Trade Show TalesBlog

Posts Tagged ‘Rental Counters’

Trade Show Kiosk Rental

November 30th, 2022 COMMENTS
kiosk rental

If you own a trade show display, you own a trade show kiosk, counter, or pedestal. If you don’t, then you should purchase or rent one for your next show. I’m not kidding. Visualize the last time you attended a trade show or expo either as an exhibitor or as an attendee. Probably 80% of the conversations were at or near a kiosk in the booth. 

So, let’s chat about two topics. Why kiosks, counters, or pedestals are indispensable as a trade show accessory and why rental exhibits are a good idea, especially if you participate in more than 3-4 trade shows a year. 

Trade Show Kiosk Options

Topic #1

Let’s start by acknowledging there are hundreds if not thousands of kiosk designs. Some are basic, just a frame or case and a graphic, and some have a laundry list of options. Prices vary as well from ridiculously cheap to absurdly expensive. However, if you are considering a custom kiosk or kiosk rental, then start by listing each must-have feature. We’ve created a checklist below to make this a bit easier. 

  • Graphics
  • Portable Packing and Assembly
  • Modular Assembly
  • Specific Shape (rectangle, round, asymmetrical, custom)
  • Fully or Partially Assembled
  • Tablet Mount
  • Locking Storage
  • Monitor Mount
  • Internal or External Shelves
  • Weight Bearing Countertop
  • Specific Size for the Countertop
  • Backlit Graphics
  • LED Accent Lights
  • Literature Tray Option

As the list shows, kiosks can be more than simple rectangle boxes with a vinyl graphic. And they should be. Well-chosen kiosks should contribute to the overall design of the exhibit and have a purpose(s). 

Why Kiosk Rental? 

Topic #2

Let’s use a comparison – rental cars. There are three possibilities when you rent a car. You get the vehicle you requested (for example, a Honda Accord). Or you get to choose one from a row of similar vehicles. OR, someone blesses you (probably because you’ve been nice and patient while waiting in line) and you get upgraded. 

Driving a new and different car, SUV, or truck is simultaneously nerve-wracking and exhilarating.  It takes a few minutes to learn where the lights are, how to turn on and adjust the radio, and discover features you don’t have in your vehicle. You may discover that automatic high-beam headlights are indispensable but lane warning buzzers are just annoying. Renting a kiosk isn’t really much different, but unlike a rental car,  you can explore the features before making a final decision. 

Of course, marketing objectives change for any company. What made sense for a show in January may not be appropriate for a show in June. Also, many exhibitors shift from inlines to island exhibits depending on the trade show. Renting gives you flexibility, both in price and features. For example, an island exhibit may need an impressive reception counter/kiosk with backlit graphics and locking storage for promotional products. However, your inline display may require something smaller, but one with a monitor or tablet for product videos or to explore your website. 

5 of Our Favorite Kiosk Exhibit Rentals

1. RE-1580 | Double-sided Kiosk. 8 ft. high kiosk includes (2) laminated shelves, (2) monitor mounts, and direct print graphics.

trade show kiosk

2. RE-1563 | Custom Counter. Popular custom reception counter with vinyl graphic, LED accent lighting, and locking door and internal shelf. 

Trade show counter

3. RE-1584 | Backlit Counter. Custom counter (no assembly) with locking storage and backlit fabric graphic. 

Backlit trade show counter

4. RE-1587 | Backlit Counter. Impressive reception counter with double storage and a 48” x 30” backlit fabric graphic.  

backlit trade show kiosk

5. RE-1565 | Reception Counter/Kiosk. Lightweight modular construction with direct print graphics and locking storage. Includes a rotating iPad stand in the rental price. 

reception kiosk exhibit

4 Benefits of a Rental Kiosk vs. Purchasing

There are 4 benefits to renting vs. purchasing a kiosk, counter, or pedestal. 

#1. Flexibility. Most exhibitors consider this to be the most important benefit. When you rent, you’re not “locked in” to a specific kiosk for multiple shows. You can make changes depending on your marketing goals, budget, and exhibit design. Go larger. Go smaller. Need specific features like backlighting or wireless changing? Not a problem.

#2. Cost. Simply put, the upfront cost of renting vs. purchasing is cheaper. If you plan to reuse a graphic multiple times, then you’re only renting the hardware each time. Long-term costs are a bit fuzzier and should include the cost of storage and prep time when owning a kiosk. If you don’t plan to make any changes to your booth design over the course of multiple shows, then a purchase makes more sense. However, many exhibitors value the flexibility and low maintenance of a rental and consider those to be more important than a lower long-term cost. 

#3. Storage. When you buy an exhibit, you are taking possession of hardware, graphics, and cases/crates. You own them. As such, they have to be stored somewhere when not in transit or at the show. You can choose to store it with your exhibit house, which is convenient but comes with a monthly expense. Or you can handle the storage yourself, which takes up space and can be a hassle. Renting eliminates both. You don’t own it so you don’t have to store it. And, as a bonus, many exhibit houses will safeguard your graphics (which you do own) for a year at no or minimal expense.

#4. Preparation. If you’ve ever had an “Oh shit!” moment during an exhibit install, you know how stressful it can be to find a solution, along with the cost. Rentals are staged before shipping to the show, thereby significantly reducing unpleasant surprises. 

Kiosk Rental with Classic Exhibits

Classic Exhibits has been designing and building solutions since 1993. We’ve been honored as an Exhibitor Magazine Find-It Top 40 Exhibit Producers and an Event Marketer Fab 50 Exhibit Builders multiple times. Along with numerous Portable Modular Awards. 

With over 200 Distributor Partners throughout North America, there’s a Classic representative close by to assist with any rental project. Contact us today whether you need an inline rental display, a double-deck island exhibit, or a contemporary kiosk rental. At Classic, we’re not just different. We’re better.

Stuck in the 90’s? Mullets, Trapper Keepers, Pagers, and Rentals

June 4th, 2015 3 COMMENTS

BlogHeaderRentals

Recently, what I thought would be a simple, straight-forward conversation left me scratching my head. I was meeting with exhibit industry colleagues, and the topic turned to rentals. Admittedly, rentals shouldn’t be puzzling. Rentals have exploded at a rate 3 to 4 times faster than exhibit purchases since the recession. It’s a hot topic. What surprised me was the perception and the language used to define the exhibit rental landscape.

You would think the sales numbers would prompt a new approach. Yet, many industry professionals are still using assumptions that are — frankly — antiquated. What do I mean by that? Allow me to share the conversation.

“How often are customers asking you to design and quote a rental exhibit?”

Colleague 1:  “Not often. It comes up if there’s a budget challenge, and the client is looking for alternatives. I’ll mention it then, but it’s not the first place I go.”

Colleague 2: “My experience is very different. I would say 30-50% of my conversations are about rentals and there’s a reason. After we talk about what they want to achieve with their exhibit marketing program, I’ll ask them, ‘Are you considering a purchase or a rental?’”

IMG_8357Colleague 1: “Why would you head in that direction? I don’t understand that logic.”

Colleague 2:  “6-10 years ago, I wouldn’t have. The rental options were limited, but that’s changed depending on the exhibit house or manufacturer. Now most exhibitors can rent a design-centric inline or island that achieves their objectives at a cost anywhere from 30-50% less than a purchase depending on how many times they reuse the graphics. The exhibitor has to do their homework since some exhibit houses and general contractors will show rentals, but their designs are stale, can’t be customized, and are often dinged up and dirty.”

“How do you talk about costs when it comes to rentals?”

Colleague 1:  “I use the 3 to 1 formula. If the customer plans to rent more than three times, then they should purchase it.”

Colleague 2:  “I don’t mean to be rude, but we should finally bury that formula. It made sense when customers were purchasing simple portables like pop-ups or folding panel systems, or buying a fully custom exhibit. Anymore, my customers want to personalize the display and the message for each show. They are laser-focused on their current marketing goals and how to achieve it. In so many industries, the market moves too fast to repeat the same message year-after-year. Rentals, and hybrid rentals in particular, are ideal structures for this flexibility.”

Colleague 1:  “You’ve given me an idea. Let me use a car analogy. When looking for a car, your choice used to be buying a new or used one. Now, you can buy or lease a car. The dealer welcomes either one. It’s simply a matter of what makes more sense to the customer’s lifestyle and pocketbook.”

Colleague 2:  “Excellent analogy. So many exhibitors no longer want to own an exhibit. They don’t have a place to store or preview it. For others, their budgets are restricted so a well-defined monthly or annual expense makes more sense. Many, however, simply want the flexibility to change the design and graphics and not owning the display makes that easier.”

Do you have customers that rent and own an exhibit?

CIMG4726Colleague 2: I would say that’s the norm. They may own smaller properties, such as banner stands and inexpensive 10 ft. displays. They may also own a customized island. The other islands or inlines are often rentals. Or I’m seeing a blending where customers own an inline that perfectly reflects their branding, but they rent the counters, kiosks, charging stations, etc.

Colleague 1: I’ve been encountering something similar now that you mention it. I have companies coming to me for multiple counters, kiosks, or tablet stands for an event. They need stations for each product or customer/company interaction. Traditional event or show furniture doesn’t make sense.

Colleague 2:  You’re right. There are suppliers that will rent 40 pedestals or 14 large monitor stands that are modular, attractive, and cost-effective. It would be silly for the client to purchase them. They want something professional, but they don’t want to own them after the event.

As you can see by the conversation, exhibit rental properties have changed, and customers are demanding displays that fit their budget, their objectives, and their branding requirements. This requires that exhibit professionals understand how to present rentals and that exhibitors are more aware of rentals as an option.  Still have questions? Feel free to send me an email or give me a call.

–Mel White
mel@classicexhibits.com
http://www.linkedin.com/in/melmwhite
https://twitter.com/melmwhite

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Based in Portland, Oregon, Classic Exhibits Inc. designs and manufacturers portable, modular, and custom-hybrid exhibit solutions. Classic Exhibits products are represented by an extensive distributor network in North America and in select International markets. For more information, contact us at 866-652-2100 or www.classicexhibits.com.

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