I am a Marriott Man. And proud of it. I love the hotels, the way it’s run, the options it provides, the generous rewards program. I Love Marriott!
So this is going to be really weird, because I am going to throw them squarely under the bus. And, not just under the bus but pull forward and backwards multiple times kind of running over with the bus.
Sandwiches, French Toast, and Bread Pudding
Recently, we conducted Shared Knowledge University (SKU), our two day distributor training program. On the first day, we started the meeting by discussing “Shared Success” and “Shared Knowledge.” These philosophies serve as the foundation for our business, not only with distributors, but also with Classic employees and our suppliers. Shared Success and Shared Knowledge depend on honesty, trust, and respect. That starts with us. We do our best to work within those guidelines, but it would be naive to assume that every distributor views our business relationship as a partnership.
Sales/Marketing, Finance, and Operations
Choose one. Just one. You’ll won’t be good at all three.
In a former life, I was a small business consultant for start-ups, mostly with technology companies and inventors. It was rewarding . . . and it was brutal. Nearly every day, I worked with entrepreneurs on their financials, marketing plans, and operations. Most were obsessive and deluded. They knew their product or service, but they struggled with long-term planning, raising capital, implementation, and customer service.
FROM EDPA — Exhibit Designers and Producers Association
We are excited to start the 2nd Quarter PULSE for 2012 and look forward to increasing participation even more. We invite any companies who are interested in doing this to share this important industry initiative.
This quarter we continue to refine the survey and make it easier and more efficient for you to complete. Please continue to participate and encourage all of your industry peers to join in as well.
A Good Interview is More about Conversation
Ordinarily, I dismiss articles about hiring tips, mainly because they are either simplistic, silly, impractical, or inane. This one by The New York Times contributing writer Adriana Gardella makes perfect sense. Adriana’s post appears in the The NY Times “Your the Boss” section, The Art of Running a Small Business. At Classic Exhibits, for administrative, sales, and management positions, we always conduct the first interview over the phone. It’s usually a short interview, typically about 20 minutes. Phone interviews save us time and allow us to focus on the person and personality.
When it comes to management theory, there’s the Donald Trump School of Management, the School of Love, Meditation, and Crystals, and then there’s the School of What Really Happens when the Rubber Meets the Road. We try to do the right thing, and generally, that means following some form of The Golden Rule. Tom Cox, a consultant who coaches CEOs on how to boost performance by building workplace trust, suggests this practical, if often overlooked, advice: gratitude.