 Show. We’re working with Tim Patterson, otherwise known as “The Tradeshow Guy.” You’ve probably read his wonderful blog, www.tradeshowguy.com. This video reveals two concepts, one proposed by me and the other by Mel White, our VP of Marketing and Business Development.

Smarter, Faster, Cheaper Solutions for your Trade Show Program

Earlier this month, I attended a Distributor Open House where over 200 customers came to see the latest exhibit trends and services. I was fortunate to participate in a 45 minute panel session entitled Smarter, Faster, Cheaper Solutions for your Trade Show Program. I thought I’d share those trends with you. The first five (Show Floor Trends) came from an Independent Labor Contractor. The next five or so (Design and Manufacturing Trends) came from Classic Exhibits. The last five (Smarter, Strategic Behaviors) came from the Distributor.

Open Letter to Custom Houses: Word on the Street — Feb 6th thru Feb. 10th

n Open Letter

This week I want to address a particular group in our industry: Custom Houses.

Classic Exhibits has been in business since 1993. Over those years, Custom Houses have been some of our best customers, not only for Classic Exhibits, but also for ClassicMODUL and Classic Rentals. For that we are very thankful. But I have a question for this group — How do you view “system sales” and manufacturing as we roll into 2012? Whether it’s simple systems like a pop-up, modular systems like the Euro LT Laminate, or more complex systems like custom hybrids?

The “Build a Better Trade Show Image” Fest

Wanted to give you a heads-up on an exciting online event happening in the trade show world this month! We’ve been invited to participate in a special promotion — along with other exhibit industry vendors — to celebrate the 10th anniversary of the book, Build a Better Trade Show Image, by Marlys Arnold.

ACT NOW to Attend EXHIBITOR FREE!

See Classic Exhibits Inc. in booth #1645 at the EXHIBITOR2012 Exhibit Hall, March 5, 6, and 7, from 11:30am to 3:30pm.

Courtesy of Classic Exhibits Inc

Back from the Magic Kingdom: Word on the Street — Jan. 30th thru Feb. 3rd

ey All!

As Mel mentioned last week, I was on vacation in Disneyland and California Adventure. And boy was it a blast. Going as an adult can be different, but taking your kids for the first time is just pure joy. Seeing them react to everything was priceless and an experience my wife and I will never forget.

The Great “Classic” Tradeshow Wall

Classic’s Great Tradeshow Wall

Sometime you just gotta take a flyer and throw it out there. If it sticks, it sticks. Jeffrey D. Brown has created an intriguing concept called The Tradeshow Wall, based on his success with The Guitar Wall. It’s part advertising, part resource center, part artwork. And, of course, it’s 100 percent unique.

We agreed to participate in the original free wall. Then after seeing it, we took the next step and had Jeff create a Classic Great Tradeshow Wall that includes images from Classic Exhibits, ClassicMODUL, and Classic Rentals.

This, That, and The Other: Word on the Street — Jan. 23rd thru Jan. 27th

It’s Mel. This week, I’m filling in for Kevin who is at Disneyland entertaining his five-year old twins at the Magic Kingdom. For those on the East Coast and South, yes there’s still a Disney Park on the West Coast. I know. It seems weird with DisneyWorld a mere 3000 miles away, but five-year olds don’t know the difference . . . yet.

This week we’ll share some odds and ends . . .

‘s Sage Advice: Trade Shows Work

If you’ve ever visited us in Portland, you know that we always treat you to lunch at Bob’ Red Mill. Bob’s Red Mill packages whole grain products, such as oatmeal, beans, bread mixes, etc., for supermarkets in North America and around the world. You may not recognize the name, but the next time you visit your local supermarket, head to the “healthy foods” section and you’ll see Bob’s Red Mill products in clear cellophane bags. They also happen to have a restaurant and company store on International Way.

Meet Katina Rigall, Designer: Word on the Street — Jan. 16th thru Jan. 20th

Our Newest Design Addition — Katina Rigall

We are excited to welcome Katina Rigall to Classic Exhibits. Katina has an extensive custom design background, along with a solid knowledge of portable, modular, and hybrid displays. She is going through our training program this week, otherwise known as “15 Years of Facts Crammed into 7 Brutal Days.” Rather than give you a high-highfalutin, PR-spin bio of Katina, we thought we’d let her introduce herself.

2011 “State of the Company” Letter from Kevin Carty

Happy New Year! Hope you had a great Holiday Season.

Classic Exhibits Inc. and its divisions continued to rebound in 2011, after showing solid increases in 2010. Across the board, volume grew from 22 to 33 percent, depending on the division. Most refreshing, we saw no single trends, meaning our sales volume came from kits and custom, rentals and extrusions, and trade shows and retail. Nearly every week we were surprised by interesting projects that challenged and stimulated us.