It’s Not a Straightforward Topic
Lead times should be a straightforward topic… but they’re not. Every design in EDS has a stated lead-time, like 12-17+ Business Days — about 2-3 weeks in this case. Meaning the ship date can vary depending on when you submit your PO, your client’s artwork, and our current production schedule.
The first two are easy to understand, but the third one requires some explanation. The good news is that once you understand how our production schedule works, then you’ll know how to ask us about your project’s lead time.
Our Production Schedule Count
Every order is assigned a production count, ranging from 1 to 450 units. Those units are like balls in a big tube. Once we fill that tube, then (technically) that’s it for the day. In reality, we have some days that overflow the tube, and there are other days when the tube may only be half or a quarter full. It’s the job of a PM to work with Production to find a balance by looking for unfilled days to minimize daily production swings.
However, lead times don’t always fit a tidy schedule. Sometimes you need less time or even a specific date. When you do, the next step is to ask us… but knowing how to ask your question is critical.
Details Really Do Matter
NEVER “just” ask about our current lead times. Frankly, that’s not helpful. Instead, ask about a specific design, quote, or kit along with any details. It’s the details that REALLY MATTER. That allows the PM to check the production schedule, consult with the Customer Service Manager, or ask the Production Manager about any flexibility in the schedule. For example, a SYK-1034 Symphony wouldn’t negatively impact the schedule, even on a mostly full day.
We ALWAYS want your order and will make every effort to accept it. Sometimes it’s not possible or will require rush charges. But asking and providing details should be your first step when in doubt. We’ll do our best to make it happen!
Who We Are
For over 30 years, Classic Exhibits has been designing and building creative custom solutions for our Distributor Partners and their clients. As North America’s largest private-label exhibit manufacturer, we have the unmatched capability, capacity, and creativity to create 3D projects ranging from 10 x 10 inline displays to 60 x 80 double-deck islands.
Find success on the trade show floor with an exhibit that reflects your marketing message. For more information, see www.classicexhibits.com and explore Exhibit Design Search or request a meeting with a Classic Distributor Partner.